1,868 Reviews
Write a ReviewIndustry Experience
28 yrs, 10 mos
Specialties & Trainings
B.A. Business Leadership
1868 Reviews of Yvonne Russell
May 14, 2019
Very clean and inviting waiting area I gave Jackson Acura the rating that I did due to the excellent customer service that I received from Yvonne Russell my service advisor who was very I gave Jackson Acura the rating that I did due to the excellent customer service that I received from Yvonne Russell my service advisor who was very knowledgeable and courteous! More
May 12, 2019
Excellent service center Went in for an oil change and to find out the meaning of the code on my vehicle. Ivan explained the codes and it was very informative in the service Went in for an oil change and to find out the meaning of the code on my vehicle. Ivan explained the codes and it was very informative in the service that needed to be done. She is knowledgeable and very accommodating she’s also a very pleasant person easy to talk to I would recommend her to any customer thank you. More
Other Employees Tagged: Chege Maina , Brittiany Byas
May 12, 2019
A1 service Every time I come to Jackson acura I have a great experience. I’ve been going since 2016 when we purchased from Paul. I like how the car tells you wh Every time I come to Jackson acura I have a great experience. I’ve been going since 2016 when we purchased from Paul. I like how the car tells you when and what service it due, so I call to see about how long it will take. I have worked with Yvonne and Brittany and they are both so nice I actually enjoyed getting my car serviced. I needed a loaner and they were very helpful getting that taken care of. I would definitely recommend Jackson acura. More
Other Employees Tagged: Paul Silverman , Brittiany Byas
May 11, 2019
Oil change Yvonne is Amazing. She expedited the process and I was out the door so fast .Yvonne was very friendly and hs a great personality . She took the Yvonne is Amazing. She expedited the process and I was out the door so fast .Yvonne was very friendly and hs a great personality . She took the time to explain in detail More
May 10, 2019
Great service experience Easily setup appointment for B1 service online. When checking in services were clearly explained and completed very quickly. Overall, great service Easily setup appointment for B1 service online. When checking in services were clearly explained and completed very quickly. Overall, great service experience as usual. Highly recommend Jackson Acura. More
Other Employees Tagged: Nick Covino
May 07, 2019
Amazing service Reggie is hands down the best sales guy I’ve ever encountered. He wasn’t overbearing, he made sure I test drove the car and understood all the functio Reggie is hands down the best sales guy I’ve ever encountered. He wasn’t overbearing, he made sure I test drove the car and understood all the functions in the car. Yvonne in service made having the car serviced a pleasure and because the experience was so pleasant I didn’t mind the wait. More
Other Employees Tagged: Reggie Hammond
May 07, 2019
excellent, efficent, knowledgeable and friendly Yvonne and Brittiany were awesome!! They explained everything and gave me all of the information I needed without my having to ask. They are true as Yvonne and Brittiany were awesome!! They explained everything and gave me all of the information I needed without my having to ask. They are true assets to Jackson Acura. More
Other Employees Tagged: Brittiany Byas
May 06, 2019
Great service as usual Needed an oil change and to take care of a recall issue, and Yvonne did a great job of scheduling me on short notice, and also found a loaner car for Needed an oil change and to take care of a recall issue, and Yvonne did a great job of scheduling me on short notice, and also found a loaner car for me to use while mine was in the shop. Yvonne was pleasant and thorough, but that's no surprise! More
May 06, 2019
Yvonne is awesome! I stoped in to have my RDX AC looked over. Having had it replaced previously there was some history to go over. Yvonne was polite, thoughtful and und I stoped in to have my RDX AC looked over. Having had it replaced previously there was some history to go over. Yvonne was polite, thoughtful and understanding the entire time. She should get a raise! Booking online booking as easy, getting a ride down the road was no problem, the entire team was great. More
May 01, 2019
Great Service As usual Jackson met and exceeded my expectations. Yvonne is a great services rep and I am pleased I have purchased and serviced my car there. As usual Jackson met and exceeded my expectations. Yvonne is a great services rep and I am pleased I have purchased and serviced my car there. More
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