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Zack Rooks
Zack Rooks at Tony Serra Nissan

Zack Rooks | Page 23

Assistant Service Manager

Tony Serra Nissan

1724 Cherokee Ave SW
Cullman, AL 35055

Contact Me
4.6
253 Reviews

Dealership Experience

1 yr, 6 mos

Industry Experience

1 yr, 6 mos

Languages Spoken

English English

4.6

253 Reviews

Write a Review

253 Reviews of Zack Rooks

April 09, 2025

Dealership Rating
Employee Rating

All work completed perfectly and in a timely manner. Everyone was extremely courteous. I will definitely be back. More

by CYNTHIAPAYNE63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgwell, Nicole Cormier, Renee Moore

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April 09, 2025

Dealership Rating
Employee Rating

People are kind and friendly. The sales people try to do and what the buyer wants. More

by rwalk75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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April 08, 2025

Dealership Rating
Employee Rating

I do not who Zack Rooks is so I just gave two stars that’s why More

by Barry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgwell, Nicole Cormier, Renee Moore

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April 08, 2025

Dealership Rating
Employee Rating

Very prompt and friendly. Seemed to be reasonably priced but still a lot for oil change. More

by brendaholmes
Service Time
Recommend Dealer
Yes
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April 06, 2025

Dealership Rating
Employee Rating

They do what they say they are going to do for the price quoted, and finish on time. More

by fzettelDNC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgwell, Nicole Cormier, Renee Moore

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April 05, 2025

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Employee Rating

I clearly state a positive opinion on the atmosphere and service. It was an excellent experience. More

by navarrojason585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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April 03, 2025

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Employee Rating

You suck scratch my rim on my truck and you were tow all when the parts came in to fix my a/c and it been almost a month YOU SUCK More

by Barry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Amanda Badgwell, Renee Moore

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April 03, 2025

Dealership Rating
Employee Rating

I received very fast service on this visit as well as good communication. Very satisfied. More

by Beatlefan90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wyatt Andrews, Amber Shockley, Maxine Young , Amanda Badgwell, Nicole Cormier, Ashley Cox, Renee Moore

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April 01, 2025

Dealership Rating
Employee Rating

Had oil change and now check engine light is on and motor revs up and down if in park. Wasn’t going it before More

by chasembales75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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March 27, 2025

Dealership Rating
Employee Rating

Excellent service as always. Very thorough and quick. Very highly satisfied and will continue to return. More

by navarrojason585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgwell

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