Zach Orndorff | Page 2

Well I was told by salesman to bring my truck in for issues and I did the service department would not even look at it said only had two mechanics on duty , I drove 45 miles you would think they could a issues and I did the service department would not even look at it said only had two mechanics on duty , I drove 45 miles you would think they could at least had a mechanic take a quick evaluation now I have to make another trip and screw up another day More

by theroadrunner6 Verified Customer Verified Customer

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Love the pick up and drop off option. Makes life so much easier! It is the sole reason we use the dealership service center rather than our local privately owned mechanic. Makes life so much easier! It is the sole reason we use the dealership service center rather than our local privately owned mechanic. More

by PANDEL Verified Customer Verified Customer

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The staff are pleasant and easy to work with. They do not try and force service work on that you don’t need They do not try and force service work on that you don’t need More

by Upset Verified Customer Verified Customer

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Smart move sending out a mobile unit to do a 5 minute repair relating to a recall. The dealership did not have to tie up a bay for a small repair and saved me a trip. This was a Win-Win for both of us. repair relating to a recall. The dealership did not have to tie up a bay for a small repair and saved me a trip. This was a Win-Win for both of us. More

by boyd1026 Verified Customer Verified Customer

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Quick and great service again. Helped us get in and get the problem resolved quickly. Helped us get in and get the problem resolved quickly. More

by skylinemama Verified Customer Verified Customer

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awesome service dept they care about your vehicle everyone there treats you with respect wouldnt take my f150 any where else everyone there treats you with respect wouldnt take my f150 any where else More

by loribrown008 Verified Customer Verified Customer

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Dealership is customer friendly and easy to work but did not have the required parts to complete my scheduled maintenance. Would have been smart to verify parts before appointment so I wouldn't have to sche not have the required parts to complete my scheduled maintenance. Would have been smart to verify parts before appointment so I wouldn't have to schedule a second appointment. What was done though was done well and on time More

by armand.boyd Verified Customer Verified Customer

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Great service from the day I bought my F-150 through the first oil change this weekend. I would highly recommend anyone to come purchase and service their vehicles through Front Royal Ford. first oil change this weekend. I would highly recommend anyone to come purchase and service their vehicles through Front Royal Ford. More

by CHRIS M Verified Customer Verified Customer

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Your wait time is horrible I was told it would take 45 minutes and two hours later my car was done. minutes and two hours later my car was done. More

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This dealership is 40 minutes from my house. I wouldn't go anywhere else. The service has always been excellent. The staff is very friendly and helpful. I wouldn't go anywhere else. The service has always been excellent. The staff is very friendly and helpful. More

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