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Zach Nixon
Zach Nixon at Sam Pack's Five Star Ford Lewisville

Zach Nixon | Page 25

Service Advisor

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

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316 Reviews
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316 Reviews

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316 Reviews of Zach Nixon

March 08, 2022

Dealership Rating
Employee Rating

Excellent service top to bottom. They always tack care of my needs. Zach was very helpful start to finish. More

by z3bomb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Logan Batchelor

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Mar 09, 2022

Sam Pack's Five Star Ford Lewisville responded

Thank you z3bomb for choosing Five Star Ford Lewisville for your auto needs. On behalf of both Zack in service and Michael in sales, we appreciate the opportunity to serve you. Don't hesitate to call us with future automotive concerns at 972-221-2900. We are here to help in any way we can. Best Regards, Kelly Blackwell, General Manager

Mar 09, 2022

z3bomb responded

Thank you Kelly

March 05, 2022

Dealership Rating
Employee Rating

SA Zack is good at keeping you informed of status. Work was completed in a timely manner. More

by casey.mcauliff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Mar 06, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello casey.mcauliff, It is great to receive your recognition for Zack and the Five Star Ford Lewisville service department. Any time you need our staff's expertise, don't hesitate to call us at 972-221-2900. Thank you for sharing your experience. We look forward to seeing you again. Best Regards, Kelly Blackwell, General Manager

March 04, 2022

Dealership Rating
Employee Rating

Service department always does a great job. Zack Nixon always does an excellent job taking care of us. More

by dalelyork
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Mar 04, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello dalelyork, Expect nothing less than an informative service visit at Five Star Ford Lewisville. Zack is very customer-focused. He and our service team welcome your calls between appointments at 972-221-2900. Don't hesitate to ask us your questions. Thank you, Kelly Blackwell, General Manager

March 02, 2022

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Employee Rating

We have 6 fords. We have owned 11 fords. We shop at sam pack and do most of the repairs on the vehicles at the dealership. Zach nixon is outstanding. Ray ramona is More

by wegendt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Mar 03, 2022

Sam Pack's Five Star Ford Lewisville responded

Thank you, wegendt1, for such loyalty to Five Star Ford Lewisville. Your recognition of our staff is greatly appreciated. Any time we can offer our advice, please don't hesitate to call 972-221-2900. We are here to help in any way we can. Take Care, Kelly Blackwell, General Manager

March 02, 2022

Dealership Rating
Employee Rating

My Ford Edge is getting older and needs a lot of service. I am taken care of every time I come in . More

by Jesus Saves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Mar 03, 2022

Sam Pack's Five Star Ford Lewisville responded

Thank you for rating your Five Star Ford Lewisville service visit. Zack and our technicians welcome your questions at 972-221-2900. We want to keep you safe and comfortable in your Ford. Best Regards, Kelly Blackwell, General Manager

February 26, 2022

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Employee Rating

Everyone was willing to help. And Everyone was all smilingly with the best attitudes could not ask for more than that More

by peteyork
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Romano , Annette Congrove, Paul Schroeder, Paul Sears, Pete york

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Feb 27, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello peteyork, Thank you for endorsing the Five Star Ford Lewisville service staff. Your driving safety and comfort are important to all of us at the dealership. When you have automotive concerns, we want to hear from you at 972-221-2900. You are a valued customer! Best Regards, Kelly Blackwell, General Manager

February 23, 2022

Dealership Rating
Employee Rating

Going to Sam Packs Five Star Ford in Lewisville was a great experience, super awesome! More

by Bazooka Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Romano , Annette Congrove, Paul Schroeder, Paul Sears

Print
Feb 23, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello Bazooka Joe, Thank you for choosing Five Star Ford Lewisville for the care of your vehicle. Our goal is to continue to earn your trust and business with transparency. Don't hesitate to reach our team between visits at 972-221-2900. Your driving safety and comfort are our priority. Best Regards, Kelly Blackwell, General Manager

Feb 23, 2022

Bazooka Joe responded

Cool

Feb 23, 2022

Bazooka Joe responded

Cool

Feb 23, 2022

Bazooka Joe responded

Cool

February 22, 2022

Dealership Rating
Employee Rating

Five Star Ford Lewisville did a great job they servicing our car and Zach kept us informed about the status of the car maintenance it was another great experience as always, they do a great job taking good More

by Fer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Feb 22, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello Fer, Customer communication is important. Thank you for endorsing Zack and the Five Star Ford Lewisville service department. Please let us know when we will see you and your vehicle again at 972-221-2900. Your loyalty is appreciated. Best Regards, Kelly Blackwell, General Manager

February 21, 2022

Dealership Rating
Employee Rating

Service was completed quicker than expected and getting in and out was smooth. Zach was great! More

by Matthewhs24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Feb 22, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello Matthewhs24, Your endorsement of Zack and the Five Star Ford Lewisville service department is greatly appreciated. Between visits, don't hesitate to call with automotive concerns at 972-221-2900. We want to answer all of your care questions. Thank you, Kelly Blackwell, General Manager

February 19, 2022

Dealership Rating
Employee Rating

Buying my car was a nice experience and all the people involved were great. Love working with Zach in service. Best service rep I’ve ever dealt with! More

by MarshaC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Feb 20, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello MarshaC, It is great to receive your high marks for Zack's efforts and the Five Star Ford Lewisville service department. Customer care continues, so when you have future automotive concerns we will be here for you. Call us any time at 972-221-2900. Thank you, Chuck Lee, Service Director

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