Jami Meredith

Excellent customer service and timely. My advisor, Jamie, was very communicative helpful. Especially given another Acura dealer in Cleveland caused the issue. Acura Columbus made it right! My advisor, Jamie, was very communicative helpful. Especially given another Acura dealer in Cleveland caused the issue. Acura Columbus made it right! More

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I was so surprised that there still is a business that treats you so kindly. From the gentleman that checked me in to the friendly staff. I told all my clients about Acura of Columbus and I even had peopl treats you so kindly. From the gentleman that checked me in to the friendly staff. I told all my clients about Acura of Columbus and I even had people with other cars ask if they could bring their cars there. I couldn’t be more happy and when I do need a new car this is the place I will go to. More

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I have been coming here for years for my 2013 Acura TL - always great service. The team is kind, responsive, and update me of what the issues are by order of urgency when I bring my car in. Whether I stay o always great service. The team is kind, responsive, and update me of what the issues are by order of urgency when I bring my car in. Whether I stay onsite or get a “Lyft” to where I need to be, their response time is timely and they keep me well-informed. I have been helped by Todd Skidmore, Jami Meredith, Zach Zuene, and Clayton Prescott - an amazingly wonderful team that goes the extra mile EVERY time and exude professionalism/care in all they do. A huge thank you to the service team on the floor and in the shop - I am grateful! I will keep coming back! More

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This is not my 1st Rodeo. Honda, BMW, Lexus dealers I've rated before. - The staff is super cool - Communication is clear and crisp - Modes of comm phone sms and email - T Honda, BMW, Lexus dealers I've rated before. - The staff is super cool - Communication is clear and crisp - Modes of comm phone sms and email - They always ask, explain and want approval, via phone , weblink etc - Once done, I personally have seen them work way faster than they promise it'll be ready The only concern: What I don't like is there parking lot is super scrammed I'd like a little space to move, drive and park I always have trouble in their tiny lot with new cars and no dedicated place for just service vehicles. More

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This service department is a well oiled machine! I am a newer Customer and so far I have been very happy with their professionalism and courtesy. I am a newer Customer and so far I have been very happy with their professionalism and courtesy. More

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Great service and very convenient. Staff was very courteous and knowledgeable regarding the services I was seeking Staff was very courteous and knowledgeable regarding the services I was seeking More

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Was the best experience I have ever had at a dealership . I had my car serviced 6/2/26 . They were very respectful to me from the get go . Ride share and even sent me videos of items they thought I should ta I had my car serviced 6/2/26 . They were very respectful to me from the get go . Ride share and even sent me videos of items they thought I should take a deeper look at . ASKED !! Before doing anything else to my car as well . I’ll definitely be back 👍 More

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Best service department. They were patient and listened. The repair went great and they made the process easy as possible They were patient and listened. The repair went great and they made the process easy as possible More

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Service dept. is top-notch. They took good care of my RDX for 14 years. It was time for a new vehicle and my salesperson, Tracy, went above and beyond, answering is top-notch. They took good care of my RDX for 14 years. It was time for a new vehicle and my salesperson, Tracy, went above and beyond, answering every question and making sure that I loved my ADX before letting me sign. Kudos to Jon and Ian as well, for doing much more than what was "required". More

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Always thorough, transparent and trustworthy. Customer service and satisfaction seem to be central to every experience. Customer service and satisfaction seem to be central to every experience. More

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