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Zach Nixon
Zach Nixon at Sam Pack's Five Star Ford Lewisville

Zach Nixon | Page 15

Service Advisor

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

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316 Reviews
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316 Reviews

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316 Reviews of Zach Nixon

December 13, 2022

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Employee Rating

Sam Pack Ford has been my go to dealership for over a dozen years and I do appreciate their service. Thank you… More

by KristenSuzanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Romano , Annette Congrove, Paul Schroeder, Paul Sears

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Dec 14, 2022

Sam Pack's Five Star Ford Lewisville responded

KristenSuzanne, You are a valued Five Star Ford Lewisville customer and we appreciate that you took the time to review our service center. When our advisors and techs can offer their advice, we want to hear from you at 972-221-2900. We are here to help you stay informed and enjoy your Lincoln. Thank you, Kelly Blackwell, General Manager

Dec 14, 2022

KristenSuzanne responded

Thank you for your ongoing customer support during this holiday season..

December 10, 2022

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The service team does what they can to get things done in a reasonable time. Supply chain issues and back ordered parts makes it hard to get this done in a timely manner, but they make it work. More

by israelcarter.pro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Logan Batchelor

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Dec 11, 2022

Sam Pack's Five Star Ford Lewisville responded

Israelcarter.pro, We appreciate your understanding of the delay with certain parts needed for vehicle repairs. Thank you for recommending the Five Star Ford Lewisville service team. We do our best to help our customers in a timely manner. We look forward to hearing from you again at 972-221-2900. Sincerely, Kelly Blackwell, General Manager

November 25, 2022

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Employee Rating

Installed suspension parts and did a great job. Followed detailed instructions for a somewhat complicated adjustment process. More

by DEW4852
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 25, 2022

Sam Pack's Five Star Ford Lewisville responded

Thank you, DEW4852! We appreciate the opportunity to help with the care of your Ford in our service center. Let us know when we will see you again at Five Star Ford Lewisville at 972-221-2900. We look forward to your next visit. Take Care, Kelly Blackwell, General Manager

November 23, 2022

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Employee Rating

Zach is the best! He always keeps me informed and is honest about what he thinks is best for you and your car. 10/10 recommend! More

by tforbes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 25, 2022

Sam Pack's Five Star Ford Lewisville responded

Tforbes, On behalf of Zack and the Five Star Ford Lewisville service department, thank you for taking the time to share your review. Your endorsement is appreciated and we welcome questions between visits at 972-221-2900. We want to be your first call when you have maintenance or repair concerns. Thanks again, Kelly Blackwell, General Manager

November 23, 2022

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Only dealership in North Texas I will take my 2002 Ford Excursion. At 355,000 miles heading yo our goal of 500,000… great job! More

by Navytxag84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 23, 2022

Sam Pack's Five Star Ford Lewisville responded

You are appreciated at Five Star Ford Lewisville, Navytxag84! Our service team looks forward to making your goal of 500k! Zack will be ready to hear from you again at 972-221-2900. Safe travels and thanks for your loyalty to our dealership! Best Regards, Kelly Blackwell, General Manager

November 18, 2022

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Employee Rating

Let me say this. Every time I need service for our ford trucks I call Zack. He has always treated me and our company like we’re family. More

by Firecapt207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 19, 2022

Sam Pack's Five Star Ford Lewisville responded

Firecapt207, You are a valued Five Star Ford Lewisville customer and on behalf of Zack and our service team, thank you! We appreciated the opportunity to be your auto dealer and we welcome the chance to address your vehicle concerns at 972-221-2900. Thanks again for your loyalty. We look forward to working with you again. Best Regards, Kelly Blackwell, General Manager

November 17, 2022

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If you want honest advice and great service, ask for Zach at the service department. More

by GonzR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 17, 2022

Sam Pack's Five Star Ford Lewisville responded

GonzR, Our goal is to provide transparency and great advice to all of our Five Star Ford Lewisville customers. Thank you for recognizing Zack and don't hesitate to reach us with questions at 972-221-2900. We appreciate that you chose our service center. Safe travels, Kelly Blackwell, General Manager

November 06, 2022

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Employee Rating

I had a recall on my Escape, and the tech came to our home to do the repair. What a great idea! The tech was on time, and service was much quicker! Not having to wait at the dealership in a noisy wait More

by shayfarrell
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Annette Congrove

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Nov 07, 2022

Sam Pack's Five Star Ford Lewisville responded

Shayfarrell, We appreciate hearing you found our Five Star Ford Lewisville mobile service convenient. Reach us for future care needs at 972-221-2900. We hope to continue helping you keep your Ford running well. Thank you, Kelly Blackwell, General Manager

November 03, 2022

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Employee Rating

Years of the best service I could get from the Ford dealership in the DFW area. More

by orangeoppa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Nov 04, 2022

Sam Pack's Five Star Ford Lewisville responded

Orangeoppa, Thank you for continuing to choose Five Star Ford Lewisville for your vehicle needs. When you want automotive advice, reach us at 972-221-2900. Zack and our team will be ready to help. Safe travels, Kelly Blackwell, General Manager

November 03, 2022

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Employee Rating

They’re awesome especially Zach! !! Thank you 5 star Ford!! You are the best. Everyone is so nice & helpful. More

by Alysha Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Nov 04, 2022

Sam Pack's Five Star Ford Lewisville responded

Alysha, We want you comfortable in your Ford! Any time you have vehicle questions, reach Zack and our techs at 972-221-2900. Thank you for choosing Five Star Ford Lewisville. We look forward to seeing you again. Thank you, Kelly Blackwell, General Manager

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