Zach Burdette
Zach Burdette at Grote Mitsubishi

Zach Burdette | Page 4

Service Advisor

Grote Mitsubishi

1630 N Coliseum Blvd
Fort Wayne, IN 46805

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4.6
144 Reviews

Languages Spoken

English English

4.6

144 Reviews

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144 Reviews of Zach Burdette

December 26, 2025

Dealership Rating
Employee Rating

Always a wonderful vibe when I go in! Always immediate help when you go in More

by Marakathryn1993
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Dec 30, 2025

Grote Mitsubishi responded

Thank you so much! We love hearing that you enjoy the vibe and receive immediate help when you visit. Creating a welcoming, positive experience is important to us. We truly appreciate you choosing Grote and look forward to seeing you again!

December 21, 2025

Dealership Rating
Employee Rating

It's always a very Comfortable experience. Everyone is always friendly and respectful. I will always recommend Grote! More

by destinidockery123
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Dec 22, 2025

Grote Mitsubishi responded

Destini, Thank you so much for your kind words! We’re thrilled to hear that every visit feels comfortable and welcoming. Our team truly appreciates your recommendation and your continued trust in Grote—we look forward to taking care of you again!

December 20, 2025

Dealership Rating
Employee Rating

So, far I like their service. They listen to whatever problems I have and get my car right in to solve whatever is the issue. More

by mireeshon
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Dec 22, 2025

Grote Mitsubishi responded

Thank you for sharing your experience! We’re glad to hear our team takes the time to listen and gets your vehicle in quickly to address any concerns. We appreciate your trust and look forward to continuing to take great care of you and your car at Grote.

December 19, 2025

Dealership Rating
Employee Rating

Zach was very professional and knowledgeable! He fixed my suv and I got it back in a timely manner More

by Quashika11
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Dec 22, 2025

Grote Mitsubishi responded

Thank you for the great feedback! We’re happy to hear Zach provided professional, knowledgeable service and got your SUV back to you quickly. We’ll be sure to share your kind words with him—thank you for choosing Grote!

December 18, 2025

Dealership Rating
Employee Rating

Attentive and Punctual. ..hebexplained process and procedure. Very courteous. He did a great job with servicing my vehicle. More

by Markdmccowan
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Dec 22, 2025

Grote Mitsubishi responded

Thank you for your feedback! We’re glad to hear our team was attentive, punctual, and took the time to clearly explain the process. Providing courteous and thorough service is always our goal. We appreciate you choosing Grote and look forward to assisting you again!

December 16, 2025

Dealership Rating
Employee Rating

Same as always. Above and beyond. ?? I appreciate the thorough explanation on the repairs that's needed?? More

by Frank
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Dec 16, 2025

Grote Mitsubishi responded

Hi Frank, Thank you for taking the time to share your feedback! We truly appreciate your kind words. Providing thorough explanations and going above and beyond for our customers is always our goal, so it means a lot to hear that you noticed and valued that. We’re grateful for your continued trust and look forward to helping you again whenever you need us.

December 13, 2025

Dealership Rating
Employee Rating

Very disappointing from the salesman all the way through to the service manager very poor More

by Tony.baumgartner9556
Recommend Dealer
No

Other Employees Tagged: Zach Burdette

Dec 16, 2025

Grote Mitsubishi responded

Hello Tony, Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience, as this is not the level of service we aim to provide—from sales through to service. Your comments are concerning, and we would appreciate the opportunity to learn more about what happened and address your concerns directly. Please contact us at 260-422-5000 at your convenience so we can work toward a resolution.

December 11, 2025

Dealership Rating
Employee Rating

Always helpful and courteous. Zach is a great guy and the ladies behind the service desk are always smiling and helpful More

by l_jharmes
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Dec 12, 2025

Grote Mitsubishi responded

Thank you for the awesome review! Zach and the ladies at the service desk will be so happy to hear your feedback. We appreciate you and look forward to seeing you next time!

December 08, 2025

Dealership Rating
Employee Rating

I think that the people I dealt with were very nice and helpful with a smile on their faces all the time More

by earlfarr54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes

Dec 09, 2025

Grote Mitsubishi responded

Thank you so much for your kind words! We’re happy to hear that our team took great care of you and made your visit welcoming. We appreciate you and look forward to helping you again!

December 08, 2025

Dealership Rating
Employee Rating

5 His customer service was top notch! From how he greets people, to explanation of service was amazing! More

by Wattley1509
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Dec 08, 2025

Grote Mitsubishi responded

Thank you so much for the wonderful feedback! We’re thrilled to hear that our team provided top-notch service and made your visit such a positive experience. We truly appreciate you taking the time to share this and look forward to serving you again!

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