Zachary Macagnone | Page 8

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi MOTLEYT069, We appreciate your recommendation and kind words about Zachary and the rest of our team! It's wonderful to hear that his knowledge and ease of working with you made your experience enjoyable. If you have any more feedback to share or if you need any further assistance, please feel free to reach out. We're here to help! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi mickeyjack17, Thank you for sharing your feedback with us! Upon receiving your comments, we promptly shared them with our management team. We understand that our sales manager, Ed, has reached out to you to discuss your experience in greater detail. We acknowledge that your overall experience was pleasant, but we also recognize your concern regarding the amount you received for your trade-in vehicle. It's important to clarify that our trade-in appraisal process utilizes software that considers various factors such as the market value, overall condition, mileage, CARFAX vehicle history report, maintenance history, and more. The pricing is determined to be fair for both you and us, allowing us the opportunity to include the vehicle in our pre-owned inventory. Our management team is available to address any further concerns or questions you may have about your experience. Please feel free to reach out to us at your convenience, as we are here to assist you in any way we can! Thank you for your understanding, and we look forward to the possibility of serving you again in the future. Best Regards, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi missb12371, We're delighted to hear about your positive experience with Zack! It's great that he was kind, helpful, and not pushy, ensuring a comfortable and accommodating experience for you. We appreciate your kind words, and we're here to assist you with any future automotive needs! If you ever have more comments or need any help in the future, please don't hesitate to reach out! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi HWTSARNAS, We're delighted to hear that our team was pleasant to work with and that all the information provided was upfront! Your positive feedback about our clean and professional environment is greatly appreciated. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out! We're here to serve you! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hey eardley5, We're delighted to hear that Zach provided you with a professional and attentive experience during your vehicle purchase! Making the process stress-free is something we strive for, and it's wonderful to know that you had a pleasure working with Zach! If you ever have more questions or need assistance in the future, please feel free to reach out! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi n_eardley, Thank you for sharing your positive experience with Zack! We're delighted to hear that he was great and super helpful in meeting your needs! If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. Zack and our team will be here to assist you. Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hey CHIXRANCH, We appreciate your feedback and are thrilled to hear that Zach provided you with excellent service and helped you find the car you wanted. Our team is dedicated to meeting our customers' needs and making the process smooth. If you have any further questions or need assistance in the future, feel free to reach out. Enjoy your new car! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team