Dana Renaux

Love the great service at Advantage CDJR- Dana, our service advisor is just plain awesome- she takes the time to explain what’s happening and is always there to make sure things go smoothly. service advisor is just plain awesome- she takes the time to explain what’s happening and is always there to make sure things go smoothly. More

by clj64 Verified Customer Verified Customer

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It is aways a pleasure when visiting Advantage CDJR! Everyone there is like family! I would highly recommend this dealership to everyone!!! Everyone there is like family! I would highly recommend this dealership to everyone!!! More

by CHARLIECROWN0 Verified Customer Verified Customer

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I’ve continued coming to this dealership because I’ve always appreciated the honesty, transparency, and care I received here. Unfortunately, my most recent visit left me feeling very differently. I br always appreciated the honesty, transparency, and care I received here. Unfortunately, my most recent visit left me feeling very differently. I brought my vehicle in to have an issue looked at and was charged a diagnostic fee that I was never informed about beforehand. I completely understand that diagnostic fees may be standard, but I believe customers should be told about the charge upfront so they can make an informed decision before any work is performed. What was even more frustrating was that after paying the diagnostic fee, I wasn’t provided with the actual diagnostic codes that came up. I was simply told what they believed the issue was. If I’m paying specifically for a diagnostic service, I would expect to receive the results of that diagnostic, including the codes. I’ve trusted this dealership for a long time because I felt they were honest and took care of their customers. This experience was disappointing because it didn’t reflect the transparency and communication that kept me coming back in the first place. I hope this was an isolated experience and that they improve how diagnostic charges and results are communicated to customers going forward. More

by alyssabowmar Verified Customer Verified Customer

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Service is the best thanks to Daina. She is the best because she has taken of my Jeeps for many years after other service men have taken care of us. My first Jeep had almost 4000 miles o She is the best because she has taken of my Jeeps for many years after other service men have taken care of us. My first Jeep had almost 4000 miles on a 400,000 miles on it and she has been taken care of the new one since 2018. Nothing but the best.. that should read 400,000 miles. Due to pull by motor..thid Jeep is the best, I be have ever own. Just haven 3000 miles with out any problems.. More

by RTJOR Verified Customer Verified Customer

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Only delt with the service department. they were a pleasure to work with. friendly people. Timely. Will return when I need assistance with my vehicle. they were a pleasure to work with. friendly people. Timely. Will return when I need assistance with my vehicle. More

by joej59 Verified Customer Verified Customer

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Parts ordered took 3 months to come in and was told I should call main place to expedite the order. Was told had no order. They canceled the parts order twice. Every time I ring it in I dont get it back should call main place to expedite the order. Was told had no order. They canceled the parts order twice. Every time I ring it in I dont get it back for like almost a week. They dont call you. We have had to do all the calling and talk with 3 people, put on hold with each one. Told would get call back and did not. Was told about closing time it was not read and they did not know when . She would call first thing in the morning. Never got call. We called later mid day. Picked up around 1 or 2. Back in ext day. However we were giving rental car for the weekend after going all week with no car. Hope to not have to visit there any time soon. People are nice when you actually get to talk to them. Dana is very caring but just has too much on her plate. Customer service suffers due to that. More

by mingobreeze13 Verified Customer Verified Customer

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Overall happy with the service they provided for my recall check up no complaints well done. recall check up no complaints well done. More

by anythingcomes2mind Verified Customer Verified Customer

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They are very knowledgeable and pleasant. They remember your name and speak you as a friend not just a customer. If there are sale offers or advantages they will hunt them down for you, witho They remember your name and speak you as a friend not just a customer. If there are sale offers or advantages they will hunt them down for you, without asking. More

by eileenfontaine2 Verified Customer Verified Customer

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Dana and the Service Team were great to deal with on my Service Call. Dana was very prompt in letting me know the part required for my SUV was delivered quicker than expected so I could schedule my repair Service Call. Dana was very prompt in letting me know the part required for my SUV was delivered quicker than expected so I could schedule my repair appointment much sooner. Very friendly staff! More

by a.be5 Verified Customer Verified Customer

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Dana always takes great care of me and my vehicle, clear communication while the work is being done. communication while the work is being done. More

by jmilliman45 Verified Customer Verified Customer

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