Zack Michaud | Page 17

A day with friends Zack is a friend of mine, but when I started working with the team, I felt like they were 'll friends. They worked to get me a deal, and truly helped. Zack is a friend of mine, but when I started working with the team, I felt like they were 'll friends. They worked to get me a deal, and truly helped. GO!! More

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Great experience I went to the dealership thinking I was wasting my time and theirs. After e-mailing back and forth for weeks I finally went to hear them out. I walk I went to the dealership thinking I was wasting my time and theirs. After e-mailing back and forth for weeks I finally went to hear them out. I walked in there wanting only 2 things a certain monthly payment and AWD. Other that that I could careless as long as they could get me a safe reliable car for my children and me. Just based on my credit alone I figured they wouldn't be able to do anything for me. After being in nursing school for two years I was stuck, how would I get to a new job without a reliable car to get me there? I went to Michaud Mitsubishi on a Tuesday and by Thursday I was picking up my new car! They truly worked hard to make this happen for me! I love my new outlander! They were never pushy, or aggressive and were true to their word. I had been to other dealerships that told me things but when it came down to finalizing the deal numbers were different. My car was spotless, and even had a FULL TANK of GAS! My last car I bought I picked up and had to go straight to the gas station so this was a big deal to me! I cannot thank Michaud Mitsubishi enough! Henry was seriously one of the nicest car salesmen I have ever met. They kept me updated regularly eons even on his day off! More

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My experience with Joe and the rest of his team was great! He was very friendly and courteous. He never tried to force me into a car I wasn't interested in just to sell like most dealers tried to do. H great! He was very friendly and courteous. He never tried to force me into a car I wasn't interested in just to sell like most dealers tried to do. He made sure to listen to what my interests and needs were in a car, and did his best to help me accomplish my goals. The owner of the company is also extremely friendly, and to have him go out of his way to make sure and personally say hello and thank you, shows a lot. Thank you also to Zack for working so hard on my loan! Great job! More

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I found Michaud Mitsubishi online via truecar.com. I was looking for a VW Jetta wagon slightly used. Right from the start, Terrin McCutcheon responded quickly and politely. I was just beginning my search. looking for a VW Jetta wagon slightly used. Right from the start, Terrin McCutcheon responded quickly and politely. I was just beginning my search. I have a credit issue with which they were not only understanding and not judgmental, but Brian Philo worked on my behalf to get me financed without a co-signor. It took me about a month to make a decision. Terrin, Zach Michaud and Brian politely persevered and made the transaction so seamless and easy I was astonished. They even helped me arrange my insurance and took care of all the RMV tasks. They found me cheaper insurance than I had on my own. This dealership is an hour or more from my home; and I would not only go there again, but have already recommended them to my friends I like the fact that they take very seriously the fact that they are a family-owned dealership who cares about their service and their service was amazing. I am 61 years old and have purchased many cars in my lifetime. These people ARE stand outs. Thanks Michaud Mitsubishi! More

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Purchasing a new vehicle can be stressful for anyone, especially when it is your first encounter with process. This was my case, as I was in the market for a relatively new used vehicle. I had limited in especially when it is your first encounter with process. This was my case, as I was in the market for a relatively new used vehicle. I had limited interested in purchasing a Mitsubushi, so I searched over ten other dealerships finding limited success. After seeing one of their commercials I decided to see what this "Feel Good Dealership" was all about. Beginning the moment I entered their dealership I was astonished with the kindness and generosity Michaud Mitsubushi bestowed on me. I visited several times, test driving multiple cars before deciding on a beautiful Mazda 6. The variety of inventory for new and used vehicles matched with great prices provides a vehicle for anyone. The salesmen were all extremely knowledgeable and easy to converse with. Kevin Michaud, the owner of the dealership, and Brian Philo, Finance Manager worked to ensure I had the lowest price on the vehicle, a great financing plan, and after careful review of all contracts did not try to include any unnecessary or unethical costs. If you are in the market for a new or used car, I think you would hard pressed to find a dealership with such low prices and unmatched customer service. More

