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Zach Nixon
Zach Nixon at Sam Pack's Five Star Ford Lewisville

Zach Nixon | Page 17

Service Advisor

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

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316 Reviews
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316 Reviews

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316 Reviews of Zach Nixon

October 12, 2022

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Employee Rating

service rep is great. always kept me in the loop as to the status of my car. and solved issues that arose. More

by billc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 13, 2022

Sam Pack's Five Star Ford Lewisville responded

Thanks, billc! We appreciate knowing your Five Star Ford Lewisville service visit went well. When you need Zack's and our techs' advice, give us a call at 972-221-2900. We hope to be your first call when you have vehicle care concerns. Take Care, Kelly Blackwell, General Manager

October 11, 2022

Dealership Rating
Employee Rating

Excellent customer service Would recommend this dealer for any service Whether new car buying or servicing used car More

by Abiddss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Oct 11, 2022

Sam Pack's Five Star Ford Lewisville responded

Abiddss, We appreciate hearing your Five Star Ford Lewisville service visit went well. Expect efficiency every time you stop by. When your Ford is in need of future maintenance, we hope we are your first call at 972-221-2900. Thank you for your endorsement, Kelly Blackwell, General Manager

October 08, 2022

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Employee Rating

Very organized and thing ran very smoothly. I was called each day on the status of my car. Really everyone was dressed so smart and looked very professional. Ty More

by u2sue1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Annette Congrove

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Oct 08, 2022

Sam Pack's Five Star Ford Lewisville responded

U2sue1, On behalf of Annette and Zack, thank you for trusting in the Five Star Ford Lewisville service department. We appreciate the chance to welcome you to our dealership and we look forward to scheduling your next appointment at 972-221-2900. Safe travels! Best Regards, Kelly Blackwell, General Manager

September 29, 2022

Dealership Rating
Employee Rating

Their pickup and delivery service is a game changer! Way to go, 5-Star Ford! More

by MsbobbiTX
Recommend Dealer
Yes

Other Employees Tagged: Ron Romano , Annette Congrove, Paul Schroeder, Paul Sears, Joe!

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Sep 29, 2022

Sam Pack's Five Star Ford Lewisville responded

MsbobbiTX, Thank you for recognizing so many of the Five Star Ford Lewisville service team. We are grateful for the opportunity to help with the care of your Ford. When you have questions, don't hesitate to call us at 972-221-2900. We look forward to serving you again. Take Care, Kelly Blackwell, General Manager

September 28, 2022

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Employee Rating

They were clear about the process, listened to all the issues I needed addressed, explained how it would be fixed and kept me in daily contact with updates on my car’s status. They fixed all the issues (a More

by Fifieldruth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Sep 29, 2022

Sam Pack's Five Star Ford Lewisville responded

Fifieldruth, We appreciate receiving these high marks for the Five Star Ford Lewisville service center. When Zack and our techs can address future care needs, let us know at 972-221-2900. Your driving safety and comfort are the goals. Thank you for sharing! Best Regards, Kelly Blackwell, General Manager

September 27, 2022

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Employee Rating

Zac was very friendly and efficient and Louis was friendly and a good driver..Over all a good experience. More

by Larry Marvin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Print
Sep 27, 2022

Sam Pack's Five Star Ford Lewisville responded

Thank you, Larry! On behalf of Zack and the Five Star Ford Lewisville service team, your high marks are appreciated. When we can be of future service, we look forward to your calls at 972-221-2900. Best Regards, Kelly Blackwell, General Manager

September 24, 2022

Dealership Rating
Employee Rating

So helpful , got back to me anytime I had a question. Kept me informed throughout entire time car was with them. Great to work with . Highly recommend this location. Thank you again More

by newhope5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Romano , Annette Congrove, Paul Schroeder, Paul Sears

Print
Sep 25, 2022

Sam Pack's Five Star Ford Lewisville responded

Newhope5, Communication is a priority with our Five Star Ford Lewisville customers. We hope to always be your first call when you have vehicle questions. Don't hesitate to reach our service team at 972-221-2900. We are here to help you enjoy your ride. Thank you, Kelly Blackwell, General Manager

September 23, 2022

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Employee Rating

The service agent was great in getting the work started, arranging for the shuttle and notifying me when my vehicle was ready. More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Sep 23, 2022

Sam Pack's Five Star Ford Lewisville responded

Thank you, Ray, for recognizing Zack and the Five Star Ford Lewisville service department. Between visits, let us know if you need our Ford advice at 972-221-2900. We want to be your only call when you have questions. Best Regards, Kelly Blackwell, General Manager

September 18, 2022

Dealership Rating
Employee Rating

Great 5 Star Service from everyone, keep up the good work. thanks again for everything. More

by louthomp50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Sep 18, 2022

Sam Pack's Five Star Ford Lewisville responded

Louthomp50, We appreciate your endorsement of the service center at Five Star Ford Lewisville. Thank you for recognizing Zack and please reach us again at 972-221-2900. We are here for you! Take Care, Kelly Blackwell, General Manager

September 16, 2022

Dealership Rating
Employee Rating

The service department has always been great with car and updating us when needed and letting us know about things we should consider on future service visits. More

by Big Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pete

Print
Sep 16, 2022

Sam Pack's Five Star Ford Lewisville responded

Thanks, Big Jim! We are grateful for your feedback and business at Five Star Ford Lewisville. Zack, Pete, and all of us want you safe and comfortable in your Ford. Reach out with questions any time at 972-221-2900. Best Regards, Kelly Blackwell, General Manager

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