Zack Rooks
Zack Rooks at Tony Serra Nissan

Zack Rooks | Page 16

Assistant Service Manager

Tony Serra Nissan

1724 Cherokee Ave SW
Cullman, AL 35055

Contact Me
4.5
217 Reviews

Dealership Experience

1 yr, 4 mos

Industry Experience

1 yr, 4 mos

Languages Spoken

English English

4.5

217 Reviews

Write a Review

217 Reviews of Zack Rooks

June 04, 2025

Dealership Rating
Employee Rating

Always a pleasure to have the people at Nissan Cullman service our Frontier. Reliable & honest. More

by dcb739
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 03, 2025

Dealership Rating
Employee Rating

Great help in finding the leak and very patient! Did a great job in keeping in touch and describing what had been done More

by glenaymeesmallwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgwell, Nicole Cormier, Renee Moore

June 02, 2025

Dealership Rating
Employee Rating

Had a great first service on our new Rogue. Were kept informed by texts on the progress of our first oil change and inspection. More

by Tammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 02, 2025

Dealership Rating
Employee Rating

Service was great and fast and efficient. They called immediately when it was done . Highly recommend More

by bjjohnson636
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wyatt Andrews, Amber Shockley, Maxine Young , Amanda Badgwell, Nicole Cormier, Ashley Cox, Renee Moore

May 30, 2025

Dealership Rating
Employee Rating

There are friendly staffmembers working in the service department. I love the small town vibe. More

by cancrutch10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Shockley , Amanda Badgwell, Ashley Cox

May 30, 2025

Dealership Rating
Employee Rating

This was the best service visit in over two years they found the problem and ordered parts I was very happy More

by ed_williamson41
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgwell, Nicole Cormier, Renee Moore

May 26, 2025

Dealership Rating
Employee Rating

Nice, honest and cared about my needs. Minimum wait, was in and out in a hurry More

by aw35077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgwell, Nicole Cormier, Renee Moore

May 19, 2025

Dealership Rating
Employee Rating

Its always a quick service. The staff is always helpful with any questions I have. More

by swarner0411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgwell, Nicole Cormier, Renee Moore

May 17, 2025

Dealership Rating
Employee Rating

They were fast, friendly courteous and informative. With a comfortable environment, not pushy. Thank you! More

by gbestbama
Recommend Dealer
Yes

Other Employees Tagged: Zack Rooks

May 16, 2025

Dealership Rating
Employee Rating

Service was fast and efficient. The waiting room and snacks were good. Always a good experience. More

by Betty Warren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgwell, Nicole Cormier, Renee Moore

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