Yvette Gomez
Yvette Gomez at Goudy Honda

Yvette Gomez | Page 3

Customer Relations Representative

Goudy Honda

1400 W Main St
Alhambra, CA 91801

Contact Me
5.0
38 Reviews

Hi my name is Yvette, I’m the Customer Relations Representative here @ Goudy Honda. It’s my job to make sure we are doing our part in making your experience as a customer the best possible! If there is anything I can help with in regards to new Honda purchase or Customer Service related issues, I would be delighted to help! Just ask for me by referral or leave me a msg

Dealership Experience

7 yrs, 3 mos

Industry Experience

7 yrs, 3 mos

Languages Spoken

Spanish Spanish

5.0

38 Reviews

Write a Review

38 Reviews of Yvette Gomez

November 16, 2022

Dealership Rating
Employee Rating

Excellent service, the best of the best, people were so nice and kind, I look forward to my next visit, it’s like visiting family More

by Cernalourdes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Henry Fuentes

Nov 17, 2022

Goudy Honda responded

Hi Cernalourdes Thank you so much for that lovely review!!! I can not thank you enough for your trust & business throughout the process. I am glad your experience with us was a positive one and as always, congratulations on the new Honda!!!! We hope that you are out enjoying it as we speak. Happy motoring from myself, Henry & all sales staff here at Goudy Honda of Alhambra. Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

November 08, 2022

Dealership Rating
Employee Rating

Best dealership in the area . Will definitely return if I decide to upgrade my Honda . Didn’t feel rushed or pressured at all during the whole process. Love my new car !!!! More

by Karla.mata690
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Irma H Ramirez, PK Kugasemrat, Kate Sasomsup , Roxy Guo

Nov 09, 2022

Goudy Honda responded

Hi there Karla.mata690 We most certainly look forward to having you back in the future but for now we hope that you are enjoying your new Honda! We look forward to helping you with any and all of your Honda needs. Congrats on your new purchase!!!! Please let us know if there is anything else you need. Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm) (626) 300-4217

October 31, 2022

Dealership Rating
Employee Rating

Irma was an amazing sales person. She was very kind, helpful and honest. Definitely recommend her. More

by Reyna.a
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Irma H Ramirez, Allen Lee

Nov 01, 2022

Goudy Honda responded

Hi there Reyna.a I am so happy to read that you had a wonderful experience with Irma & our sales team! Congratulations on your new Honda purchase. Please let me know if there is anything I can do to be of assistance in the future. I hope we can continue to earn your trust and business for the future, Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm) (626) 300-4217

October 19, 2022

Dealership Rating
Employee Rating

Irma is amazing. She made me feel very comfortable during the process. Love her! I will be sure to come back :) More

by Kaitlynndeville
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2022

Goudy Honda responded

Good morning Kaitlynndeville Congratulations on your New Honda! We are thrilled that you chose Goudy, and while there is lot's of other competitors out there you cant get the same customer service anywhere else. I am so happy to read you had a wonderful experience with Irma and some of our other sales team. Please know you are more than welcome to reach out to me should you need assistance from here forward, I'd be delighted to help. I hope we have earned your trust & business for the future. Happy motoring from all of us here at Goudy Honda of Alhambra!!! Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm) (626) 300-4217

October 17, 2022

Dealership Rating
Employee Rating

I purchased a car on a Friday and went home feeling uncomfortable and stressed out with the contract I signed (my fault and I take full responsibility because no one forced me to sign anything I didn't More

by LAdriver213
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: PK Kugasemrat, Pete Cheng

Oct 17, 2022

Goudy Honda responded

Good morning LAdriver213 I am so sorry to hear your experience with us wasn't as positive as it could have been. I would love to help if I can but, I would need your Actual Customer information as your using a name I can not identify as a current customer. You can respond privately or email and I would be delighted to assist you any way that I can. I like our customers to leave our dealership happy and confident in their purchase so I look forward to speaking to you soon. Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm) (626) 300-4217

Oct 17, 2022

Goudy Honda responded

Hi Jolie Thank you for speaking to me this morning regarding your purchase and although anytime something is added to the contract it does change the overall Pricing I will be speaking with Finance today about your concern and request and see if we can get you in a more comfortable spot okay. I will be in touch. Wishing you a wonderful day ahead! Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm) (626) 300-4217

