Zach Orndorff

They always do what they say and when they say. Very courteous and helpful staff. Very courteous and helpful staff. More

by DAVID.L.JOBSON Verified Customer Verified Customer

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You can expect nothing but excellence every time you walk into this dealership for service, and this time was no exception! Even for a simple State Inspection work, the level of customer appreciation is bar into this dealership for service, and this time was no exception! Even for a simple State Inspection work, the level of customer appreciation is bar none, STILL the BEST was displayed by the Service Consultant (Ms. Shelley Bailey...and previously, Ms. Laurel,. as well as Mr. Zach O! :) More

by David O. Verified Customer Verified Customer

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Service was very friendly and kept in touch with me about what was needed as well as the cost of the required repairs. Completed repairs on time as promised and stayed in touch. 100% satified! what was needed as well as the cost of the required repairs. Completed repairs on time as promised and stayed in touch. 100% satified! More

by FRANK.SORGE Verified Customer Verified Customer

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I have been taking my Ford Escape to Front Royal Ford Service for many years now and quite honestly, I won't go anywhere else! All of the employees in the service department have always been friendly, pr Service for many years now and quite honestly, I won't go anywhere else! All of the employees in the service department have always been friendly, professional and most of all very honest with what is wrong with my car and not trying to sell me something I don't need. Kudos to them!! More

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2nd time I needed emergency service on a Saturday while visiting in area. Zack didn't hesitate to take my car in immediately. Issue solved in an hour and back on the road. Zack was very reassuring and pro visiting in area. Zack didn't hesitate to take my car in immediately. Issue solved in an hour and back on the road. Zack was very reassuring and professional. Love his smile! More

by schlnurs Verified Customer Verified Customer

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Great on the ball Zack always a great help with my truck. And orders. Best truck. And orders. Best More

by tinker6652 Verified Customer Verified Customer

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As usual, excellent service and unusually prompt this time. I was in and out in less than an hour. time. I was in and out in less than an hour. More

by covel648 Verified Customer Verified Customer

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All good, no problems. Thanks. All good, no problems. All good, no problems. All good, no problems. Thanks. All good, no problems. All good, no problems. All good, no problems. More

by RHAGA124 Verified Customer Verified Customer

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The service (Oil Change) and new tires was flawless and the staff very helpful. My issue is with a recall that Ford has had a fix since April - and to date i have not been able to have it repaired - or ev the staff very helpful. My issue is with a recall that Ford has had a fix since April - and to date i have not been able to have it repaired - or even a status beyond that part (Rear Axil Half Shaft and hub assembly) is on order. I have friends in other parts of the country that have the same truck and had the repair with in 8 weeks of Ford sending out information that the recall issue is available for repair. More

by lovelessaa Verified Customer Verified Customer

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Service department very polite, well organized, and good customer service. Everly taking well care of us and gone above and beyond our ask. customer service. Everly taking well care of us and gone above and beyond our ask. More

by Hartfordjosh Verified Customer Verified Customer

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