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Zach Nixon
Zach Nixon at Sam Pack's Five Star Ford Lewisville

Zach Nixon | Page 18

Service Advisor

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

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316 Reviews
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316 Reviews

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316 Reviews of Zach Nixon

September 15, 2022

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Employee Rating

Service professionals are always helpful and determine effective solutions. Will definitely return for future service work! More

by chris76051
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Sep 16, 2022

Sam Pack's Five Star Ford Lewisville responded

Chris76051, It is great to receive your recommendation for Zack and the Five Star Ford Lewisville service department. We look forward to scheduling another appointment at 972-221-2900. Between visits, don't hesitate to call with questions. Thank you, Kelly Blackwell, General Manager

September 13, 2022

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Employee Rating

Annette in the service department helped me out, she got my vehicle looked at quickly and fixed in a timely manner. More

by Ac14renfro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Romano , Annette Congrove, Paul Sears

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Sep 15, 2022

Sam Pack's Five Star Ford Lewisville responded

Ac14renfro, We know time is of the essence when it comes to waiting on vehicle care. Thank you for recognizing Annette and the Five Star Ford Lewisville service team. We look forward to seeing you again. Reach out to 972-221-2900 for your next appointment. Best Regards, Kelly Blackwell, General Manager

September 06, 2022

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Employee Rating

Very professional and friendly staff. Excellent service from Zack, he kept me informed with the progress of my truck. More

by D_reamscape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Sep 07, 2022

Sam Pack's Five Star Ford Lewisville responded

D_reamscape, It's great to hear that Zack provided excellent help with the care of your Ford. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Five Star Ford Lewisville and please let us know when you need future service at 972-221-2900. Safe Travels, Kelly Blackwell, General Manager

September 05, 2022

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Employee Rating

Great service and customer care. Will definitely be back to you guys. Thank you very much More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Sep 06, 2022

Sam Pack's Five Star Ford Lewisville responded

Thank you, Pete, for this great review for Zack and Five Star Ford Lewisville. Keeping your Ford running well and you informed about its care is a priority. Reach our service team at 972-221-2900 any time you need advice. Take Care, Kelly Blackwell, General Manager

September 03, 2022

Dealership Rating
Employee Rating

Zach always takes great care of our vehicles while keeping us well informed of status More

by jenamayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Sep 04, 2022

Sam Pack's Five Star Ford Lewisville responded

Jenamayr, Thank you so much for taking the time to share your feedback. At Five Star Ford Lewisville, we work hard to make sure our guests have an exceptional experience. We will share your comments with Zack, and we look forward to hearing from you again at 972-221-2900. Take Care, Kelly Blackwell, General Manager

September 02, 2022

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Employee Rating

All the crew was amazing! Zach was great the whole way through, keeping me informed on everything! More

by Marthabernhardt1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Sep 03, 2022

Sam Pack's Five Star Ford Lewisville responded

Martha, Thank you so much for your kind words for Zack, and for taking the time to leave Five Star Ford Lewisville this wonderful feedback! When you have questions about your Ford, reach us at 972-221-2900. We are here to help you in any way we can. Take Care, Kelly Blackwell, General Manager

September 01, 2022

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Employee Rating

Excellent Service, This Ford Dealership is professional and Great to work with. I would go back to them to buy a new car in the future. More

by Judy Buchanan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Guerrero

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Sep 02, 2022

Sam Pack's Five Star Ford Lewisville responded

Thank you, Judy, for sharing your thoughts about your service experience with Zack, Danny, and Five Star Ford Lewisville. We appreciate your business and hope to hear from you again at 972-221-2900. We want to keep you knowledgeable about your Ford. Take Care, Kelly Blackwell, General Manager

September 01, 2022

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Employee Rating

They serviced my vehicle and an adequate about a time and there were no hiccups I ordered my new 2023 lariat from them as well and they were very helpful More

by AlexP77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Sep 01, 2022

Sam Pack's Five Star Ford Lewisville responded

Thank you so much for your excellent review, AlexP77! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience at Five Star Ford Lewisville to be a positive one. Please don't hesitate to reach out if you need anything else at 972-221-2900. Best Regards, Kelly Blackwell, General Manager

August 26, 2022

Dealership Rating
Employee Rating

My contact Zach Nixon did an excellent job making time to get my truck in for service and keeping me informed daily with updates More

by Joe LaMantia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Aug 26, 2022

Sam Pack's Five Star Ford Lewisville responded

Joe, Zack and the Five Star Ford Lewisville service team appreciate the opportunity to help you care for your vehicle. When we can be of future assistance, give us a call at 972-221-2900. In the meantime, enjoy your ride! Thank you, Kelly Blackwell, General Manager

August 24, 2022

Dealership Rating
Employee Rating

Oil change was effortless with vehicle and pickup service and if workout details in advance you may possibly use dealer vehicle. More

by Jkuhns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick and “Santa Claus”

Print
Aug 25, 2022

Sam Pack's Five Star Ford Lewisville responded

Jkuhns, Thank you for recommending the Five Star Ford Lewisville service center. We do our best to make vehicle care seamless. When you need Zack or our techs' advice, reach us at 972-221-2900. We are here to address all of your Ford questions. Take Care, Kelly Blackwell, General Manager

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