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Yvonne Russell
1,868 Reviews
1,868 Reviews
Write a ReviewIndustry Experience
28 yrs, 10 mos
Specialties & Trainings
B.A. Business Leadership
1868 Reviews of Yvonne Russell
May 23, 2019
first time @ Jackson Check-in was easy and the team made sure to complete the repairs quickly so I had my car back in the time frame I requested. Check-in was easy and the team made sure to complete the repairs quickly so I had my car back in the time frame I requested. More
by gt buzz
Verified CustomerOther Employees Tagged: Nick Covino
May 23, 2019
Awesome experience - the first time @ Jackson We purchased Acura RDX late last year and came to the service center for our first oil change. Yvonne was so helpful. Excellent experience overall. We purchased Acura RDX late last year and came to the service center for our first oil change. Yvonne was so helpful. Excellent experience overall. More
by piyush.parikh
May 23, 2019
GREAT SERVICE I have been bringing my cars to Jackson since I bought my 2015 RDX which my daughter now drives and I now have a 2019 RDX. The service is great th I have been bringing my cars to Jackson since I bought my 2015 RDX which my daughter now drives and I now have a 2019 RDX. The service is great the people are very nice. I just started with Yvonne and she has been great to work with. I definitely would recommend and will return always for my car service. More
by Likes Her RDX
May 23, 2019
Oil change & tire rotation This was my first time to Jvisit ackson Acura since buying my new car in December. The entire experience from start to finish was perfect! Yvonne coul This was my first time to Jvisit ackson Acura since buying my new car in December. The entire experience from start to finish was perfect! Yvonne could not have been any nicer. She made sure I understood what exactly would be done to my car & how long it should take. It was by far the best car service visit I have ever had! More
by marthasonny
May 23, 2019
Yvonne Was Wonderful! Very professional, friendly, knowledgeable, and was able to get my MDX in and out of service very quickly! I would definitely recommend Jackson Acura Very professional, friendly, knowledgeable, and was able to get my MDX in and out of service very quickly! I would definitely recommend Jackson Acura for any of your service needs. More
by Davis_Fam
May 22, 2019
Great experience Yvonne was great, handled everything quickly and thoroughly from the moment I walked in the door. Will certainly be back in the future to Jackson. Yvonne was great, handled everything quickly and thoroughly from the moment I walked in the door. Will certainly be back in the future to Jackson. More
by jorgenrl19
May 18, 2019
Surprise!! You need four new tires 😜 Went in for 30K service (which they did) but surprise #1 was new air filters at about $90 and later surprise #2 “you need 4 new tires”. My only regre Went in for 30K service (which they did) but surprise #1 was new air filters at about $90 and later surprise #2 “you need 4 new tires”. My only regret was not insisting I get to see the old tires but they knew I was very rushed to get out for a Dr’s appointment. Yvonne was very friendly and efficient and hustled everything along. More
by GatorJim
May 17, 2019
Recall and Oil Change Yvonne was very helpful - start to finish. Worked with my schedule to get me in, reserved a business area for me to work in and was super friendly and Yvonne was very helpful - start to finish. Worked with my schedule to get me in, reserved a business area for me to work in and was super friendly and knowledgeable. More
by jessbaden
May 17, 2019
Great customer service! Always appreciate the speed at which problems are diagnosed and how easy the service staff make resolving any problems! They are very attentive to th Always appreciate the speed at which problems are diagnosed and how easy the service staff make resolving any problems! They are very attentive to the needs of the client! More
by JANICEID
Other Employees Tagged: Pat Crossen
May 17, 2019
Great experience Needed a new key for my RDX. Great experience all around. Yvonne was super helpful and easy to work with. Impressed with the level of service received Needed a new key for my RDX. Great experience all around. Yvonne was super helpful and easy to work with. Impressed with the level of service received for a pretty trivial request. More
by jaj
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