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Zach Nixon

Overview Reviews (316) Inventory (395)

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Zach Nixon

Zach Nixon | Page 19

Service Advisor

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

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316 Reviews

Overview Reviews (316) Inventory (395)

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316 Reviews

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316 Reviews of Zach Nixon

August 23, 2022

Dealership Rating

Employee Rating

My attendants were very professional and the environment friendly and conducive. I was pleased with my visit. friendly and conducive. I was pleased with my visit. More

by Glenn

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 24, 2022 -

Sam Pack's Five Star Ford Lewisville responded

Thank you for choosing Five Star Ford Lewisville, Glenn. Your feedback on Zack and rating mean a lot to all of us. We're glad we were able to help, and we hope to hear from you again at 972-221-2900. Best Regards, Kelly Blackwell, General Manager

August 22, 2022

Dealership Rating

Employee Rating

Excellent customer service! Had my vehicle ready when promised! Zach was great to work with, kept us up to date on what was happening and our timeline. Friendly staff, we will Had my vehicle ready when promised! Zach was great to work with, kept us up to date on what was happening and our timeline. Friendly staff, we will definitely bring our vehicle back to Sam Pack Ford of Lewisville again in the future! More

by zsmcd14

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 23, 2022 -

Sam Pack's Five Star Ford Lewisville responded

Thank you for choosing Five Star Ford Lewisville, zsmcd14! Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to hear from you again at 972-221-2900. Take Care, Kelly Blackwell, General Manager

August 19, 2022

Dealership Rating

Employee Rating

Service department was extremely knowledgeable. Amazing customer service! Also loved the complementary pick up and drop off of my vehicle at my office. Amazing customer service! Also loved the complementary pick up and drop off of my vehicle at my office. More

by bar4407

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ron Romano , Annette Congrove, Paul Schroeder, Paul Sears

Aug 19, 2022 -

Sam Pack's Five Star Ford Lewisville responded

Communication is key at Five Star Ford Lewisville, bar4407! When our service team can lend their advice, please call 972-221-2900. We hope to continue to be your first call. Thank you, Kelly Blackwell, General Manager

August 07, 2022

Dealership Rating

Employee Rating

Great service, great customer support, great communication, and best of all, GOOD PEOPLE!!!!!! They are my go to dealer. communication, and best of all, GOOD PEOPLE!!!!!! They are my go to dealer. More

by Deheffleynone

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 08, 2022 -

Sam Pack's Five Star Ford Lewisville responded

Thank you, Deheffleynone, for letting us know your Five Star Ford Lewisville service visit went well. When Zack or our techs can address your Ford's care, reach us at 972-221-2900. We want to answer all of your vehicle questions. Take Care, Kelly Blackwell, General Manager

August 05, 2022

Dealership Rating

Employee Rating

Zach was great to work with. He kept me updated throughout the time you had the car. Very helpful with the rebate too He kept me updated throughout the time you had the car. Very helpful with the rebate too More

by Ronjedihenry

Customer Service

Recommend Dealer

Yes

Aug 06, 2022 -

Sam Pack's Five Star Ford Lewisville responded

Thank you, Ronjedihenry, for rating your visit to the Five Star Ford Lewisville service center. When Zack or our techs can answer any vehicle question, please reach us at 972-221-2900. We are here for you! Best Regards, Kelly Blackwell, General Manager

July 31, 2022

Dealership Rating

Employee Rating

Zach, at Sam Pack 5 Star dealership, did an excellent job. He’s not only professional but also personable and friendly, keeping me informed of every step along the way. I am very appreciative of his con job. He’s not only professional but also personable and friendly, keeping me informed of every step along the way. I am very appreciative of his concern for good service to his customers. More

by jangrace

Recommend Dealer

Yes

Aug 01, 2022 -

Sam Pack's Five Star Ford Lewisville responded

Jangrace, Thank you for recognizing Zack and Five Star Ford Lewisville. Customer satisfaction is always the goal. Zack and our team want to make certain every visit is efficient. Please let us know when we can expect you again at 972-221-2900. Best Regards, Kelly Blackwell, General Manager

July 29, 2022

Dealership Rating

Employee Rating

Annette was awesome she got the job done. Thanks Annette for all your help girly Thanks Annette for all your help girly More

by Maria

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Annette Congrove

Jul 30, 2022 -

Sam Pack's Five Star Ford Lewisville responded

Thank you, Maria! On behalf of Annette, Zack, and the Five Star Ford Lewisville service team, your high marks are greatly appreciated. When you need future care for your Ford, we will look forward to hearing from you at 972-221-2900. Best Regards, Kelly Blackwell, General Manager

July 26, 2022

Dealership Rating

Employee Rating

Ready to serve and serving well! I was kept informed regarding the work and told of updates. I was kept informed regarding the work and told of updates. More

by sallyjosquibb

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jul 27, 2022 -

Sam Pack's Five Star Ford Lewisville responded

Sallyjosquibb, Communication is a critical aspect in helping our Five Star Ford Lewisville customer understand their vehicle repair. Between visits, we always welcome your questions at 972-221-2900. Zack and our techs continue to be available to address your concerns. Thank you for your review and business, Kelly Blackwell, General Manager

Jul 26, 2022 -

sallyjosquibb responded

Sam Pack's Five Star Ford Lewisville Jul 26, 2022 sallyjosquibb Ready to serve and serving well! I was kept informed regarding the work and told of updates.

July 25, 2022

Dealership Rating

Employee Rating

Great service and communication from Zach in the Service Department! Zach’s Manager is awesome too! I felt appreciated and well taken care of. Department! Zach’s Manager is awesome too! I felt appreciated and well taken care of. More

by jrhillski

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Paul Sears

Jul 26, 2022 -

Sam Pack's Five Star Ford Lewisville responded

Jrhillski, On behalf of Zack, Paul, and the entire Five Star Ford Lewisville service staff, thank you for the opportunity to help with your vehicle's care. Between visits, we welcome all of your automotive questions at 972-221-2900. Stay in touch and safe travels! Best Regards, Kelly Blackwell, General Manager

July 18, 2022

Dealership Rating

Employee Rating

This a wonderful dealership. When I need to purchase a new vehicle this is where I come When I need to purchase a new vehicle this is where I come More

by Amosgladys

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Logan Batchelor , Kyle Wasson

Jul 19, 2022 -

Sam Pack's Five Star Ford Lewisville responded

Amosgladys, Thank you for endorsing Five Star Ford Lewisville. We look forward to helping you with future auto needs. Let us know when and how we can assist you at 972-221-2900. We will look forward to seeing you. Best Regards, Kelly Blackwell, General Manager

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