Zach Bishop
Zach Bishop at Ken Garff Buick GMC
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Zach Bishop | Page 2

Service Advisor

Ken Garff Buick GMC

900 W Riverdale Rd
Ogden, UT 84405

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4.3
188 Reviews
4.3

188 Reviews

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188 Reviews of Zach Bishop

January 31, 2024

Dealership Rating
Employee Rating

Was greeted promptly and professionally. I love the video sent by the technician showing me and informing me on the maintenance status of filters, tires, brakes, etc. - very useful!! More

by Joe Benson
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Feb 02, 2024

Ken Garff Buick GMC responded

Thank you for the review! We are so glad to hear you had such a great experience with our service department. It was a pleasure serving you!

January 05, 2024

Dealership Rating
Employee Rating

Service Department was very professional and friendly. Very helpful and efficient. Great people would recommend them to anyone. More

by mark.meents12
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Cardenas, Shawn O'Brien

Jan 05, 2024

Ken Garff Buick GMC responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

January 04, 2024

Dealership Rating
Employee Rating

Great customer communication very responsive. Ken Garff Riverdale service department has provided, first class, friendly, competent, service to us for many years, our go to dealership. The out More

by BLACKPOWDER26
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Will Arreola , Will Arreola

Jan 05, 2024

Ken Garff Buick GMC responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

January 02, 2024

Dealership Rating
Employee Rating

I have been very pleased with all repairs and oil changes etc that my Buick required. More

by karenjenkins791
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Cardenas, Shawn O'Brien

Jan 05, 2024

Ken Garff Buick GMC responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

December 31, 2023

Dealership Rating
Employee Rating

Prompt. Useful video check in and final walk around with service summary from the technician. More

by d.edwin.howell
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 05, 2024

Ken Garff Buick GMC responded

Thank you for the review! We are so glad to hear you had such a great experience with our service department. It was a pleasure serving you!

December 31, 2023

Dealership Rating
Employee Rating

Communication in this particular dealership is non existent, they don’t really know what customer service is. They should be taking care of the customer keeping track of parts that are on order schedu More

by fuzzcj
Service Price Transparency
Workmanship
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Recommend Dealer
No
Jan 03, 2024

Ken Garff Buick GMC responded

Thank you for taking the time to leave a review. We're sorry to hear that you've had a frustrating experience with communication at our service department, and your review has been relayed to the appropriate team members to look into this. In the meantime, if you'd like to reach out to our team directly, please do so using the contact information provided below. Joey Burns, General Manager joeyb@kengarff.com

December 23, 2023

Dealership Rating
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Your service was easy, efficient, quality service. Your employees were friendly, helpful, and informed. Thank you for working on my Nissan Leaf. It is my "Baby" and I appreciate your careful repair More

by stephanieimoore
Service Price Transparency
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Recommend Dealer
Yes

December 22, 2023

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did an oil change. was flawless. i had an apppointment at 4:30 pulled the truck right in and took care of business. staff was friendly and nice. More

by briancarlson13
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Recommend Dealer
Yes

December 14, 2023

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Had car in to have vacuum hose changed which I already had purchased. Cost 170 $ for a 10 minute job . They said I needed a tune up. So I said yes . They put the wrong sparkplugs in and blew up my motor More

by GREGRAYALLEN65
Service Price Transparency
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Recommend Dealer
No
Dec 29, 2023

Ken Garff Buick GMC responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Joey Burns, General Manager joeyb@kengarff.com

December 10, 2023

Dealership Rating
Employee Rating

They did a good job I like the video review of what they did to my truck they were on time and quick More

by bowmanbryan081
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Recommend Dealer
Yes
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