Zach Payne

Honest and polite, sold me a truck for listed price and gave me more for my trade in than Blue book gave me more for my trade in than Blue book More

Helpful 1

Report | Print

Extremely polite, honest, courteous. It was a pleasure to interact with everyone of the Shottenkirk team. It was a pleasure to interact with everyone of the Shottenkirk team. More

by jbweinga Verified Customer Verified Customer

Helpful 0

Report | Print

Shottenkirk Toyota Weatherford is a Sham. I bought a 2017 Ford Explorer on 12/08/2021 the Vehicle was advertised as $25,750.00 and once I looked into the documents further after they rushed me through financ Ford Explorer on 12/08/2021 the Vehicle was advertised as $25,750.00 and once I looked into the documents further after they rushed me through financing. I paid over $12k over the advertised price, they say it was for a reconditioning fee which I would love to know what they reconditioned because the car has a huge dent on the driverside rear to get that repaired is 1,500 out of my pocket. When I purchased the vehicle on 12/08/2021 I did have to have a co-signer and they live in another state but they said they had to wait for the "wet doc" to be signed before I could get my vehicle, which I didn't get until 12/14/2021. The only good part of this whole buying expereince was dealing with Zach Payne and the Sales Team. More

Helpful 0

Report | Print

They held my keys and wouldn’t give them back when I asked and after we did reach a deal they told me they would call me by Wednesday to put on a rear windshield wiper and no one has called me. Plus the asked and after we did reach a deal they told me they would call me by Wednesday to put on a rear windshield wiper and no one has called me. Plus they handed me the car with low air pressure and low gas. I expect better service More

by Becky.carr100 Verified Customer Verified Customer

Helpful 0

Report | Print

Great place to buy when shopping for a new vehicle ! Very happy with my experience ! happy with my experience ! More

Helpful 0

Report | Print

Bought a vehicle over 2 weeks ago. Was told by finance while it's being recorded that I would get a call about my equity refund once the new vehicle was funded. That has already happened. Old vehicle ha while it's being recorded that I would get a call about my equity refund once the new vehicle was funded. That has already happened. Old vehicle has been paid and closed. I've called 5 times in 3 days and just now spoke to some manager who decided that the "process" is that a check won't be cut until the title is received from the other finance company. It shouldn't be that hard to get something accomplished. It shouldn't be that hard to get a phone call back from someone. I had a good experience while I was sitting in the dealership. Everything afterwards has gone to crap. They could absolutely remedy the situation and are choosing not to. More

Helpful 2

Report | Print

Very professional and personable staff here. It was free of pressure and they really worked with me and got me into a car I wanted. of pressure and they really worked with me and got me into a car I wanted. More

Helpful 0

Report | Print

Drove a hour away to Weatherford for a "great deal" they were advertising on cars.com for a 2015 Z51 chevy corvette for $47,839 with 10.5k miles on it. When i test drove it , the check engine light comes were advertising on cars.com for a 2015 Z51 chevy corvette for $47,839 with 10.5k miles on it. When i test drove it , the check engine light comes on an it kills. They had another one same year with only 3k miles on it for $48,957. When purchasing it. The cars.com advertised price isn't actually correct price. They have powertrain warranty for $2,995 that you are REQUIRED to buy. Which last 6 months or 6,00 miles. Most powertrain warranties fall between $1,500- $3,000 and have around a 50k / 5 year life on them. Plus a fee of $1,495 for cleaning, maintenance ect. With TTL the grand total is now $57,229. Had to purchase vehicle with 1/4th tank of gas because there pump broke. Guess they couldn't see the gas right next to them... and after driving it a day realized it had a shuttering problem. Had to go through way too much dialogue for them to take the car back for repairs, even with the GREAT warranty they made me buy. Couldnt even receive a loner so i was forced to Uber over a hour twice to get my car back. They really deserve a 0 star More

Helpful 0

Report | Print

I had a great experience working with Zack and Dan! It was my son's first car. I would highly recommend them and the dealership! was my son's first car. I would highly recommend them and the dealership! More

Helpful 0

Report | Print