Zach Burdette | Page 8

This is my 2nd car excellent service both times Vanessa was awesome great service thanks was awesome great service thanks More

by rickb7613 Verified Customer Verified Customer

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One of the services I requested hasn't performed and the car started having odd noise. Then, engine light comes on today. I emailed Zack three days ago about the service and still no response. car started having odd noise. Then, engine light comes on today. I emailed Zack three days ago about the service and still no response. More

by atsuna88 Verified Customer Verified Customer

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Overall they are pretty good. They do seem to have a problem with following through on things. They do seem to have a problem with following through on things. More

by kkcasler Verified Customer Verified Customer

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Outstanding service department love how I'm being treated the professionalism the care to warm feeling that I'm important the professionalism the care to warm feeling that I'm important More

by greg.wright Verified Customer Verified Customer

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Grote is amazing. Everyone is so kind and extremely helpful. They always help me when I'm in a pinch. They are very reliable and make me feel like family. Everyone is so kind and extremely helpful. They always help me when I'm in a pinch. They are very reliable and make me feel like family. More

by hilesclan Verified Customer Verified Customer

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HORRIBLE, bought a car over two weeks ago and have had it for 12 hours. Because of major issues. for 12 hours. Because of major issues. More

by abeck1815 Verified Customer Verified Customer

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They got me scheduled right away and did an amazing job. Accurate and expeditious!!! Zach is always very kind and knowledgeable. So is the Service Manager. They go out of their way to accommodate you. Accurate and expeditious!!! Zach is always very kind and knowledgeable. So is the Service Manager. They go out of their way to accommodate you. More

by mckinneyshelby105 Verified Customer Verified Customer

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I had a great experience with my car service. The team was professional, attentive, and completed the work quickly and efficiently. Highly recommend. The team was professional, attentive, and completed the work quickly and efficiently. Highly recommend. More

by jayrosf2000 Verified Customer Verified Customer

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Very efficient and knowledgeable. Keeps customers updated during service. Great waiting area. Easy to checkout. Keeps customers updated during service. Great waiting area. Easy to checkout. More

by dbyers1 Verified Customer Verified Customer

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The first time I had service done on my 2007 Mitsubishi eclipse spyder GS it was done by an older gentleman that was excited to do the work,as he had not worked on one of these now getting close to a clas eclipse spyder GS it was done by an older gentleman that was excited to do the work,as he had not worked on one of these now getting close to a classic. Very professional and informative. The last time being at the end of the labor day weekend, I needed to have the emergency break repaired and a code diagnosis. I had done this myself before going to the dealership. Work began and a little time later the Tech showed me that the drivers side rear break drum was stuck in place by the parking break shoes presumably. Ok... they were more interested in doing a complete break and rotor install. Ok I get that but no effort was taken to address the cable issue other than that. The service engine soon light was about a very slight leak in the evaporation system. From the gas tank to the throttle body. No pressure test was done or any exploration done to find the leak, I was given a $5000,00 estimate to replace everything in the system possibly. My bill that day was over $300 dollars half of which was a charge for the diagnosis test I ran previously and stated that I had done so before scheduled my opponent. Same test is free at many car parts stores. What the shop did that day ecomplished NOTHING! I was charged a small fee for shop expenses ( they dint provide any oil or anything that was an expense to the shop. Except whipe some dust off my doors and clean the windshield with a cloth. More

by Dave Verified Customer Verified Customer

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