Oct 17, 2022

Goudy Honda responded

Hi LAdriver213 I am so happy we were able to make a few adjustments and get you in a more comfortable place! Our customers are our 1st priority. Your happiness is an important factor for future business. I hope we have earned your trust and business for years to come!! Please let me know if there is anything I can do to be of assistance in the future, with sales or service department. Happy motoring from me and the whole family here at Goudy Honda of Alhambra! Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm) (626) 300-4217

Oct 17, 2022

LAdriver213 responded

Hi Yvette, I will reach out to you by the phone number provided. Thank you.

August 26, 2022

Dealership Rating
Employee Rating

She was very helpful very attentive, and she was able to answer all the questions. More

by tassc
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kate Sasomsup

Aug 26, 2022

Goudy Honda responded

Hi there tassc Congratulations again on the new Honda. Thank you so much for giving a few minuets of your time to give us a quick review. I hope that we have earned your business and trust for the future. Looking forward to when we can help you again whether in sales or service. Happy motoring from Me, Kate & the whole Goudy Family. Wishing you a wonderful weekend! Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

July 20, 2022

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Employee Rating

We enjoyed our car buying experience at Goudy Honda. Kate was so awesome. I'll be a returning customer for sure. I highly recommend Goudy Honda when Buying or Leasing your next car. Everyone there trea More

by mrque62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 20, 2022

Goudy Honda responded

Hi mrque62 Thank you so much for that review. I am so pleased to hear that you had a great experience with Kate and all of us here at Goudy Honda! We definitely appreciate your business. I hope we continue to earn your trust & business for the future! Please let me know if there is anything I can do to assist you in the future. Happy motoring from all of us here at Goudy Honda! Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

July 09, 2022

Dealership Rating
Employee Rating

Yvette did an amazing job with getting me a rental after the dealer didn’t want to provide one at first. Thank you Yvette! More

by Derick Saenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Tieu

Jul 13, 2022

Goudy Honda responded

Hi there Derick Saenz It was a pleasure helping you out! I hope we have the opportunity to see yo again in the near future. Thank you for your patients and your business. I hope we have earned your trust for the future. Great customer service is something we look forward to giving here. Please let me know if I can help you with anything else down the line weather it be with service or sales. Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

June 18, 2022

Dealership Rating
Employee Rating

Great experience over long distance purchase. Working with PK was fantastic! She helped make this transaction work. More

by Happy Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: PK

Jun 20, 2022

Goudy Honda responded

Hi there Happy Customer Thank you so much for giving us a quick review. I can not thank you enough for following up with me by phone, it was very much appreciated! We encourage any and all feedback from our customers and I enjoyed the time I got to speak with you. Thank you again for your business, I hope that we have earned your trust for the future. Happy motoring from me , PK and the whole Goudy Honda Family! Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

June 14, 2022

Dealership Rating
Employee Rating

Goudy Honda of alhambra has been there for me from day one. They are quick to service you and willing to work with banks to make sure your approved. Over all great staff great dealership and Im one satisf More

by Dustindario1209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2022

Goudy Honda responded

Hi Dustindario1209 We definitely appreciate you taking the time to give us all a quick shot-out! We pride ourselves with maintaining good customer service no matter what your visit is for with us. Our customer service is what sets us apart from other dealers. I am so happy for you, Congratulations on your new Honda, & welcome to the Goudy Family. Please let me know if you need anything in the near future. Thank you for your trust, I hope that we have earned your business for years to come. Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

Jun 16, 2022

Goudy Honda responded

Hi there Dustindario1209 I did see your Sales Survey Review come in as well this morning. I will be sure to let Karl know he is doing a awesome job with our customers! Thank you so much for your review and survey, it definitely lets us know how we are doing. Thank you for your kind words and giving a few minuets of your time to communicate these with us. We appreciate you. Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

Jun 16, 2022

Dustindario1209 responded

Thank you again. Just one request...i wanna make sure that KARL MANAOIS knows that he's a great car dealer and that i tried to get him scored 10 and beyond for all his help. Pls and ty.

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