Youssf Ballan

Greenway Kia West responded

Honest enthusiasm is at the heart of how our service department operates. Hearing that our friendly, go-getter attitude and product knowledge make each visit so positive means a lot to us. Anas appreciates your recognition of his efforts, and our team is pleased we could keep your Kia Niro safe and dependable for your family.

Greenway Kia West responded

Thank you for the kind words about your experience at Greenway Kia West. We are thrilled to hear that Youssf Ballan and our team were courteous, friendly, and willing to bend over backwards to meet your needs during your new Kia purchase. It is our goal to be the best car dealership in Central Florida, and we truly appreciate you recommending our Orlando dealership to your friends. We will be sure to share your feedback with Youssf and the rest of our staff here in Winter Garden. We look forward to seeing you again for your next visit. Anas Lazaar, General Manager

Greenway Kia West responded

I understand your perspective regarding industry standards. While it is common for dealerships to have specific fees associated with transactions, our goal is to ensure that every process, especially a lease buyout, feels transparent and fair to our customers. I appreciate you bringing the stress of that negotiation to our attention. Anas Lazaar, General Manager

Greenway Kia West responded

Thank you for the great review, stevenrrivera2005! We really appreciate you choosing Greenway Kia West in Orlando. We’re glad to hear Youssef listened to what you wanted, found the right vehicle in your price range, and took the time to explain everything clearly. We also love that he helped make you comfortable throughout the process—those small details matter. Congratulations on your purchase, and please let us know if there’s anything we can do for you going forward! — Anas Lazaar, General Manager

Greenway Kia West responded

Thank you, Ladybluewelch, for the 5-star review! We’re happy to hear your experience was so positive and that our team member was understanding, kind, and helpful. We truly appreciate you taking the time to share this and we look forward to helping you again. — Anas Lazaar, General Manager

Greenway Kia West responded

Thank you for the 5-star review, OL.flament! We truly appreciate you choosing Greenway Kia West in Orlando. We’re so glad to hear Youssef was personable, knowledgeable, and flexible while helping you evaluate different models—and that he was patient throughout your decision process. That’s exactly the experience we want every customer to have. Thanks again for your support, and we look forward to helping you anytime you need us!