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Zach Nixon
Zach Nixon at Sam Pack's Five Star Ford Lewisville

Zach Nixon | Page 26

Service Advisor

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

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316 Reviews
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316 Reviews

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316 Reviews of Zach Nixon

February 17, 2022

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Employee Rating

Sam Pack’s Five Star Ford Lewisville rates 10 stars with me. Everyone there is friendly, helpful and cares about the customer. I drive by several other Ford dealerships to get there. In other words, I go th More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daryn Harkins

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Feb 17, 2022

Sam Pack's Five Star Ford Lewisville responded

Thank you, Deb, for taking the time to share your comments and high marks for Zack and the Five Star Ford Lewisville service team. We appreciate the extra distance you have to travel to service your Ford at our dealership. Between visits, don't hesitate to contact us at 972-221-2900 when you need our advice. Take Care, Kelly Blackwell, General Manager

February 17, 2022

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Employee Rating

The service is definitely a 5 star. I will never go anywhere else. If you want good service the will make getting your car repaired five star ford of Lewisville is the place to go. More

by peteyork
Recommend Dealer
Yes

Other Employees Tagged: Ron Romano , Annette Congrove, Paul Schroeder, Paul Sears, Pete york

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Feb 17, 2022

Sam Pack's Five Star Ford Lewisville responded

Thank you, peteyork, for your loyalty to the Five Star Ford Lewisville service department. Helping you maintain your Ford is a priority. Any time our advisors or techs can share their knowledge, please reach us at 972-221-2900. We appreciated helping you care for your Ford. Best Regards, Kelly Blackwell, General Manager

February 16, 2022

Dealership Rating
Employee Rating

This is a five star dealer. And five Star people. Zack has always found a way to fix this old thunderbird. More

by Hannibal195520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Feb 17, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello Hannibal195520, On behalf of Zack and the Five Star Ford Lewisville service team, thank you for your remarks and high rating. When you need care for your Ford in the future, reach our advisor and techs at 972-221-2900. We are here to help you stay knowledgeable about your Ford. Sincerely, Kelly Blackwell, General Manager

Feb 17, 2022

Sam Pack's Five Star Ford Lewisville responded

Thank you for your additional comments! We will make certain to share your kind words with Zack and the staff. We really appreciate you!

Feb 17, 2022

Hannibal195520 responded

My t bird was sold new by Sam Pack. I am the 2nd owner. Zack at Pack has handled my old car problems.

Feb 17, 2022

Hannibal195520 responded

I want Zack and the Pack to know that I can count on them to keep my old Bird on the road.

February 16, 2022

Dealership Rating
Employee Rating

Best experience I've ever had at a dealership. EVER. Tim was so polite and helpful and kept me updated the entire time. The service director also introduced himself to me. Nice fella. I just sold More

by awallace0087
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Romano , Annette Congrove, Paul Schroeder, Paul Sears

Print
Feb 17, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello awallace0087, Keeping our Five Star Ford Lewisville guests informed with their vehicle's care is a priority. Thank you for recognizing our service team and please continue to reach us at 972-221-2900. Let us know how we can help in the future. Best Regards, Kelly Blackwell, General Manager

February 11, 2022

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Employee Rating

Excellent service writer keeping me informed on the progress and time involved in completing repairs. More

by rj_collard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Feb 11, 2022

Sam Pack's Five Star Ford Lewisville responded

Thank you, rj_collard, for taking the time to rate your Five Star Ford Lewisville service advisor. Zack is great with customer communication and Ford services. Please stay in touch at 972-221-2900. We want to answer all of your vehicle questions. Best Regards, Kelly Blackwell, General Manager

February 10, 2022

Dealership Rating
Employee Rating

There is always someone their willing to help. I have a great customer service rep, Zach Nixon. More

by devaughndaria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Feb 11, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello devaughndaria! We are always available to help our valued Five Star Ford Lewisville customers. Never hesitate to reach Zack or me at 972-221-2900. Sharing our advice to keep your drive safe and comfortable is our goal. Thank you, Kelly Blackwell, General Manager

Feb 14, 2022

devaughndaria responded

Zack Nixon has been my rep for several years. I never hestitate to call him if I have a problem. He is my number one person. Great rep!! He is above 5 stars!

February 09, 2022

Dealership Rating
Employee Rating

Always courteous thorough and professional. They have been servicing this truck for 12 years. Runs and looks like new More

by Parej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Romano , Paul Schroeder

Print
Feb 10, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello Parj, It is important that our staff focuses on providing you exceptional service every time you visit Five Star Ford Lewisville. Thank you for recognizing our team and please stay in touch at 972-221-2900. We will look forward to serving you in the future. Best Regards, Kelly Blackwell, General Manager

February 09, 2022

Dealership Rating
Employee Rating

Zach at 5 Star ford Lewisville takes such good care of our vehicles. He keeps us informed about current and future service needs More

by jenamayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Feb 10, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello jenamayer, It is great to hear your service experience at Five Star Ford Lewisville went well. Expect nothing less every time you visit. Zack and our techs are available for future questions at 972-221-2900. We hope to help with all of your vehicle concerns. Thank you, Kelly Blackwell, General Manager

February 09, 2022

Dealership Rating
Employee Rating

Pleasant , helpful and informative. Did what they said they would do. I will return again. More

by Suzj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Feb 09, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello Suzj, The Five Star Ford Lewisville service team wants to hear from you at 972-221-2900 any time you need vehicle advice. We want to make certain you are knowledgeable about your Ford. Thank you for your review and business. Take Care, Kelly Blackwell, General Manager

February 08, 2022

Dealership Rating
Employee Rating

Quick clean and committed to meeting my needs.When I return to the area I will use them again. More

by jimilabonte27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Feb 09, 2022

Sam Pack's Five Star Ford Lewisville responded

Thank you, jimilabonte27, for taking the time to rate your Five Star Ford Lewisville service visit. We appreciate your high marks for Zack and we want to continue hearing from you at 972-221-2900. Don't hesitate to call with questions about your Ford. Best Regards, Kelly Blackwell, General Manager

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