Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Zack Rooks

Overview Reviews (253) Inventory (153)

Contact Me

View All Employees

< View All Employees

Zack Rooks

Zack Rooks | Page 16

Assistant Service Manager

Tony Serra Nissan

1724 Cherokee Ave SW
Cullman, AL 35055

Contact Me

4.6

253 Reviews

Overview Reviews (253) Inventory (153)

Dealership Experience

1 yr, 6 mos

Industry Experience

1 yr, 6 mos

Languages Spoken

English

4.6

253 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Zack Rooks

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

253 Reviews of Zack Rooks

August 04, 2025

Dealership Rating

Employee Rating

They were quick and efficient. I was in and out and they were all super nice! I was in and out and they were all super nice! More

by kaylad2134dnc

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Amanda Badgwell, Reece Weissend

Report | Print

Aug 06, 2025 -

Tony Serra Nissan responded

Glad we could make your visit quick, efficient, and pleasant—kind of like a pit stop, but with better coffee. Thanks for choosing Tony Serra Nissan!

August 02, 2025

Dealership Rating

Employee Rating

Nice environment and cashier helped me with a big confusion I was having Friendly fast confusion I was having Friendly fast More

by cloverkat77

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Zack Rooks

Report | Print

Aug 04, 2025 -

Tony Serra Nissan responded

Thanks for the kind words! We’re glad our team—and that all-star cashier—cleared things up and kept things moving. At Tony Serra Nissan, friendly and fast is just how we operate.

August 01, 2025

Dealership Rating

Employee Rating

Zack in service was super. Friendly and very helpful. He made my service experience a pleasure. Please keep him. Friendly and very helpful. He made my service experience a pleasure. Please keep him. More

by rfoster2053

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Aug 04, 2025 -

Tony Serra Nissan responded

Thanks! Zack’s the kind of guy who makes “oil change” and “pleasant experience” belong in the same sentence—no easy feat. Don’t worry, we’re keeping him—probably with a tracking chip. Appreciate you choosing Tony Serra Nissan!

July 30, 2025

Dealership Rating

Employee Rating

Tony Serra is always welcoming and friendly, and they keep me informed about the progress of the maintenance on my car. keep me informed about the progress of the maintenance on my car. More

by jamieleebraswell

Verified Customer

Workmanship

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Wyatt Andrews, Amber Shockley, Maxine Young , Amanda Badgwell, Ashley Cox, Reece Weissend

Report | Print

Aug 01, 2025 -

Tony Serra Nissan responded

Thanks, Jamie! We believe car care should come with clear updates and zero guesswork—glad you felt that. Friendly service and solid communication are kind of our thing (along with, you know, fixing cars). Appreciate you choosing Tony Serra Nissan—we’ll keep the coffee warm and the updates honest.

July 29, 2025

Dealership Rating

Employee Rating

Swift, professional, friendly and thorough. I always leave the lot running smoothly. Always excellent service! I always leave the lot running smoothly. Always excellent service! More

by navarrojason585

Verified Customer

Recommend Dealer

Yes

Report | Print

Aug 01, 2025 -

Tony Serra Nissan responded

Thanks for the kind words! At Tony Serra Nissan, “swift, professional, friendly, and thorough” is exactly what we aim for—every visit. Glad to hear you and your vehicle leave the lot running smoothly every time. We’ll be ready with excellent service whenever you roll back in.

July 25, 2025

Dealership Rating

Employee Rating

The routine service was quick and easy. The inspection report was quickly provided through email. The inspection report was quickly provided through email. More

by mboatright900

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Zack Rooks

Report | Print

July 24, 2025

Dealership Rating

Employee Rating

The people were really nice , and communicated with me about everything that was going on. about everything that was going on. More

by lakelover252

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Amanda Badgwell, Mona Hurst, Reece Weissend

Report | Print

Jul 29, 2025 -

Tony Serra Nissan responded

That’s how it should be—clear communication and genuinely nice people every step of the way. Glad our team at Tony Serra Nissan in Cullman delivered exactly that.

July 24, 2025

Dealership Rating

Employee Rating

Great service! They got me right in and were pretty quick! I’ll be bringing my truck to them whenever I need service. Thanks They got me right in and were pretty quick! I’ll be bringing my truck to them whenever I need service. Thanks More

by Bevthetigerfan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Amanda Badgwell

Report | Print

July 22, 2025

Dealership Rating

Employee Rating

They got my car in quickly without an appointment. Contacted me to let me know what issues there was and promptly repaired my vehicle. Best ever Contacted me to let me know what issues there was and promptly repaired my vehicle. Best ever More

by Randy.tanner1960

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

July 21, 2025

Dealership Rating

Employee Rating

I’ve bought vehicles with Nissan for the last 10 years. They’re always friendly and help me get the deal that fits my budget. They’re always friendly and help me get the deal that fits my budget. More

by jeanetec_66

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jul 21, 2025 -

Tony Serra Nissan responded

That’s awesome—and 10 years is no small milestone! Thank you for trusting Tony Serra Nissan in Cullman time and time again. We’re proud to keep earning your business with friendly service and deals that actually make sense for your budget. Here’s to many more years (and miles) ahead!

Dealership Inventory (153 Vehicles)

2023 Land Rover Defender | used

$70,454

2023 Land Rover Defender

used

Carpathian Grey Premium Metallic exterior

Automatic

All-wheel Drive

$70,454

View Vehicle Details

View Details

2026 Nissan Kicks | new

$26,298

2026 Nissan Kicks

new

Scarlet Ember Tintcoat/Super Black exterior

CVT

Front-wheel Drive

$26,298

View Vehicle Details

View Details

2026 Nissan Rogue | new

$36,925

2026 Nissan Rogue

new

Obsidian Green exterior

CVT

Front-wheel Drive

$36,925

View Vehicle Details

View Details

2026 Nissan Pathfinder | new

$50,360

2026 Nissan Pathfinder

new

Everest White Pearl Tricoat exterior

Automatic

Four-wheel Drive

$50,360

View Vehicle Details

View Details

2020 Dodge Charger | used

$24,156

2020 Dodge Charger

used

Pitch Black Clearcoat exterior

Automatic

All-wheel Drive

$24,156

View Vehicle Details

View Details

2026 Nissan Kicks | new

$25,998

2026 Nissan Kicks

new

Super Black exterior

CVT

Front-wheel Drive

$25,998

View Vehicle Details

View Details

View All Inventory