Yvette Gomez
Yvette Gomez at Goudy Honda

Yvette Gomez | Page 4

Customer Relations Representative

Goudy Honda

1400 W Main St
Alhambra, CA 91801

Contact Me
5.0
38 Reviews

Hi my name is Yvette, I’m the Customer Relations Representative here @ Goudy Honda. It’s my job to make sure we are doing our part in making your experience as a customer the best possible! If there is anything I can help with in regards to new Honda purchase or Customer Service related issues, I would be delighted to help! Just ask for me by referral or leave me a msg

Dealership Experience

7 yrs, 1 mo

Industry Experience

7 yrs, 1 mo

Languages Spoken

Spanish Spanish

5.0

38 Reviews

Write a Review

38 Reviews of Yvette Gomez

May 27, 2022

Dealership Rating
Employee Rating

Amazing service, was very welcoming and helpful. Made my experience very easy and fast . Will definitely not mind coming back. More

by Lizettemontano
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Henry Fuentes

May 27, 2022

Goudy Honda responded

Hi Lizettemontano Congratulations on your first Retail Purchase! I definitely enjoyed getting to know you in the short time we spent together. Me & Henry appreciate the review! We look forward to having you as a loyal customer. Customer service is super important to all of us here so I'm glad you had a great experience with us today! Please let me know if you need any further assistance in the near future whether it's for Future Purchase or Car Service. I can only hope that we have earned your business and trust for years to come. Have fun with your Honda! Treat her good lol Happy motoring from Me, Henry & all of us here at Goudy Honda Warm Regards, Yvette Gomez Customer Relations Representative Goudy Honda

May 17, 2022

Dealership Rating
Employee Rating

Second car in 3 months great service they really make u feel comfortable will recommend to family and friends More

by Mrvictorh
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Karl Manaois, Tito Puente

May 17, 2022

Goudy Honda responded

Hi Mrvictorh Was a pleasure to serve you! We appreciate you taking the time to give us a quick review as we value each customers insight of our overall performance and customer service. I hope that we have earned your trust and business for years to come. I'm happy you had a great 2nd experience with us. We hope your enjoying your Honda! Please let me know if there is anything else we can assist you with in the future. Happy motoring from all of us here at Goudy Honda! Warm Regards, Yvette Gomez Customer Relations Representative Goudy Honda

April 30, 2022

Dealership Rating
Employee Rating

The people working at Goudy Honda are extremely courteous and helpful. I noticed that right away when I was first at the dealership. I am ecstatic to have been contacted about my car purchase survey results More

by ELIZABETH MCCULLOUGH
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Cabral

Apr 30, 2022

Goudy Honda responded

Hi ELIZABETH MCCULLOUGH ! Thank you so much for this review and your kind words I do appreciate it as do we all here at Goudy, from our sales team to our managers because without our customers we wouldn't have a business. Please know that we truly appreciate you as a customer, we value your insight and or concerns and want to make sure we always leave our customers leaving here happy and with a smile on their face. It was my pleasure helping you out today. We will see you at your scheduled visit over at our service center this May. I already sent what you requested as well by mail today so you should get that soon. Happy motoring from all of us here at Goudy Honda! Warm Regards, Yvette Gomez Customer Relations Representative Goudy Honda

April 22, 2022

Dealership Rating
Employee Rating

Jeffrey was my sells man and he was great! He was very respectfully, funny , and helpful when finding the right car and price. He definitely got me the best price and answered any of my concer More

by cesarflore7
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pete Cheng, Jeffrey Borroto

Apr 23, 2022

Goudy Honda responded

Hi Ceasar! Its important to us that we value your insight and listen to every customers wants and needs as they are all different! We hope you are enjoying your new Honda. You should get my thank you card in the mail soon! Happy motoring from Goudy Honda. I hope we have earned your trust and business for the future. I will let Jefferey know he is doing a awesome job. Warm Regards, Yvette Gomez Customer Relations Representative Goudy Honda

Apr 26, 2022

Goudy Honda responded

Hi cesarflore7 I forgot to message you the other day regarding our Manager Pete Cheng. I just wanted to see if there was anything I can address with him in regards to his rating you gave him on his performance. I want to make sure he was someone you actually talked to or worked with before I try to correct a performance in question or if it was actually a different manager on the contract. You as a customer is always my priority. I want to make sure each and every customer leaves happy with the entire teams performance. Also thank you again for your previous review as we do appreciate them, as it helps learn and grow as a business. Warm Regards, Yvette Gomez Customer Relations Representative

April 20, 2022

Dealership Rating
Employee Rating

Roxy was very friendly and personable. She had a great amount of knowledge regarding cars and the Honda Civic I was buying in particular. I had a great experience buying my first car from More

by Wesleyhamada23
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roxy Guo

Apr 20, 2022

Goudy Honda responded

Hi Wesleyhamada23! It was a pleasure helping you out today with your request! We love putting a smile on all our customers faces and we hope we have earned your trust and loyalty as a long time customer with all your Honda needs! We look forward to servicing you as a customer. Please let me know if there is anything else I can do for you. Warm Regards, Yvette Gomez Customer Relations Representative Goudy Honda

April 11, 2022

Dealership Rating
Employee Rating

They value their customers and their input. Get back to you in a rapid manner. More

by ralphbravo81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 11, 2022

Goudy Honda responded

Hi Ralph! Was a pleasure helping you out. It brings me great joy when I can reach out to a customer and make them feel like their concerns aren't meaningless because they are not. I want you to know how important you are to us here at Goudy, we value each and every customer, without our customers we wouldn't have a business. So thank you! I hope that we have earned your trust for years to come and we look forward to servicing you with all your Honda needs! Sincerely, Yvette Gomez Customer Relations Representative Goudy Honda

March 28, 2022

Dealership Rating
Employee Rating

Irma was very helpful and did her best to find me something that I wanted. Everyone at Honda was very nice and made this experience for me as a first time buyer very happy. More

by Rrivera3025
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Irma H Ramirez, Denny Lui , Roxy Guo, Sam Warouw

Mar 30, 2022

Goudy Honda responded

Hi Rrivera3025, We are so happy that we could all make this experience as pleasurable as possible! We strive to treat our customers like family and hope that you continue to do business with us in the future! Warm Regards, Yvette Gomez Customer Relations Representative Goudy Honda

March 28, 2022

Dealership Rating
Employee Rating

I’ve gone to Goudy Honda for the past 4 cars , and each time I’ve had a great experience…. Pj has been very nice and she gave me what I asked for!!! More

by Nursejulia
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: PK Kugasemrat , Pj

Mar 30, 2022

Goudy Honda responded

Hi Nursejulia, It is our pleasure to see such customer satisfaction met. We hope that you are enjoying your new Honda! Please let us know if there is anything we can help you with in the future. Thank you for your business, we appreciate you! Warm Regards, Yvette Gomez Customer Relations Representative Goudy Honda

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