Zach Reed

Zach Reed has been my service rep for a few years now and he does a great job! He listens to what I say and he makes sure that the job is done correctly. And he does a great job of explaining everything to m he does a great job! He listens to what I say and he makes sure that the job is done correctly. And he does a great job of explaining everything to me! I am extremely happy with Zach and Brookfield Toyota. More

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I went into Napleton service bcuz my transmission was making a noise. Zach Reed, who is my usual service manager told me that I needed a new transmission. Bcuz of my extended warranty, I didn't have to p making a noise. Zach Reed, who is my usual service manager told me that I needed a new transmission. Bcuz of my extended warranty, I didn't have to pay anything. Zach handled everything with courtesy & professionalism. Surprisingly, the repair was handled expeditiously & now my vehicle drives like a new car. Zach really worked wonders.I do so appreciate him & the service techs at Napleton. More

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As usual, my scheduled service was handled with courtesy, professionalism & expediency. Napleton Toyota is a great resource for all of my vehicle concerns. professionalism & expediency. Napleton Toyota is a great resource for all of my vehicle concerns. More

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Basic maintenance and tire rotation, I was in and out in an hour. Kudos to Zach Schuett, Asst. Service Mgr. an hour. Kudos to Zach Schuett, Asst. Service Mgr. More

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Quick and easy oil change/maintenance check-up by Zach Reed and team at Napleton Toyota, Brookfield Reed and team at Napleton Toyota, Brookfield More

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Excellent service and Zach was very helpful. I will come Back to zach thank you I will come Back to zach thank you More

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Basic maintenance and tire rotation, I was in and out in an hour. Kudos to Zach Schuett, Asst. Service Mgr. an hour. Kudos to Zach Schuett, Asst. Service Mgr. More

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Zach Reed was an outstanding service representative. He kept me and was honest about repairs. He kept me and was honest about repairs. More

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My service advisor, Zach Reed, is the best. He is very knowledgeable about Toyota products and explains flawlessly the problems with the car. He answers all my questions with great detail and p He is very knowledgeable about Toyota products and explains flawlessly the problems with the car. He answers all my questions with great detail and patience. He goes above board to make his customers happy. A shout out to the hard working mechanics for a job well done. More

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Worked with Zach Reed for maintenance on my truck. Communication was good and vehicle was serviced and delivered in a timely manner. Communication was good and vehicle was serviced and delivered in a timely manner. More

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