Zach Irwin
Zach Irwin at Fort Myers INFINITI

Zach Irwin | Page 4

Service Advisor

Fort Myers INFINITI

14990 S Tamiami Trail
Fort Myers, FL 33912

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4.8
328 Reviews
4.8

328 Reviews

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328 Reviews of Zach Irwin

December 28, 2024

Dealership Rating
Employee Rating

Good and fast service, thanks. The cost to my budget is high . Example, allingmet autside cost is less than $100 , yours is $149 + tax. I went the dealer as a promo for $99 and c More

by manuel0652
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2024

Fort Myers INFINITI responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

December 28, 2024

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Employee Rating

They are always thorough, prompt, and friendly. Love the free wash and I always feel like my car is in good hands. More

by Kavenditti
Service Price Transparency
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Recommend Dealer
Yes
Dec 30, 2024

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 27, 2024

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Employee Rating

Always get the best service in a timely manner. Zack has been the best, always helpful. More

by nolaferraro
Service Price Transparency
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Recommend Dealer
Yes
Dec 29, 2024

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

December 27, 2024

Dealership Rating
Employee Rating

Took care of issues another dealer missed and provided a brand new loaner vehicle to use. More

by bwpowernetics
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Dec 29, 2024

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

December 25, 2024

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The service on my vehicle was great. ! I will highly recommend to anyone to get vehicle serviced here. More

by EMMANUELV28
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Recommend Dealer
Yes
Dec 26, 2024

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

December 21, 2024

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Employee Rating

$300 for a diagnosis but no solution and not even a true diagnosis. So $300 for a car wash after owning Infiniti’s for over 15 years. And only told through text. No customer service, like in the past. Ti More

by Loyal fail
Service Price Transparency
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Recommend Dealer
No

December 20, 2024

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The team was professional, courteous and took the time to explain everything that needed to be done. The service was completed in a timely manner, I appreciate their efficiency and attention to detail. More

by MIESSE
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Recommend Dealer
Yes

Other Employees Tagged: Rick Libby

Dec 22, 2024

Fort Myers INFINITI responded

Hi Miesse, thank you so much for your feedback! We hope you have a great day!

December 14, 2024

Dealership Rating
Employee Rating

My experience with Service Advisor Zach was an excellent one. Will be taking my Infiniti here every time it need service More

by ROQUEMARTIN82
Service Price Transparency
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Recommend Dealer
Yes
Dec 15, 2024

Fort Myers INFINITI responded

Hi, we are pleased to hear of your experience with us here at Fort Myers INFINITI. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

December 12, 2024

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Employee Rating

Polite, accommodating to my schedule, fairly priced, thorough inspection of vehicle with recommendations for additional repairs, but no pressure to have them done. Very happy with this dealership. More

by LINDA
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Recommend Dealer
Yes
Dec 14, 2024

Fort Myers INFINITI responded

Hi Linda, thank you so much again for your feedback! We hope you have a great day!

December 10, 2024

Dealership Rating
Employee Rating

Great service but had to wait over 2 hours for oil change and tire rotation.. More

by randylabnon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2024

Fort Myers INFINITI responded

Hi, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

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