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Zach Nixon
Zach Nixon at Sam Pack's Five Star Ford Lewisville

Zach Nixon | Page 21

Service Advisor

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

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316 Reviews
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316 Reviews

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316 Reviews of Zach Nixon

June 18, 2022

Dealership Rating
Employee Rating

Great customer service. They took care of all my truck issues quickly and correctly. Thank you Service Department!! More

by Dana_krop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Romano , Annette Congrove, Paul Schroeder, Paul Sears

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Jun 20, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello Dana_krop, It is great to hear that the Five Star Ford Lewisville service team delivered an efficient experience. Thank you for choosing our service center and don't hesitate to reach our advisors and techs at 972-221-2900. We welcome all of your automotive questions! Best Regards, Kelly Blackwell, General Manager

June 12, 2022

Dealership Rating
Employee Rating

Paul Shroeder and his crew are very professional! ! Great service every time Reliable and trustworthy. It’s the only place I trust!! More

by buddyyoung4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Romano , Annette Congrove, Paul Schroeder, Paul Sears

Print
Jun 12, 2022

Sam Pack's Five Star Ford Lewisville responded

Thank you, buddyyoung4, for choosing Five Star Ford Lewisville. Our service team continues to be available for your questions at 972-221-2900. When you need our advice, we are here for you. Best Regards, Kelly Blackwell, General Manager

June 11, 2022

Dealership Rating
Employee Rating

They treat u good, never any problems n I’m in n out fairly fast More

by lindaglass2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zack Perez , Patsy Dowdy

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Jun 12, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello lindaglass2003, Thank you for taking the time to rate your Five Star Ford Lewisville service visit. Customer satisfaction is very important at our dealership and we welcome the opportunity to answer future questions at 972-221-2900. We want to keep you knowledgeable about your Ford. Please stay in touch. Take Care, Kelly Blackwell, General Manager

June 09, 2022

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Employee Rating

I am writing fifteen words about how nice five star ford is, they're friendly, happy, nice, curteous, pleasant, and professional. More

by Adamrenfro100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Romano , Annette Congrove, Paul Schroeder, Paul Sears

Print
Jun 09, 2022

Adamrenfro100 responded

I like five star ford

June 07, 2022

Dealership Rating
Employee Rating

Five Star Lewisville, best dealership ship. Freat sales team. Amazing service team. I highly recommend them More

by Brenda.clark
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Ron Romano , Annette Congrove, Paul Schroeder, Paul Sears

Print
Jun 07, 2022

Sam Pack's Five Star Ford Lewisville responded

Thank you, Brenda! At Five Star Ford Lewisville, customer satisfaction is our #1 priority. We are glad to hear you found your service experience a good one. We appreciate your review and business and look forward to scheduling your next appointment at 972-221-2900. Best Regards, Kelly Blackwell, General Manager

May 27, 2022

Dealership Rating
Employee Rating

Zach was amazing to work with. Patient and thoughtful about my needs and concerns and made sure everything was fixed 100%. He communicated every afternoon with updates so I didn't More

by Suprageorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
May 27, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello Suprageorge, Thank you for recognizing Zack and his efforts to keep you informed about your Ford's care. Between visits, your questions are welcomed at 972-221-2900. We want to be your only call when it comes to caring for your Ford. Best Regards, Kelly Blackwell, General Manager

May 18, 2022

Dealership Rating
Employee Rating

Zach is very friendly and professional. He always keeps us informed of current and upcoming service needs and recommendations! More

by jenamayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
May 19, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello jenamayer, It is great to hear you found working with Zack and the Five Star Ford Lewisville staff efficient. Keeping you informed about caring for your Ford is important. Between visits, don't hesitate to contact us at 972-221-2900. Customer communication is the goal. Thank you, Kelly Blackwell, General Manager

May 16, 2022

Dealership Rating
Employee Rating

5 Star Service always takes excellent care of my vehicle. Definitely my first choice for my vehicle maintenance. More

by 1FunCarGuy
Customer Service
Friendliness
Recommend Dealer
Yes
Print
May 17, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello 1FunCarGuy, Thank you for recommending Zack and Five Star Ford Lewisville. Helping you maintain your Ford is a priority and we are grateful for the chance to help you. Our advisor and techs are here for you at 972-221-2900. Safe travels! Best Regards, Kelly Blackwell, General Manager

May 15, 2022

Dealership Rating
Employee Rating

Great service and attention from Zach. Don the shuttle driver was very nice also!! Excellent service experience!! More

by John.Lang1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
May 16, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello John, You are a valued customer at the Five Star Ford Lewisville service center. Zack and our techs welcome questions between visits at 972-221-2900. Helping you stay informed with the care of your Ford is important to us. Thank you for your business and review, Kelly Blackwell, General Manager

May 16, 2022

John.Lang1010 responded

Thank you for the Great service! I’ll be back for all my follow on service appointments.

May 15, 2022

Dealership Rating
Employee Rating

Zach was super fast and nice thanks for everything thanks for do my car so fast More

by Csrlosique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Romano , Annette Congrove, Paul Schroeder, Paul Sears

Print
May 15, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello Csrlosique, It is our pleasure to help with the care of your vehicle at Five Star Ford Lewisville. When our service staff can address maintenance or repair concerns, don't hesitate to call 972-221-2900. Thank you for the opportunity to service your Ford. Sincerely, Kelly Blackwell, General Manager

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