Zach Alicea | Page 2

Hayley did a fantastic job. She explained everything clearly and was also very helpful completing the sale and the paperwork needed. She spent lots of time with me and I did not She explained everything clearly and was also very helpful completing the sale and the paperwork needed. She spent lots of time with me and I did not feel rushed through the process. She was very helpful on follow-up questions too. She made sure I was satisfied with the process. Alejandro did a great job getting me a fair price for the car and trade in. Alejandro also made sure I was satisfied with the process. Zach did a nice job completing the finance step. I did not feel high pressure during the entire process. I also felt all were honest with the details. I am very pleased with Mentor Genesis and highly recommend them for your next purchase. One of the best car buying experiences I have been through. More

by Chanista Verified Customer Verified Customer

Report | Print

My experience with Joe was the best car buying experience that I've ever had. The time he took with us and the non-pressure based approach was amazing. The care that he took with us and his transparency and that I've ever had. The time he took with us and the non-pressure based approach was amazing. The care that he took with us and his transparency and honesty made for an incredibly low stress and positive car buying experience. I would buy all of my future cars from Joe! More

by Damianfinancials Verified Customer Verified Customer

Report | Print

Absolutely the best experience buying a vehicle. The salesman CJ went above and beyond to accommodate me. Zach in finance is organized and quick with the paperwork process. Jen the manager was The salesman CJ went above and beyond to accommodate me. Zach in finance is organized and quick with the paperwork process. Jen the manager was very nice and made it a point to thank me for my business. The service associates were also very nice. More

by CHRISTINEK1227 Verified Customer Verified Customer

Report | Print

Excellent overall experience. Customer friendly staff and extremely knowledgeable salesperson. CJ was outstanding. Dealership is in fantastic shape. Love my new Genesis GV70! Customer friendly staff and extremely knowledgeable salesperson. CJ was outstanding. Dealership is in fantastic shape. Love my new Genesis GV70! More

by Tom Verified Customer Verified Customer

Report | Print

This was the absolutely best experience I’ve ever had when buying a car. The dealership is beautiful, my sales associate was THE BEST, the finance manager was quick and organized. and the GM even made when buying a car. The dealership is beautiful, my sales associate was THE BEST, the finance manager was quick and organized. and the GM even made her way over to introduce herself. Great is an understatement. Thank you CJ, Zach and Jen from Classic Genesis in Mentor Ohio. More

by CHRISTINEK1227 Verified Customer Verified Customer

Report | Print

This location stands out in their level of service and it starts with Allison Sutton, their service advisor. starts with Allison Sutton, their service advisor. More

by jlombardi0 Verified Customer Verified Customer

Report | Print

I have purchased numerous new vehicles in my life at different dealerships, but my experience at Genesis of Mentor was second to none. The sales team exceeded my expectations in helping us chose the ve different dealerships, but my experience at Genesis of Mentor was second to none. The sales team exceeded my expectations in helping us chose the vehicle that was right for us - thanks Kevin and Alejandro! The vehicle delivery process was amazing - even the meeting with the Finance Manager. The dealership facility was very impressive as well. More

by Dan Verified Customer Verified Customer

Report | Print

Best dealership I have bought from in 40 years of buying/leasing cars. You can tell great thought went into the construction of the dealership. In addition, we met with 5 people (including the GM) buying/leasing cars. You can tell great thought went into the construction of the dealership. In addition, we met with 5 people (including the GM) and everyone was extremely professional with a customer focused approach. They will get my future business for sure. More

by lukesossi Verified Customer Verified Customer

Report | Print

Genesis of Mentor sales staff were incredible and very professional , I recommend them to all my friends and family professional , I recommend them to all my friends and family More

by MARKEBELING92273 Verified Customer Verified Customer

Report | Print

Very flexible with the different models I considered, making each car available at a location that was convenient for me to do the test drive. Keeping their word to hold the one delivery they received o making each car available at a location that was convenient for me to do the test drive. Keeping their word to hold the one delivery they received of the model that was eventually of most interest to me. More

by MIKZI614 Verified Customer Verified Customer

Report | Print