This was my first experience having my car serviced at
Jackson Acura, and I was hoping for the best. Yvonne totally took care of my concerns and my car's problem. When my car wouldn't start, we thought
Jackson Acura, and I was hoping for the best. Yvonne totally took care of my concerns and my car's problem. When my car wouldn't start, we thought it was an electrical problem. I called Jackson Acura and Yvonne is so knowledgeable as she described a probable cause that I had never heard of. I had to have a wrecker deliver my car (my baby) to this place I've never seen and put my car in capable hands of a person I'd never met. A few hours later, Yvonne called and my car was good to go! Much less of a problem than either of us imagined. We all have a boatload of stressors in our lives these days, which makes it all the more important to know that when you car needs servicing, that you can count on your chosen service provider to competently and professionally care for your car. Jackson Acura is my chosen service provider from now on. Yvonne and the service department team at Jackson Acura made my life a lot easier on a day I really needed that. This is where I take my car from now on!
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by DHEPBURN
Verified Customer
Verified Customer
May 25, 2021 -
Jackson Acura responded
Thank you for choosing Jackson Acura, your feedback and 5-star rating means a lot to us. We're glad Yvonne was able to help, and we hope to see you again!
Great friendly people made me feel right at home and did
everything to make my service call a great experience. Love my acura so much
everything to make my service call a great experience. Love my acura so much
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by petersel@bellsouth.net
Verified Customer
Verified Customer
May 25, 2021 -
Jackson Acura responded
We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Great service, great customer interaction and a nice
facility to wait in. I have all of my service done at this dealership because of their responsiveness.
facility to wait in. I have all of my service done at this dealership because of their responsiveness.
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by blalockhf
Verified Customer
Verified Customer
May 21, 2021 -
Jackson Acura responded
Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!
Yvonne is personable, personal and remembers things I've
said, which not only is a pleasure but builds confidence in the dealership in me - altogether just great!
said, which not only is a pleasure but builds confidence in the dealership in me - altogether just great!
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by PUTNAM1
Verified Customer
Verified Customer
May 18, 2021 -
Jackson Acura responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service.
Yvonne is very thorough and explains everything so I can
understand it. I always request for her to be my service rep whenever I am getting my vehicle serviced. She is great!
understand it. I always request for her to be my service rep whenever I am getting my vehicle serviced. She is great!
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by kristynlscott
Verified Customer
Verified Customer
May 18, 2021 -
Jackson Acura responded
Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!
Professional service organization with amazing customer
service! I was greeted immediately upon arrival and also asked later if I had been helped. All around great experience!
service! I was greeted immediately upon arrival and also asked later if I had been helped. All around great experience!
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by AS0067
Verified Customer
Verified Customer
May 18, 2021 -
Jackson Acura responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!
Very helpful. They answered all my questions, were
patient as I learned new things about my car and ensured we were road ready for summer travel.
patient as I learned new things about my car and ensured we were road ready for summer travel.
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by csmorris27
Verified Customer
Verified Customer
May 17, 2021 -
Jackson Acura responded
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us.
Excellent all around. Very easy to work with. Always
happy to help. Will resolve all your car issues and leave you very happy And satisfied.
happy to help. Will resolve all your car issues and leave you very happy And satisfied.
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by Steven
Verified Customer
Verified Customer
May 17, 2021 -
Jackson Acura responded
Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!
Great Service experience here at Jackson Acura. I've
gone to another Acura dealership in the Atlanta area and nothing compares to Jackson. Bought 2 cars there from Sergei P. and the buying experience w
gone to another Acura dealership in the Atlanta area and nothing compares to Jackson. Bought 2 cars there from Sergei P. and the buying experience was great. Then I brought them back for service there and met Yvonne and she did an amazing job on the service side. Keep up the good work Jackson Acura!
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by robbdhassociates
Verified Customer
Verified Customer
May 17, 2021 -
Jackson Acura responded
Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.
Great buying experience and great service. If you're in
the market for a new Acura, head over there and see me friend Sergei P. Super nice and fair guy. One of the best sales experiences I've ever had.
the market for a new Acura, head over there and see me friend Sergei P. Super nice and fair guy. One of the best sales experiences I've ever had. I've bought 2 cars from him and both buying experiences were smooth and easy.
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by robbdhassociates
Verified Customer
Verified Customer
May 17, 2021 -
Jackson Acura responded
We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! If there are any other automotive needs we can assist you with, please don't hesitate to call!