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Yvette Rivera-Coates
28 Reviews
Dealership Experience
7 mos
Industry Experience
24 yrs, 5 mos
28 Reviews
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28 Reviews of Yvette Rivera-Coates
September 02, 2025
I had an uncomfortable experience with the first salesperson I worked with. She wasn't friendly and acted like I was wasting her time. In truth, I walked over there after I found out from service th salesperson I worked with. She wasn't friendly and acted like I was wasting her time. In truth, I walked over there after I found out from service that my old Honda needed too much work to fix. So I went to the dealership. I explained my situation and said I didn't have the right questions, but I told her which cars I liked. She showed me the cars, didn't ask if I wanted to drive one, and came back with what my payments would be for those three cars. I felt I was being dismissed. All the while, she didn't smile and went through motions. I set an appointment for the next week, and she called rhe day before the appointment and asked why I missed the appointment. I told a friend of mine that I saw a car that I really liked at the lot, but I wasn't going to go back to Honda. Fortunately, she had just purchased a car from a man who was fantastic there, who now is manager. He recommended Carlos. Carlos was fantastic! He was friendly, personable, listened to me, and was happy to let me drive the three cars. That afternoon with Carlos. I leased the car I would recommend Honda to someone if they could get Carlos as a salesperson. I'm sure there are other excellent ones, but I know now it's not worth getting one who doesn't want to work with you. More
by DEBPEL747
Verified CustomerOther Employees Tagged: Frank Valanzola, Carlos Vizcaino Martinez
August 30, 2025
They were great they had me in and out with in a hour trust me very professional trust me very professional More
by BRINSONTONY92
Other Employees Tagged: Frank Valanzola
August 30, 2025
Yvette was so helpful in the process of choosing my vehicle. She was honest and pleasant throughout the entire process. I asked a lot of questions...lol I am very pleased with the car I chose. vehicle. She was honest and pleasant throughout the entire process. I asked a lot of questions...lol I am very pleased with the car I chose. More
by FULTON_DAWN
Other Employees Tagged: Adel Kamel
August 20, 2025
Great customer service! Friendly staff! They helped me get into my new vehicle which I am very happy with. Thanks again! Friendly staff! They helped me get into my new vehicle which I am very happy with. Thanks again! More
by Simon
Other Employees Tagged: Emily Seaman, Carlos Vizcaino Martinez, Franki Rivera, Malcolm Selby, Jon Malave
August 03, 2025
Yvette was very professional and knowledgeable. She found us exactly what we were looking for in a vehicle . She also helped with insurance band financing and spent time setting up the electronic She found us exactly what we were looking for in a vehicle . She also helped with insurance band financing and spent time setting up the electronics and our phone . More
by KARENCAROLACNM
August 01, 2025
I purchased a vehicle the team was great! I did not have any service done. I did not have any service done. More
by MICHAEL.L.RAIO
Other Employees Tagged: Jay Ahmed, Frank Valanzola
July 18, 2025
We had a great experience with Carlos in June. We didn't hesitate to return when needed another car so soon. Yvette was perfect in assisting us. The entire staff supported us making our purchase h We didn't hesitate to return when needed another car so soon. Yvette was perfect in assisting us. The entire staff supported us making our purchase happen! More
by GLORUSCITTI
Other Employees Tagged: Adel Kamel
July 10, 2025
Once again, my buying experience with Adel and Tony were amazing. The salesperson was rude and acted like she was doing everyone a favor for being there. I did have a great experience buying there before, t amazing. The salesperson was rude and acted like she was doing everyone a favor for being there. I did have a great experience buying there before, that’s why I came back. More
by Lopes
Other Employees Tagged: Adel Kamel, Dean Textor, Mike Ciccone , Tony Clemens
