Zach Burdette | Page 10

Grote Mitsubishi responded

Thank you so much for your kind words! We're glad to hear that your experience was friendly, timely, and easy from start to finish. We appreciate your trust in us and look forward to seeing you again at your next appointment!

Grote Mitsubishi responded

Thank you for your feedback. We’re sorry to hear about your experience and understand your frustration. Our goal is always to provide clear, accurate service, and it sounds like we missed the mark here. We’d appreciate the opportunity to make things right — please reach out to our service team directly so we can look into this further and work toward a resolution.

Grote Mitsubishi responded

Thank you so much for the kind words! We’re so glad to hear that you had another great experience with our team. Megan and Zach will be thrilled to know their efforts made a difference. We truly appreciate your continued trust in us—thank you for being part of the Grote family! 💙🚗🔧

Grote Mitsubishi responded

Thank you so much for your continued trust! We're glad to hear you feel taken care of without any pressure. It's always our goal to provide honest, helpful service every time you visit. We appreciate you!

Grote Mitsubishi responded

Thank you for your feedback, Micquail. We’re sorry to hear your service light is still on — that’s definitely not the experience we want for you. Please feel free to reach out or stop by so we can take a closer look and make things right. We appreciate you giving us the opportunity to improve.

Grote Mitsubishi responded

Leila, we appreciate you just as much! Thank you for the kind words about our service department. We’re so glad to hear you’ve had fast, efficient service and that everything was done right. We look forward to helping you with your next vehicle too!

Grote Mitsubishi responded

We sincerely apologize for the repeated visits and the billing issue — that’s frustrating, and it shouldn’t have happened. We appreciate you bringing it to our attention. Please contact us with your service info so we can review what went wrong and make sure it's corrected. Your trust matters to us, and we’d like the opportunity to restore it.

Grote Mitsubishi responded

Thank you for your kind words! We are thrilled to have your support and recommendation. Our team always strives to provide excellent service and work with amazing customers like you." #HappyCustomer #CustomerSatisfaction

Grote Mitsubishi responded

Thank you for your wonderful review! We are delighted to hear that you had a great experience with our team. Our goal is to provide exceptional service and we are happy to have met your expectations. Thank you for choosing us!

Grote Mitsubishi responded

Thank you so much for the kind words! We’re thrilled to hear that Zach provided such a thoughtful and accommodating experience, especially with the long drive you made to see us. Keeping you informed and making sure your trip was worthwhile is exactly the level of care we strive for. We’ll be sure to share your praise with Zach, Megan, and the rest of the team—they’ll really appreciate it! We’re grateful for your trust and hope to see you again (but hopefully not too soon 😊).