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Zach Nixon
Zach Nixon at Sam Pack's Five Star Ford Lewisville

Zach Nixon | Page 16

Service Advisor

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

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316 Reviews
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316 Reviews

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316 Reviews of Zach Nixon

November 01, 2022

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Employee Rating

Zach is our go-to service manager. He takes great care, tries all options to be most cost effective. More

by NickV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Nov 02, 2022

Sam Pack's Five Star Ford Lewisville responded

NickV, We really appreciate you visiting the service center at Five Star Ford Lewisville. When Zack and our techs can answer your technical questions, call us at 972-221-2900. We want to help you feel comfortable in your Ford. Thank you for sharing, Kelly Blackwell, General Manager

October 26, 2022

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Employee Rating

Great job taking care of my 2007 Mountaineer. Five Star did a superb job rebuilding my front end and replacing other components that were at the end of their life. I can confidently take to the r More

by 1FunCarGuy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Print
Oct 26, 2022

Sam Pack's Five Star Ford Lewisville responded

1FunCarGuy, We are happy to hear you are ready to hit the roads in your Mountaineer! Whenever you need us to work on your vehicle, reach Zack and the Five Star Ford Lewisville service staff at 972-221-2900. Have fun! Thank you, Kelly Blackwell, General Manager

October 22, 2022

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Employee Rating

5 Star has been taking care of both my Fords for 10 years. They do a great job! More

by Tomjensen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Oct 23, 2022

Sam Pack's Five Star Ford Lewisville responded

Thank you, Tomjensen, for such loyalty to Five Star Ford Lewisville. We do our best to make servicing vehicles convenient. We appreciate you sharing your experience and Zack and our techs want to keep hearing from you at 972-221-2900. Please let us know how we can help you enjoy your ride. Take Care, Kelly Blackwell, General Manager

October 20, 2022

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Employee Rating

Excellent, proficient, prompt,,& Professional. I appreciate the shuttle service Very much. That takes some of the stress off of having to take a vehicle in for repair. Thank you very much I ap More

by Ajbran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Annette Congrove

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Oct 20, 2022

Sam Pack's Five Star Ford Lewisville responded

Ajbran, Thank you for choosing Five Star Ford Lewisville for your vehicle's care. We do our best to make service convenient for our valued customers. Between visits, feel free to call Annette or Zack at 972-221-2900. Sharing our advice is only a call away. Safe travels! Take Care, Kelly Blackwell, General Manager

Oct 20, 2022

Ajbran responded

Excellent ,proficient ,prompt and professional service. I appreciate the shuttle service very much. That takes some of the stress off of having to take a vehicle in for repairs. A great big thank you to the gentleman who worked on my vehicle and Zack for keeping me informed daily . thank you thank you . My van ran so smoothly coming home . Ah! the wonders of a great repair job. Alice Brannen

October 19, 2022

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Employee Rating

Friendly and helpful people always willing to go the extra mile and get things done in a timely manner. More

by dTabor
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jay Odom

Print
Oct 20, 2022

Sam Pack's Five Star Ford Lewisville responded

dTabor, We value the chance to help with your automotive needs at Five Star Ford Lewisville. Thank you for taking the time your rate your experience and please call on us again at 972-221-2900. Let us know how we can help you enjoy your drive time. Take Care, Kelly Blackwell, General Manager

October 18, 2022

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Employee Rating

Your staff is amazing I was coming over from Ford Autonation in Frisco very frustrated with their service and was welcomed and treated by your service staff in the best way possible. I will definite More

by arturo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Annette Congrove, Julie (amazing)

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Oct 19, 2022

Sam Pack's Five Star Ford Lewisville responded

Arturo, The Five Star Ford Lewisville service staff continues to be available for your maintenance and repair questions at 972-221-2900. Don't hesitate to call when you have concerns with your Ford. Thank you for recognizing Annette, Zack, and Julie. We appreciate the chance to work with you. Best Regards, Kelly Blackwell, General Manager

October 16, 2022

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Employee Rating

Great service advisor. Quick turn around. Friendly and fast. I will definitely use you again. More

by dougcrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Oct 17, 2022

Sam Pack's Five Star Ford Lewisville responded

Dougcrow, We are proud to serve your auto needs at Five Star Ford Lewisville. Between visits, Zack and techs welcome your questions at 972-221-2900. Knowing you are fully enjoying your car is our goal. Best Regards, Kelly Blackwell, General Manager

Oct 17, 2022

Sam Pack's Five Star Ford Lewisville responded

Dougcrow, We are proud to serve your auto needs at Five Star Ford Lewisville. Between visits, Zack and our techs welcome your questions at 972-221-2900. Knowing you are fully enjoying your car is our goal. Best Regards, Kelly Blackwell, General Manager

October 14, 2022

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Employee Rating

Five Star Ford In Lewisville has been the only place we shop for and service our vehicles for over 10 years. The number one reason is an excellent service guy Zach -the mustache guy- who knows how to take More

by Gino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Oct 14, 2022

Sam Pack's Five Star Ford Lewisville responded

Thank you, Gino! We appreciate knowing your Five Star Ford Lewisville service visit went well. Zack and our techs are available at 972-221-2900 any time you have vehicle care concerns. Don't hesitate to stop by or give us a call. Take Care, Kelly Blackwell, General Manager

October 14, 2022

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Employee Rating

Zach in service always takes good care of our vehicles. He also keeps us well informed of the services being completed as well as future service recommendations! More

by jenamayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Oct 14, 2022

Sam Pack's Five Star Ford Lewisville responded

Thank you, jenamayer, for recognizing Zack and the Five Star Ford Lewisville service department. Sharing our knowledge is a priority, so call us any time at 972-221-2900. We want your drive time to be comfortable. Best Regards, Kelly Blackwell, General Manager

October 13, 2022

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Employee Rating

Very easy to work with. Communication with Zach throughout the process was excellent in my view. More

by thibados
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Print
Oct 13, 2022

Sam Pack's Five Star Ford Lewisville responded

Thibados, Thank you for taking the time to endorse Zack and the Five Star Ford Lewisville service department. Between visits, we welcome your questions at 972-221-2900. Safe travels, Kelly Blackwell, General Manager

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