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Zach Zeune
Zach Zeune | Page 43
Service Consultant
Acura Columbus
4340 West Dublin Granville Road
Dublin, OH 43017
444 Reviews
Dealership Experience
14 yrs, 1 mo
444 Reviews
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444 Reviews of Zach Zeune
August 01, 2016
Too busy Zachary was great to work with! But, I had to wait a week to get my car in, and then I had to wait, as there were no loaner vehicles available. They d Zachary was great to work with! But, I had to wait a week to get my car in, and then I had to wait, as there were no loaner vehicles available. They did find the problem, but the part wasn't in stock. Still no loaner vehicles, so I had to make another visit the next day. Zach was very professional, and thanked me for my patience, but it wasn't my best experience. More
by mcgreevy28
Verified Customer
July 29, 2016
recall repaiir Everyone was helpful and courteous. The only negative was the dirty marks left on the floor mat on the driver's side. We hope we can get the stains o Everyone was helpful and courteous. The only negative was the dirty marks left on the floor mat on the driver's side. We hope we can get the stains out. More
by RBUZARD
July 23, 2016
Courteous and fast service My Acura was part of the Tamara airbag recall. from getting my rental car to towing the Acura in for the replacement airbag, my experience was excelle My Acura was part of the Tamara airbag recall. from getting my rental car to towing the Acura in for the replacement airbag, my experience was excellent. I didn't have long to wait at the dealership before my car was fixed! I am well satisfied. Thank you. More
by GMOWERY2
July 19, 2016
Standard A1 service Chris in the service department was extremely helpful in getting me changed in and taken care of. A+ for a quick in and out oil change. Chris in the service department was extremely helpful in getting me changed in and taken care of. A+ for a quick in and out oil change. More
by C.Prescott
Other Employees Tagged: Todd Skidmore , Chris Diglia
June 28, 2016
willingness to find the problem and fix it They worked to find some on going problems with my MDX and now everything is fixed! Plus I always get my oil changed there and I'm always happy with They worked to find some on going problems with my MDX and now everything is fixed! Plus I always get my oil changed there and I'm always happy with the service. More
by MISSY68LISTON
Other Employees Tagged: Larry Jones
June 21, 2016
No proper technician They didn't figure out or resolved the issues for my vehicle sound which was coming from engine and it was abnormal sounds which I haven't heard in pa They didn't figure out or resolved the issues for my vehicle sound which was coming from engine and it was abnormal sounds which I haven't heard in past. I have visited to dealership for three to resolve. Such a bad experience I ever had before. More
by SHYAMSUNDERB4
June 14, 2016
A positive experience From the beginning to end of my service for my 2008 TL was very helpful, cordial, thoughtful and responsive. I felt my needs were met and exceed my e From the beginning to end of my service for my 2008 TL was very helpful, cordial, thoughtful and responsive. I felt my needs were met and exceed my expectations of the care given to me and my TL. More
by OTTJULIE0
Other Employees Tagged: Jami Meredith, Ashley Glick
June 13, 2016
Great Service I was pleased with my recent visit for service at Acura Columbus. I was able to get in for an early appt. and out as soon as the work was done. Every I was pleased with my recent visit for service at Acura Columbus. I was able to get in for an early appt. and out as soon as the work was done. Everything was explained to me after by Mr. Zuene in detail, and I have had no issues since. Thank you ! More
by MMRAMZ
May 23, 2016
Went Out of Their Way To Ensure Great Customer Experience This is the 3rd time I have had my car serviced here since buying my 2015 Acura ILX. Each time, the staff have been kind and have not been pushy, whi This is the 3rd time I have had my car serviced here since buying my 2015 Acura ILX. Each time, the staff have been kind and have not been pushy, which I appreciate. I had a couple of concerns heading into the appointment after recently receiving a letter related to an airbag recall on my vehicle. Since my appointment was for a tire rotation and oil change, I wasn't sure what to expect in relation to how the dealership would handle the recall, particularly since there is currently a national backorder on the impacted parts. I voiced my concerns and was pleasantly surprised with how accommodating the dealership was at meeting my needs. The dealership went out of their way to develop a plan that both fit my needs and my work schedule. When it comes to customer service, these guys get it! More
by ILX77
Other Employees Tagged: John Connelly
May 06, 2016
Stellar service Zach was extremely friendly and helpful and worked with me to make sure I was extremely happy with my service appointment. Despite spending well over Zach was extremely friendly and helpful and worked with me to make sure I was extremely happy with my service appointment. Despite spending well over $1000 more than I had anticipated, I left feeing like this was one of the best car service appointments I've ever had. More
by Joel
