Zack Rooks
Zack Rooks at Tony Serra Nissan

Zack Rooks | Page 15

Assistant Service Manager

Tony Serra Nissan

1724 Cherokee Ave SW
Cullman, AL 35055

Contact Me
4.5
217 Reviews

Dealership Experience

1 yr, 4 mos

Industry Experience

1 yr, 4 mos

Languages Spoken

English English

4.5

217 Reviews

Write a Review

217 Reviews of Zack Rooks

June 18, 2025

Dealership Rating
Employee Rating

We have had nothing but great experiences at Toney Serra. Everyone has been kind and helpful and we have had very short wait times! Highly Recommend More

by beckycobb7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgwell, Mona Hurst, Reece Weissend

June 18, 2025

Dealership Rating
Employee Rating

Terrible I have over this before. In Sept of last year and now this experience. More

by scarlet4852
Recommend Dealer
No

Other Employees Tagged: Zack Rooks

June 18, 2025

Dealership Rating
Employee Rating

The service department does a real good job. They fixed my truck while I waited. It took almost four hours. More

by jerrylindsey066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 13, 2025

Dealership Rating
Employee Rating

They were very helpful with my Rogue issue. Took the time to answer all my questions. More

by ritaatbeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgwell

June 13, 2025

Dealership Rating
Employee Rating

Had a 9 o'clock appointment for oil change and it took an hour and half. More

by partain46
Service Time
Service Communication
Recommend Dealer
Yes

June 12, 2025

Dealership Rating
Employee Rating

Typically easy to schedule an appointment. Everyone was friendly. They did run a little behind but I did not have to wait more than one hour. They kept me updated on the progress with my car. More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgwell, Mona Hurst, Reece Weissend

June 10, 2025

Dealership Rating
Employee Rating

I have been happy with services rendered this far, and hope for a positive experience each time I have to stop by. Thanks for everything. More

by LUCIANBLIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Shockley , Amanda Badgwell, Ashley Cox, Mona Hurst, Reece Weissend

June 08, 2025

Dealership Rating
Employee Rating

It I a very Nice place with lots of friendly people Plenty of coffee, water and popcorn free while waiting More

by tang669
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wyatt Andrews, Amber Shockley, Maxine Young , Amanda Badgwell, Nicole Cormier, Ashley Cox, Renee Moore

June 05, 2025

Dealership Rating
Employee Rating

I have always enjoyed dealing with the Cullman dealership. The facilities are nice and so are the people! More

by jgunter2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 05, 2025

Dealership Rating
Employee Rating

Very friendly staff. Worked quickly to get me in and out in a timely manner. More

by sheila_mefford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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