Zach Nixon | Page 23

Very nice Hunter is a dealer there and he is the best I would highly recommend this place 5 star ford would highly recommend this place 5 star ford More

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Everything went great, everyone in the service department was helpful. Annette took care of getting the vehicle back to us as quickly as possible. was helpful. Annette took care of getting the vehicle back to us as quickly as possible. More

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Customer service was amazing! Jon in service and the customer service reps at the counter were excellent! Great experience Jon in service and the customer service reps at the counter were excellent! Great experience More

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I love this dealership. Always a pleasant experience and my service advisor Zach is awesome. Always a pleasant experience and my service advisor Zach is awesome. More

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Zach in service is very professional. He keeps us well informed of our vehicle’s repair status He keeps us well informed of our vehicle’s repair status More

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Kept me informed at all times. Satisfied with the work that was done and time it took. Satisfied with the work that was done and time it took. More

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I can only tell you what I know, that is on a scale of 1 to 10, (10 being excellent) (1 poor) Ron always earns a 20! He pays excellent attention, takes very good care of all of his customers (I know only fr to 10, (10 being excellent) (1 poor) Ron always earns a 20! He pays excellent attention, takes very good care of all of his customers (I know only from watching him while I wait my turn) and he always keeps me very informed on what's going on. He is top notch in my book, his level of customer service, dedication, compassion for his colleagues and his experience with Ford products are impeccable! Trust me, you just won't find a better individual/service writer in this industry. I would also be remiss if I didn't at least recognize a few of Ron's colleagues that have helped me in the past, those that have provided me the same excellent service. They are Zack, Annette, Allison whom answers the service Center phones and Patsy in new car sales for keeping track of my keys and the very nice young lady, the receptionist in New Car Sales, (I believe her name is Latisha) who took care of my paperwork and my keys. Each of them went out of their way to not only assist me, they did so with a smile and with pleasure. I just can't say enough good about this dealership and the few fantastic employees I've had the pleasure of working with. Every single person I've ever dealt with, even before Sam Pack’s Five Star Ford took over was, and is still fantastic! I would also like to say that 98% of the people I run into in the sales office (the department and showroom floor area) will and usually do just go out of their way to say hello! Thank you Ron and all your colleagues for everything you do! More

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Always very friendly and ready to help. We normally always go to Ron but everyone there has amazing customer service. We normally always go to Ron but everyone there has amazing customer service. More

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My service rep Zac Nixon is the best. Dealership always comes through when i need work done on mu truck Thanks Dealership always comes through when i need work done on mu truck Thanks More

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This place is great! I immediately know how the time at the dealership will go thanks to my service advisor. I’m given a time of completion and am updated throughout the I immediately know how the time at the dealership will go thanks to my service advisor. I’m given a time of completion and am updated throughout the process. More

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