Zach Nixon
Zach Nixon at Sam Pack's Five Star Ford Lewisville

Zach Nixon | Page 22

Service Advisor

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

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316 Reviews
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316 Reviews

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316 Reviews of Zach Nixon

May 14, 2022

Dealership Rating
Employee Rating

I’m always extremely satisfied with the service and service advisor that I work with each time I bring my car in for routine service and any issues I may have with my car! That is why I only bring my c More

by Paulasacks
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 15, 2022

Sam Pack's Five Star Ford Lewisville responded

Thank you, Paulasacks! Your feedback and business are appreciated. Please continue to reach our service or sales team at 972-221-2900. The loyalty you have given to Five Star Ford Lewisville is valued. Thanks again, Kelly Blackwell, General Manager

May 13, 2022

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Employee Rating

The service team took pride in repairs to our Excursion. Awesome job! Currently at 350,000 miles we’re confident we will get to 500,000 miles. Greatly appreciate the detailing… looks awesome like it did whe More

by Navytxag84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 15, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello Navytxag84, The Five Star Ford Lewisville service team looks forward to getting you and your Excursion beyond the 500k goal. Between visits, reach Zack and our technicians at 972-221-2900. It will be great to see you at your next appointment. Thank you for being our loyal customer! Best Regards, Kelly Blackwell, General Manager

May 13, 2022

Navytxag84 responded

The service team took pride in repairs to our Excursion. Awesome job! Currently at 350,000 miles we’re confident we will get to 500,000 miles. Greatly appreciate the detailing… looks awesome like it did when we drove off the lot. Engine and transmission running smooth again! Thanks Zack and the great job to the service team!

May 12, 2022

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Employee Rating

If I need to take my car to a Ford Dealer for the service, , I would definitely pick this dealership. More

by Ben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 13, 2022

Sam Pack's Five Star Ford Lewisville responded

Thank you, Ben! We appreciate your business in the Five Star Ford Lewisville service center. We hope you continue to pick our dealership for your future vehicle care. Please continue to reach Zack and our technicians at 972-221-2900. Best Regards, Kelly Blackwell, General Manager

May 10, 2022

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Employee Rating

Overall service has been great with little downtime. Enjoy working with our advisor Zack Nixon. He’s always upfront and helps in planning forward with our services to help spread costs and upcoming vehi More

by Big Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Logan Batchelor

May 11, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello Big Jim, Thanks for recognizing both Michael and Zack. You are a valued customer at Five Star Ford Lewisville. Any time you need our Ford knowledge, reach us at 972-221-2900. We are here to help in any way we can. Best Regards, Kelly Blackwell, General Manager

May 06, 2022

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Employee Rating

Annette Congrove is an asset to Sam Pack. Annette’s service details and equipment knowledge are genuine and positive in details about the value added service the technicians bring in their More

by Akrysto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Annette Congrove

May 06, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello Akrysto, We agree! Annette is a huge asset at Five Star Ford Lewisville. Thank you for recognizing her and our service center. Whenever you need our Ford knowledge, please reach us at 972-221-2900. Safe travels, Kelly Blackwell, General Manager

April 29, 2022

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Employee Rating

Love the excellent customer service experience . Loved how service advisor keep me informed about my vehicle More

by hall2006@att.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Annette Congrove

Apr 29, 2022

Sam Pack's Five Star Ford Lewisville responded

Thank you, hall2006, for being a valued Five Star Ford Lewisville customer. Providing vehicle care information is important to share with you. Anytime you need our advice, reach us at 972-221-2900. We want you safe during your travels. Best Regards, Kelly Blackwell, General Manager

April 28, 2022

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Employee Rating

Zach Nixon is THE DUDE! Awesome service from Zach fort the past 8 years! Great team at the dealership! More

by see.phoxx
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Kameron Sneed , Tom Andrews

Apr 29, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello see.phoxx, It is great to hear you found working with Zack informative. Anytime you have vehicle concerns we want to hear from you at 972-221-2900. Keeping you knowledgeable about your Ford is the goal. Thank you, Kelly Blackwell, General Manager

April 27, 2022

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Employee Rating

Even though I didn’t buy the vehicle at your dealership you didn’t had any problem talking it in and fixing it, that means a lot to me. Thank you More

by r007rancho
Customer Service
Recommend Dealer
Yes
Apr 28, 2022

Sam Pack's Five Star Ford Lewisville responded

Thank you, r007rancho, for being a valued Five Star Ford Lewisville customer. Your satisfaction and understanding of your Ford's care is a priority. We appreciate your business and welcome additional questions at 972-221-2900. Best Regards, Kelly Blackwell, General Manager

April 27, 2022

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Employee Rating

We always take all of our vehicles to Five Star Ford in Lewisville when we need service or maintenance. We’ve been customers for many years and are always satisfied with the excellent customer service we More

by Hack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Schroeder

Apr 28, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello Hack, It is great to know your Five Star Ford Lewisville service went well. Always expect quality care and informative visits. When you need advice from Zack or Paul, don't hesitate to call 972-221-2900. We want you safe and comfortable in your Ford. Best Regards, Kelly Blackwell, General Manager

April 26, 2022

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Employee Rating

Very professional and friendly. Worth the extra distance. Did a great job. Will use again. More

by Txsavages
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 27, 2022

Sam Pack's Five Star Ford Lewisville responded

Thank you, Txsavages, for taking the time to acknowledge Zack and the Five Star Ford Lewisville service department. Customer care and quality services are a must at our dealership. Please let us know how we can help in the future at 972-221-2900. Best Regards, Kelly Blackwell, General Manager

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