I purchased my 2021 Venza around February of 2021.
I also purchased an extended warranty and decided to have all my service done by Brookfield Toyota. During the 2 years, they have maintained my car
I also purchased an extended warranty and decided to have all my service done by Brookfield Toyota. During the 2 years, they have maintained my car perfectly. The service was so good, last year i purchased and additional maintenance service contract. With Brookfield Toyota I have had 2 or 3 different service writers and all of them have treated me with respect and care. After every service, they have called me to ask how my service has gone.
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by wmduvall
Other Employees Tagged:
Bella Mulosamni
Feb 19, 2023 -
Toyota of Brookfield responded
Hello, thank you so much for sharing your recent experience with us, we work hard to provide each of our clients with the best automotive experience! We hope to see you again!
Everything was done correctly and quickly.
Zach Reed explained what was going to be done and how long it would take.
Zach Reed explained what was going to be done and how long it would take.
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by Maplv7
Service Price Transparency
Feb 19, 2023 -
Toyota of Brookfield responded
Hello, thank you for your kind review; we are happy to pass along your comments to Zach here at Toyota of Brookfield! We hope you continue to choose us for all your automotive needs! Take care!
My service tec was attentive and the dealership had good
follow up. Two Thumbs up
follow up. Two Thumbs up
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by Pkozik8
Service Price Transparency
Feb 12, 2023 -
Toyota of Brookfield responded
Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Zachary Reed worked with us in an absolutely fantastic
and most professional way. His patience with us when dealing with our insurance company was outstanding. He could have easily decided to put our si
and most professional way. His patience with us when dealing with our insurance company was outstanding. He could have easily decided to put our situation and our hopes for a quick turn around aside, but he worked with me to keep the heat turned up on our insurance company to get our vehicle repaired correctly and with 100% OEM parts vs inferior aftermarket parts. I personally thanked Zachary and want to be sure he knows how thankful I am for his dedication to do his job professionally! THANK YOU ZACHARY!!! We will be back!
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by danhein9123
Service Price Transparency
Feb 07, 2023 -
Toyota of Brookfield responded
Hi, we're glad to hear you found Zachary to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!
Zach was incredibly helpful in explaining my car
situation to me. Much appreciated. Good ethics and business overall.
situation to me. Much appreciated. Good ethics and business overall.
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by E M B
Jan 27, 2023 -
Toyota of Brookfield responded
Thank you so much for sharing your positive feedback! It's great to hear Zach was helpful and informative! Please don't hesitate to reach out if there's anything additional we can do for you. Safe travels!
Zach Reed takes the time to be transparent with
individuals. Genuine and respectful. You Matter!
individuals. Genuine and respectful. You Matter!
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by bpeele
Service Price Transparency
Jan 19, 2023 -
Toyota of Brookfield responded
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.
Great service at Napleton.
Zach was especially helpful during my recent visit.
I'll be back.
Zach was especially helpful during my recent visit.
I'll be back.
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by ronwreinert
Service Price Transparency
Dec 01, 2022 -
Toyota of Brookfield responded
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Take care!
I showed up unannounced with a battery issue and a check
engine dashboard warning light. Service Advisor Zachary Reed was most accommodating and helpful, everything you'd want from a service advisor. Zach e
engine dashboard warning light. Service Advisor Zachary Reed was most accommodating and helpful, everything you'd want from a service advisor. Zach explained what would be done to diagnose the problem, what the charges would be and get me on my way. Three cheers for a service department I can trust. Thanks, Zach!
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by jhenderson3
Service Price Transparency
Dec 01, 2022 -
Toyota of Brookfield responded
Thank you so much for your feedback! Zach and our team will be very happy to hear about your kind words and high star rating! Thank you so much for choosing Toyota of Brookfield as your first choice for service! Have a great day!
Alway pleasant people to work with,and prompt
professional service. I would recommend them to family or friends.
professional service. I would recommend them to family or friends.
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by Kris
Service Price Transparency
Dec 01, 2022 -
Toyota of Brookfield responded
Kris, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Everyone was very good.
Zach, in particular took excellent care of me. I would highly recommend him.
Zach, in particular took excellent care of me. I would highly recommend him.
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by Akonop
Nov 01, 2022 -
Toyota of Brookfield responded
Thank you for taking the time to let us know how we did! It's great to hear you enjoyed working with Zach. We appreciate your feedback and recommendation! Take care!
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