Zulimar Parra

This is the third car I have bought from this dealership. A great experience and I will only buy my cars there A great experience and I will only buy my cars there More

by JEFF@WRFLALAW.COM Verified Customer Verified Customer

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Kazi was great! We initially didn’t think a deal could get done but Kazi and the Lexus of Pembroke Pines team went above and beyond to make it happen. We initially didn’t think a deal could get done but Kazi and the Lexus of Pembroke Pines team went above and beyond to make it happen. More

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Quick, efficient experience, the staff did their job of showing the cars, facilitating the test drive, getting the financing etc. Although it did seem that Lorena would have rather been elsewhere than sel showing the cars, facilitating the test drive, getting the financing etc. Although it did seem that Lorena would have rather been elsewhere than selling us the car. They could have done a better job explaining the pencil sheet and the numbers with the trade-in clearly. I was surprised we weren’t offered refreshments while we were there for over 4 hours, which is strange considering it’s a Lexus dealership. The financing department didn’t transparently state that extended warranties could be purchased anytime before basic warranty expires, maybe so that we feel pressured to purchase it from their dealership; withholding this information seemed unethical. They also set the financing to start 45 days later (which increased the interest) but refused to clearly state this to me, instead one of their managers Moes claimed I was doing my calculations entirely wrong! Only when I challenged him repeatedly did he admit it. Okay to buy here but make sure you do your due diligence. More

by Hughyue Verified Customer Verified Customer

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Tony Marquez was a pleasure to work with, keeping me advised of the situation as it developed. He took time to return phone calls and was a great help. advised of the situation as it developed. He took time to return phone calls and was a great help. More

by Tom8931P Verified Customer Verified Customer

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Everyone so exceptionally kind and caring and explained everything in a clear manner. It was a little long but worth it! everything in a clear manner. It was a little long but worth it! More

by holly.bazelais59 Verified Customer Verified Customer

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Great service. Purchased 4 cars in past 5 years there. Would highly recommend. Ask for Kazi, great sales guy, accommodating and friendly. Purchased 4 cars in past 5 years there. Would highly recommend. Ask for Kazi, great sales guy, accommodating and friendly. More

by MBATTAGLIO Verified Customer Verified Customer

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Pleasure working with Raul, great salesperson who made himself available to answer all of my questions and find the exact vehicle I was looking for. Raul had great communication throughout the buying proc himself available to answer all of my questions and find the exact vehicle I was looking for. Raul had great communication throughout the buying process. The finance manager, Zulimar, was also great to work with, she made the last part of the car buying process very easy and seamless. If your looking for a Lexus, call Raul and if you buy make sure you ask for Zulimar. More

by MGORDON Verified Customer Verified Customer

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Excelente el servicio. La atención y profesionalismo de Alex Whitmon no es algo que se vea mucho últimamente. Los felicito La atención y profesionalismo de Alex Whitmon no es algo que se vea mucho últimamente. Los felicito More

by VICENTEDELIA Verified Customer Verified Customer

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Poor Service Took long time to fix. Too much waitting. Also, Super over priced. Replace key after-market for around $300, but here it's charged $980 + Tax. Too much waitting. Also, Super over priced. Replace key after-market for around $300, but here it's charged $980 + Tax. More

by Nickykim66 Verified Customer Verified Customer

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First time at this dealership to have my car service. Service was not as I expected. Service was not as I expected. More

by GLARA29 Verified Customer Verified Customer

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