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Shopping for a new car can be a difficult and stressful process. In order to find the right vehicle, you often have to do a great deal of research across a range of dealerships. In my experience alone, I t process. In order to find the right vehicle, you often have to do a great deal of research across a range of dealerships. In my experience alone, I traveled to ten different dealerships around the North Shore. I can confidently say that Michaud Mitsubishi vastly outshone these dealerships in everything from Price to Customer Service. From the time I first entered the dealership, to the time I drove away in my recently purchased Nissan Altima, I was treated as if I was their most important customer. The staff worked together to ensure that my car buying process was as smooth, and as painless as possible, as I cannot remember any point where I was waiting on an employee. Since my purchase, Michaud Mitsubishi has continued their unmatched customer service through multiple follow ups, ensuring that I had the best experience possible. If you are in the market for a new or used vehicle, I strongly suggest that you consider Michaud Mitsubishi. At the end of the day, they helped me to feel good about the decision I made in this very difficult process, truly living up their name as the “Feel Good Dealership.” More

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In search of a new car I have many choices living in the Greater Boston area. I have friends in the business and have dealt with other dealerships with purchases and leases for many members of my family. Greater Boston area. I have friends in the business and have dealt with other dealerships with purchases and leases for many members of my family. It's that word, family that made my choice easy, Michaud Mitsubishi was like visiting a family friend. From the moment my wife and I entered the showroom we felt like this was the place we wanted to purchase our next vehicle. When can you say that you are welcomed to a car dealership by the OWNER, not a salesperson. It was Kevin Michaud who welcomed us and our first impression was as if we've known him our entire life. As we discussed our needs we were introduced to Kevin's wife and we were told of the many charitable endeavors Michaud was involved in, very impressive. Solid family and firmly involved in the community. It was we were visiting the family run neighborhood store, definitely not a dealer here today and gone tomorrow. After his welcome and confidence that we made the right choice coming to Michaud, he introduced us to Ambrose Devaney, the director of Internet Sales and Leasing, again a great feeling and no pressure but full of information about what we were looking for and what Michaud had to offer. After our test drive Ambrose went over the financial details along with Brian Philo and we worked out an unbelievable deal that was worth the trip to Michaud. We finally met Zachary Michaud, Kevin's son who told us about Michaud's different marketing strategies and found him to be just like his mom and dad...personable and knowledgeable. We are new lessee of a 2014 Mitsubishi Outlander and couldn't have had a better car buying experience than what we received at Michaud. We will recommend Michaud Mitsubishi to our friends and FAMILY. More

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More car dealers should take a page from Michaud Mitsubishi. They are not only great people, but they work together as a team. Researching online, I found a couple used Mazdas I was interested in Mitsubishi. They are not only great people, but they work together as a team. Researching online, I found a couple used Mazdas I was interested in and sent a request for a test drive through their website. My initial contact was Al Berman, who asked me what time I would like to come by. When he couldn’t be there at my preferred time, he told me to come down anyway and somebody else could help. I don’t know too many salesman willing to do that. Arriving in the showroom I was immediately greeted by Zack Michaud, the owner’s son. He works in the IT department—he’s not even a salesman, but made sure to introduce me to David Laurie. Dave is great salesman … no pressure and even made the point of asking me what I was looking to accomplish the day of the test drive. Should you choose to buy and finance you’ll work with business manager Brian Philo. Brian is great at his job… got me a better interest rate than I thought possible and didn’t try to sell me anything I didn’t need. Buying a car is difficult to say the least… but this family owned dealership made it a pleasure. More

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I am a seasoned sales person who travels extensively for a medical device company. In my best interest, I have found it responsible to purchase a used car with miles under 50k due to the 30k+ miles I drive a medical device company. In my best interest, I have found it responsible to purchase a used car with miles under 50k due to the 30k+ miles I drive per year for work and I will keep it only for a couple of years. Because my office is my car, I require comfort, dependability, performance and style. This has led me to driving luxury vehicles over the past 20+ years. I explained all this to Zack Michaud, the consultant at Mitsubishi Motors that worked with me to deliver exactly what I was looking for: a 2011 Infiniti G25X. Because I live in a sales related industry, I appreciate someone that listens to what I want and does not try to deviate me from my objective. Zack was 'the man' and made my first time buying experience at his dealership very pleasant. In fact, every person that I met in the process of purchasing my car at Michaud Mitsubishi made me feel very comfortable and genuinely appreciated me for choosing them to satisfy my needs. This was weird for me, because the past few dealerships I have purchased cars from made me feel like I was doing them a favor for buying a car...shame on them, for making feel like nobody. Many of us review testimonials of 'who treats you well' when doing business, so I hope this short message resonates my true satisfaction for the purchase of my car. If any New Englander reading this knows me, call me and I would be happy to elaborate on me experience. I will be buying my next 'used car' from Mitsubishi Motors:) Paul Patella. More

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