Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 204

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.9
2,042 Reviews
4.9

2,042 Reviews

Write a Review

Industry Experience

29 yrs, 3 mos

Specialties & Trainings

B.A. Business Leadership

2042 Reviews of Yvonne Russell

August 21, 2018

Dealership Rating
Employee Rating

Service as you would expect from a premium dealer Very professional approach to my service appointment. Yvonne let me know everything that was going on and work was done as promised. A minor problem More

by kentg46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 21, 2018

Jackson Acura responded

Thank you for leaving this positive review for Yvonne!

August 20, 2018

Dealership Rating
Employee Rating

Service Ease of scheduling, no unnecessary services provided. Good communication/ explanation with regards to what services were needed and what to expect on More

by rebeccamidden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 21, 2018

Jackson Acura responded

Thank you for taking the time to leave this positive review!

August 20, 2018

Dealership Rating
Employee Rating

Service Appointment I took my vehicle in for routine maintenance and to have some recall work done. It was a great experience as always. Yvonne was my service tech and wa More

by bc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

Aug 21, 2018

Jackson Acura responded

Thank you for taking the time to leave this positive review!

August 18, 2018

Dealership Rating
Employee Rating

Great service It took a while, but thanks to their perseverance, Jackson Acura service center finally identified and fixed my AC issue. I appreciate Brittany's ded More

by jkstuart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittiany Byas

Aug 21, 2018

Jackson Acura responded

Thank you for leaving this 5-star review!

August 17, 2018

Dealership Rating
Employee Rating

Trust my MDX with Jackson Acura Yvonne took care of my service specs and made sure I saved money with service specials. She did a good job explaining why I needed a little more than More

by A_MDX2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2018

Jackson Acura responded

Thank you for leaving this positive review for Yvonne!

August 15, 2018

Dealership Rating
Employee Rating

EXCELLENT! COULD NOT BE BETTER! VERY FREINDLY AND PROFESSIONAL. VERY CLEAN. WHAT ELSE CAN I SAY? THEY ASK FOR A TWENTY FIVE WORD REVIEW. GREAT! More

by tomtylerpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2018

Jackson Acura responded

Thank you for taking the time to leave this 5-star review!

August 15, 2018

Dealership Rating
Employee Rating

Periodic Maintenance Easy to make an appointment, did not take too much time, quality of service is great and maintains my Acura in perfect conditions. My assessor's (Yvon More

by GONZALOMORALESHUIDOBRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino, Cody Johnson

Aug 16, 2018

Jackson Acura responded

Thank you for leaving this 5-star review!

August 13, 2018

Dealership Rating
Employee Rating

Great experience Yvonne was helpful to get me a loaner after determining that I needed new tires. Great Experience with Yvonne. I was pleased with the work done. More

by jillcody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 13, 2018

Jackson Acura responded

Thank you for leaving this positive review!

August 09, 2018

Dealership Rating
Employee Rating

Excellent experience! Always a pleasure to come to Jackson Acura to get my car serviced! Everyone is kind and thoughtful, and the center makes it easy to multi-task and ca More

by JenM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2018

Jackson Acura responded

Thank you for leaving this 5-star review!

August 09, 2018

Dealership Rating
Employee Rating

Great Best service counselor - Yvonne Russell Yvonne went way beyond my expectations for a service adviser. She kept updating me on the progress of my se More

by craigvaron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sergei Potapoff

Aug 09, 2018

Jackson Acura responded

Thank you for leaving this 5-star review for Yvonne!

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