Zack Lindsay

Zach was very good attentive and provided exceptional customer service. He assured me he would follow up regarding delivery of the part. customer service. He assured me he would follow up regarding delivery of the part. More

by Solfelic Verified Customer Verified Customer

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I had a recall at this place, and they were incredibly helpful and quick to assist me. helpful and quick to assist me. More

by rdeltoro1223 Verified Customer Verified Customer

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I had some questions before I made the appt and Zack was able to answer those and get me set up right away. Handoff and pickup were a breeze. Thanks Zack! able to answer those and get me set up right away. Handoff and pickup were a breeze. Thanks Zack! More

by jhonig Verified Customer Verified Customer

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I’m extremely disappointed with my recent experience at Advantage Chrysler Dodge Jeep Ram. On 7/17/26, my vehicle was towed to the dealership because the service engine light had come on. After running Advantage Chrysler Dodge Jeep Ram. On 7/17/26, my vehicle was towed to the dealership because the service engine light had come on. After running diagnostic tests, I was told that the accelerator pedal should be replaced. Although the dealership was unable to duplicate the issue at that time, I trusted their recommendation and paid approximately $800 to have the accelerator pedal replaced. Unfortunately, just six weeks later, on 8/23/26, my vehicle experienced the exact same issue. I immediately brought it back to the dealership that had replaced the pedal, and this time the vehicle produced the same error code that it had previously. Naturally, I was frustrated and concerned, especially after spending $800 on a repair that clearly did not resolve the problem. I asked if I could be provided with a loaner vehicle while my car was being diagnosed and repaired. I was immediately told that a loaner was not available. Zach, who has normally taken care of me during my previous visits, referred me to his supervisor, Blake. Unfortunately, my interaction with Blake was extremely frustrating. From the beginning, I felt that he was argumentative rather than willing to listen and understand my concerns as a customer. I was simply trying to explain why I was upset and why I felt a loaner or rental vehicle was a reasonable request under the circumstances. The conversation became so frustrating that my father ultimately had to come to the dealership and attempt to speak with Blake as well, but we still were unable to reach a reasonable resolution that day. The following day, I was contacted by the dealership and informed that the repair would be covered under warranty and that I would be able to get a rental vehicle. While I appreciate that the issue was ultimately covered, I can’t help but feel that the situation could have been handled much differently from the beginning. I have done business with this dealership before and have never been treated this way. What was most disappointing was not necessarily the vehicle issue itself, but the way my concerns were handled when I was already dealing with the frustration of having the same problem return after paying $800 for a repair. As a supervisor/director, I feel Blake could have handled the situation with much more professionalism, patience, and understanding. Sometimes customers simply want to feel heard and respected, especially when they have already spent a significant amount of money trusting a dealership to properly diagnose and repair their vehicle. I hope management takes this feedback seriously. I have previously had positive experiences here, which makes this recent experience even more disappointing. Unfortunately, this is an experience I would not want to go through again. More

by Tazzie Shaw Verified Customer Verified Customer

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What a great experience and great people who actually care about their service customers who are distressed care about their service customers who are distressed More

by robbobsutton Verified Customer Verified Customer

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The service department was very helpful with my need. Thanks Zack for all your support to get my car fixed in good expectation time. Thanks Thanks Zack for all your support to get my car fixed in good expectation time. Thanks More

by fernandobrazil660 Verified Customer Verified Customer

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Zack is a great service advisor, he always gets my truck back on the road quickly back on the road quickly More

by ChrisP Verified Customer Verified Customer

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Brought my truck in for recall and that was done timely and I think they washed truck. When I got In to leave someone had left a plastic cup with some liquid still left over. FOUND S DIRTY HANT PRINTED O and I think they washed truck. When I got In to leave someone had left a plastic cup with some liquid still left over. FOUND S DIRTY HANT PRINTED ON PASSENGER SEAT NEXT TO CONDUL WHICH I CLEANED MYSELF. SOMEONE HAD ZERO RESPECT FOR MY TRUCK. I don’t understand why this would happen ! I’ll take truck somewhere else next time. More

by lennylevy1 Verified Customer Verified Customer

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Exceptional Service Department! I really enjoy working with this team so much that I have referred other Jeep owners to use them. I really enjoy working with this team so much that I have referred other Jeep owners to use them. More

by ALCARDE626 Verified Customer Verified Customer

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Your car washer needs to learn how to wash I have bugs on my windshield and front of my jeep my windshield and front of my jeep More

by roydkolb Verified Customer Verified Customer

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