Zach Orndorff
Zach Orndorff at Front Royal Ford

Zach Orndorff

Service Writer

Front Royal Ford

9135 Winchester Rd.
Front Royal, VA 22630

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4.8
247 Reviews
4.8

247 Reviews

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247 Reviews of Zach Orndorff

July 09, 2025

Dealership Rating
Employee Rating

It was a great experience, I did not feel pressured, Brett took the time to make sure the vehicle was a good fit for me and my needs. The atmosphere was easy and relaxed. Everyone there was pleasant and More

by Tallen877
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Hussain, Brett Clawson , The New guy in Finance

June 28, 2025

Dealership Rating
Employee Rating

They were slow to respond, I needed to call them for any updates, and when I called I had to go through multiple people and a call back before getting an update. More

by jclarkeIV2003
Workmanship
Service Time
Service Communication
Recommend Dealer
No

June 27, 2025

Dealership Rating
Employee Rating

Treating was Good Morning how can we help you? After explaining what in need and the necessary paperwork the Service Advisor assisted in showing me how to change my display on my gauges. Hot cof More

by rdmitchelljr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 25, 2025

Dealership Rating
Employee Rating

I would recommend the service department. They are great and very knowledgeable and professional. Great service. More

by calanglais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 19, 2025

Dealership Rating
Employee Rating

Everyone I spoke to when making service appointment was very friendly. I wanted to verify part was in stock before dropping off my truck which they did without hesitation. Service was completed when promi More

by DWHITE_1127
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Shelly (I think) and one other

June 19, 2025

Dealership Rating
Employee Rating

$180 to update the software on a truck seems a little steep to me (so i didn't get it done), otherwise service was fine. More

by Tmarty4133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 16, 2025

Dealership Rating
Employee Rating

The PDL service was excellent and something I wish all dealers did when vehicles need servicing. Great price on tires for my Bronco too! More

by seantrad823
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

June 05, 2025

Dealership Rating
Employee Rating

Started off a bit shaky with the repair from the mechanic (Justin or Jason)?service staff and customer service was great. The complaint and 3 stats is towards the shortcut and HORRIBLE repair job on behalf o More

by su.moose17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Anders, Laurel O'Connor , Bryan Anders

May 17, 2025

Dealership Rating
Employee Rating

I have been using this dealer and it predicessor (Shenandoah Ford) since I moved to this area. Service has always been great. I also bought 2 cars from them. I am more than happy with them. More

by covel648
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 05, 2025

Dealership Rating
Employee Rating

Thanks and Great Job by all personnel at Front Royal Ford. Answered all of our questions... More

by william.bergmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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