Zoe Needham

Holm Automotive Center Inc responded

Thank you, pamfaytopeka, for the 5-star review! We are so pleased to hear that you were happy with the service and the updates provided during your visit. We take great pride in our communication, and it is wonderful to know that Zoe Needham was professional and pleasant throughout the process. We will be sure to share your kind words with Zoe and the rest of our service team! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, Radiopeg, for the 5-star review and for your kind words! We are so glad to hear that you were pleased with the professional job our team did and that your car came back looking good and clean. We appreciate your feedback regarding loaner cars; while we understand how convenient they can be, we are happy to hear that our friendly and helpful staff, like Zoe Needham, made your visit a positive one. We look forward to seeing you again! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, LARRYFOLTZ, for taking the time to share your feedback and for the 5-star rating! We are pleased to hear that you were treated well and fairly and were very satisfied with the repair of your truck. We strive to ensure quality workmanship and trust in all our repairs. We also appreciate your constructive note regarding the rental car; we will certainly keep this in mind as we arrange loaners to ensure we are providing comfortable and convenient transportation for all our customers. Thank you for choosing Holm Automotive Center, and we appreciate you recognizing Zoe Needham! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, Larrywaack, for the fantastic 5-star review! We are absolutely thrilled to hear that you had such a pleasant experience and that Zoe Needham was one of the most helpful people you've had the pleasure of meeting. Her dedication to making the whole experience enjoyable is a perfect example of our commitment to Customer Care and our value of Concern for Others. We will be sure to share your compliments with Zoe! We appreciate your business. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the excellent review! We are so pleased to hear that we kept you up to date on the work, and that the service was done right. We also appreciate your kind words about our great employees and how clean your car was after the wash. Communication and quality are at the heart of our Excel and Customer Care core values. We will be sure to share your feedback with Zoe Needham. We appreciate your business! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for sharing your feedback. We are very pleased to hear that your positive experience with us has continued since you purchased your car in 2020. It's a testament to our team's commitment to building lasting relationships based on trust and quality service, which aligns with our mission statement. We are glad you chose our collision center for your repair needs and that you are satisfied with the work performed. We take great pride in our workmanship and our commitment to being trustworthy in every interaction. We will pass along your kind words to Miranda Sare, Haley Swanson, and Zoe Needham. We appreciate your continued business. Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for your outstanding five-star review! We're so pleased to hear about the excellent communication, prompt repair, and friendly service you experienced with us. Your feedback truly highlights our dedication to Customer Care and our mission to build meaningful relationships based on Trust. We pride ourselves on being quick and doing a thorough job, always focusing on your wants and needs. It's wonderful to know that Miranda Sare, Haley Swanson, and Zoe Needham contributed to such a positive visit. We appreciate your very high recommendation and look forward to welcoming you back to Holm Automotive Center! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your review! We're glad to hear you had no problems and that Haley kept you well-informed throughout your service. It's great to know you felt confident about what was going on and that we did a great job. We appreciate you saying you'll be back! Haley's excellent communication truly reflects our commitment to "Customer Care" and building "Trustworthy" relationships with our clients. We strive to be always quick and do a thorough job, and we are very willing to be concerned about your wants and needs. We look forward to seeing you again for your future service needs. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thanks for sharing your positive experience! We're thrilled to hear that Zoey was great to work with, and that you found her very polite, super accommodating, and excellent with communication. Her dedication to customer service truly makes a difference, and we're so glad she made your visit a pleasu re. We also appreciate Jamie Avers' involvement in your service. Sincerely, The Holm Automotive Team of Abilene