ahmed khodir | Page 7

This is my 5th Ford that I have leased with Dana. This lease experience was definitely better than my last experience. I was able to get the truck I loved- XLT Explorer with the sport package. I was This lease experience was definitely better than my last experience. I was able to get the truck I loved- XLT Explorer with the sport package. I was sad to not be able to lease any in the ST line because of the recall. I went to Ford one day in July for hours to work some numbers and see what was available. A salesman named Chris was very patient (he isn’t working there any longer) and answered all my questions. I went back to Ford 2 weeks later and dealt with another salesman. John Daly in management worked hard to make a fair deal with me. I was happy that Ford bought my truck and I was happy with the deal presented. The man in the finance department was efficient and professional. The only real negative I had was after I completed all the paperwork I left Ford to bring my son to HS football practice. I returned approximately 60-90 mins later and the truck was not cleaned and detailed like it should have been. The salesman said it was. However, there were quite a few scratches that should have been compounded out (it was driven previously and had 1700 miles on it) and the exterior/interior should have been WAY better than it was presented. I requested it be redone and it was. In my opinion, the salesman should have checked over and had this truck perfect at the time of pick up. It absolutely was not. It is a $50,000 truck and it was upsetting that it didn’t look spotless when I returned to pick up. I understand it was close to 7:00 closing time, however, if it was checked before I went out to the car care part of the facility this wouldn’t have happen. Also, I think the new truck should have been driven up to the front of Ford like the other 3 Explorers/1 Edge were. More

by tburke32 Verified Customer Verified Customer

Report | Print

This is the 5th Ford I have leased. Better experience this time than other times. With the ST recall still going on I coundnt lease one of them, so I leased a XLT Ford Explorer with the Better experience this time than other times. With the ST recall still going on I coundnt lease one of them, so I leased a XLT Ford Explorer with the sport package. I am glad the one they had I loved! More

by tburke32 Verified Customer Verified Customer

Report | Print

The car was not properly prepped for pickup. It wasn't clean. There was still plastic left in several places inside and residue on the outer chrome. The windows had streaks so the salesman had s It wasn't clean. There was still plastic left in several places inside and residue on the outer chrome. The windows had streaks so the salesman had someone come and wipe them. Delivery was 4 days late and I had to call them for info. My 4th lease and the customer service is not the same. Disappointing. More

by Kam Verified Customer Verified Customer

Report | Print

Great place to buy a car/truck from plenty of cars to choose from Than You choose from Than You More

by whatsupchris Verified Customer Verified Customer

Report | Print

It was a pleasure working with our salesman from Dana Ford Staten Island. He was very helpful informative and patient. We will definitely recommend and will be a returning customer at Dana fore Staten Is Ford Staten Island. He was very helpful informative and patient. We will definitely recommend and will be a returning customer at Dana fore Staten Island. Thank you! More

by ODONNELL89K Verified Customer Verified Customer

Report | Print