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Zack Rooks

Overview Reviews (313) Inventory (143)

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Zack Rooks

Zack Rooks | Page 29

Assistant Service Manager

Tony Serra Nissan

1724 Cherokee Ave SW
Cullman, AL 35055

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4.6

313 Reviews

Overview Reviews (313) Inventory (143)

Dealership Experience

1 yr, 9 mos

Industry Experience

1 yr, 9 mos

Languages Spoken

English

4.6

313 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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313 Reviews of Zack Rooks

April 09, 2025

Dealership Rating

Employee Rating

All work completed perfectly and in a timely manner. Everyone was extremely courteous. I will definitely be back. Everyone was extremely courteous. I will definitely be back. More

by CYNTHIAPAYNE63

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Amanda Badgwell, Nicole Cormier, Renee Moore

April 09, 2025

Dealership Rating

Employee Rating

People are kind and friendly. The sales people try to do and what the buyer wants. The sales people try to do and what the buyer wants. More

by rwalk75

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

April 08, 2025

Dealership Rating

Employee Rating

I do not who Zack Rooks is so I just gave two stars that’s why that’s why More

by Barry

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Amanda Badgwell, Nicole Cormier, Renee Moore

April 08, 2025

Dealership Rating

Employee Rating

Very prompt and friendly. Seemed to be reasonably priced but still a lot for oil change. Seemed to be reasonably priced but still a lot for oil change. More

by brendaholmes

Verified Customer

Service Time

Recommend Dealer

Yes

April 06, 2025

Dealership Rating

Employee Rating

They do what they say they are going to do for the price quoted, and finish on time. quoted, and finish on time. More

by fzettelDNC

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Amanda Badgwell, Nicole Cormier, Renee Moore

April 05, 2025

Dealership Rating

Employee Rating

I clearly state a positive opinion on the atmosphere and service. It was an excellent experience. service. It was an excellent experience. More

by navarrojason585

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

April 03, 2025

Dealership Rating

Employee Rating

You suck scratch my rim on my truck and you were tow all when the parts came in to fix my a/c and it been almost a month YOU SUCK when the parts came in to fix my a/c and it been almost a month YOU SUCK More

by Barry

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Amanda Badgwell, Renee Moore

April 03, 2025

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Employee Rating

I received very fast service on this visit as well as good communication. Very satisfied. good communication. Very satisfied. More

by Beatlefan90

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Wyatt Andrews, Amber Shockley, Maxine Young , Amanda Badgwell, Nicole Cormier, Ashley Cox, Renee Moore

April 01, 2025

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Employee Rating

Had oil change and now check engine light is on and motor revs up and down if in park. Wasn’t going it before revs up and down if in park. Wasn’t going it before More

by chasembales75

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

March 27, 2025

Dealership Rating

Employee Rating

Excellent service as always. Very thorough and quick. Very highly satisfied and will continue to return. Very thorough and quick. Very highly satisfied and will continue to return. More

by navarrojason585

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Amanda Badgwell

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