Sergei Potapoff
Sergei Potapoff at Jackson Acura
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Sergei Potapoff

New Cars Sales Rep

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

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5.0
410 Reviews

Dealership Experience

17 yrs, 7 mos

Industry Experience

22 yrs, 4 mos

Languages Spoken

English English

Russian Russian

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5.0

410 Reviews

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410 Reviews of Sergei Potapoff

April 09, 2024

Dealership Rating
Employee Rating

Everyone at the dealership was very nice, professional and patient. The whole experience was good! More

by sally
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 11, 2024

Jackson Acura responded

We're thrilled to hear that you had a positive trade-in experience at our dealership! At Jackson Acura, we strive to provide exceptional service and ensure that our customers feel valued and well taken care of at every step of the way. Should you need any further assistance or have any questions in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again! Warm Regards, Jackson Acura Team

March 16, 2024

Dealership Rating
Employee Rating

I had a great purchase experience from Jackson Acura. Low pressure professional sales experience and I got a great car. Both the sales person (Sergai) and the business manager were very efficient and r More

by Todd Y
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Andrews

Mar 28, 2024

Jackson Acura responded

Thank you so much for sharing your wonderful purchase experience at Jackson Acura! We're thrilled to hear that you had a low-pressure, professional sales experience and that both Sergei and Joey were efficient and respectful of your time. Providing fair deals and exceptional service is what we strive for, and we're delighted that you found your Acura RDX Advanced Spec with us. Your kind words and loyalty truly mean a lot to us, and we'd be honored to assist you with any future Acura purchases. If you ever need anything or have any questions, please don't hesitate to reach out. We look forward to serving you again! Enjoy your new RDX! Warm Regards, Jackson Acura Team

March 14, 2024

Dealership Rating
Employee Rating

This is my second experience working with Sergei and Joey and each time being great! My 2024 Integra is Beautiful! More

by autt4me
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2024

Jackson Acura responded

Thank you for choosing Jackson Acura for your automotive needs once again! We're thrilled to hear that Sergei and Joey provided you with excellent service during your visit. It's fantastic to know that you're enjoying your 2024 Integra. If you ever need anything else or have any questions in the future, please don't hesitate to reach out. We truly appreciate your continued trust in us, and we look forward to serving you again in the future! Warm Regards, Jackson Acura Team

March 04, 2024

Dealership Rating
Employee Rating

Sergei was great. Best Salesman I have ever worked with. A total Pro. A great experience More

by stevebusam60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 12, 2024

Jackson Acura responded

Thank you for sharing your experience with us! We're delighted to hear that Sergei provided you with exceptional service and that you had a great experience at Jackson Acura. Sergei is indeed a total professional, and we're proud to have him as part of our team. It's fantastic to know that he made your car-buying experience memorable. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future! Enjoy your new vehicle! Warm Regards, Jackson Acura Team

March 02, 2024

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Employee Rating

We were greeted by the receptionist immediately upon entry, and Sergei came right over to help us try out a new vehicle. He is very knowledgeable and professional. He was patient and with no pressure, More

by DRISALDIFAMILY
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joey Andrews

Mar 12, 2024

Jackson Acura responded

Thank you for sharing your experience with us! It's fantastic to know that Sergei provided you with knowledgeable and professional assistance, patiently addressing all your questions and understanding your needs and wishes without pressure. We're thrilled that he was able to outfit your chosen vehicle exactly as you requested. And we appreciate your kind words about Joey as well - It's great to hear that he provided friendly service and offered additional plans. We truly look forward to continuing a relationship with you here at Jackson Acura as well! Should you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again! Warm Regards, Jackson Acura Team

February 10, 2024

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Employee Rating

Sergei made this all happen. Very informed and felt as though he had the ability to make a few small adjustments to make us happy. His information and guidance was great and we More

by tfabacher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Andrews

Feb 22, 2024

Jackson Acura responded

Thank you for sharing your experience with us! We're thrilled to hear that Sergei provided you with excellent service and helped make your car-buying experience smooth and hassle-free. At Jackson Acura, we strive to ensure that our customers receive informed guidance and feel more than satisfied with their purchases. We're glad that Sergei's expertise and ability to make small adjustments contributed to your overall satisfaction! If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

January 17, 2024

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Employee Rating

She is rude and condescending. She is the opposite of helpful. I refuse to work with her ever again. More

by Bobbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rodney Jones, Yvonne Russell

Jan 18, 2024

Jackson Acura responded

Dear Bobbi, Thank you for the candid feedback on your experience with my staff at Jackson Acura. I sincerely apologize for the level of service you received. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. We do not want anyone to leave our dealership believing we have not made every effort to earn their business. You may contact me anytime to voice any additional concerns. Thank you for the opportunity to work with you. Sincerely, Rodney Jones Service Manager (678) 259-9391

January 14, 2024

Dealership Rating
Employee Rating

Purchased a preowned Acura TLX Aspec. Worked with Dmitry and Sergei. They were awesome. Very knowledgeable and easy to work with during the process. More

by matt.hutnan
Recommend Dealer
Yes

Other Employees Tagged: Dmitry Gumanov

Jan 19, 2024

Jackson Acura responded

Thank you for choosing Jackson Acura for your recent purchase! We're thrilled to hear that Dmitry and Sergei provided you with an awesome and knowledgeable experience. We strive to make the car-buying process easy and enjoyable, and it's fantastic to know that they contributed to your satisfaction. If there's anything else you need, please don't hesitate to reach out. We appreciate your business and look forward to serving you in the future. Enjoy your Acura TLX! Warm Regards, Jackson Acura Team

January 10, 2024

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Employee Rating

Sergei was knowledgeable and a pleasure to work with. He was straightforward and friendly throughout the process. More

by johmitchell
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jan 19, 2024

Jackson Acura responded

Thank you for taking the time to share your positive experience with Sergei. We're thrilled to hear that he provided you with knowledgeable and friendly service, making your experience straightforward and enjoyable. At Jackson Acura, we take pride in our team members who go above and beyond to ensure customer satisfaction! We truly appreciate your feedback, and it's always encouraging to know when our staff's efforts are recognized. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

January 04, 2024

Dealership Rating
Employee Rating

Mr. Hammond helped me get into my new integra and the process was amazing as usual! More

by Nina Hall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dmitry Gumanov, Michael Cunningham, Reggie Hammond , Gloria Coleman

Jan 11, 2024

Jackson Acura responded

We sincerely appreciate you taking the time to share your recent experience with us. It's fantastic to hear that Mr. Hammond assisted you well with your new Integra, and that the overall process left you with a positive impression. At Jackson Acura, delivering exceptional service is at the core of what we do. Your feedback is truly valuable to us, and we are grateful for the opportunity to have been a part of your car-buying journey! If there's anything else we can assist you with, please feel free to reach out. We value your business and look forward to serving you again in the future! Warm Regards, Jackson Acura Team

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