derrick howard | Page 2

Only came back to this shop because I was promised a mega discount because of a major debacle last time I came in. This time they didn't even bother to call me when my car was ready (48 hours) and I STILL N discount because of a major debacle last time I came in. This time they didn't even bother to call me when my car was ready (48 hours) and I STILL NEVER GOT THE PROMISED CAR WASH, lol. Seriously. It's been promised to me every single time I come in and still haven't gotten one. But that's the least of my issues with. your service center. Not coming back... This time management texted my agent who was OFF THAT DAY to text me. Let the man have a day off!!! Just text me the my car was ready, skip the middleman! More

by marieking1727 Verified Customer Verified Customer

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Like working with Derrick. Appreciated the fast turn around and keeping me informed. Making them my dealership from now on. Appreciated the fast turn around and keeping me informed. Making them my dealership from now on. More

by PERFECTOLEON Verified Customer Verified Customer

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Derrick has always been my service advisor and he has always done a stellar job always done a stellar job More

by Sunny Verified Customer Verified Customer

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Wanted to take a moment to thank Derrick, my service provider. He went above and beyond for me and I truly appreciate that. Had great, friendly and quick service. Thanks Derrick H! provider. He went above and beyond for me and I truly appreciate that. Had great, friendly and quick service. Thanks Derrick H! More

by LISBETHRUIZ0904 Verified Customer Verified Customer

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I want to thank Derrick Howard with the service my RAV4 received today. As my wife went into the service today, I was aware of the needs the car needed. After having a phone conversation, Derrick explained received today. As my wife went into the service today, I was aware of the needs the car needed. After having a phone conversation, Derrick explained everything and made sense of it. Thanks for showing us the quick auto start we were unaware about ! More

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Toyota of tampa bay is trully exceptional, never had a problem whenever i bring my car to them, nicest people and advisor problem whenever i bring my car to them, nicest people and advisor More

by siegfreidcarlos Verified Customer Verified Customer

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The service was excellent, I have been going to this Dealership for many years. They have a wide selection of excellent coffee. Dealership for many years. They have a wide selection of excellent coffee. More

by OUTFISHING21 Verified Customer Verified Customer

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Paid $400 to fix my door handle and for it to not be fixed, but I didn't purchase a small cover next to the handle. They tried to fix it when I came backbut still came off. They said i must have open my fixed, but I didn't purchase a small cover next to the handle. They tried to fix it when I came backbut still came off. They said i must have open my door wrong for it to come off again and because I didn't buy the smash cover next to the handle. Would have to pay $250 for a small cover and the labor again. Never coming back More

by PHONG61LE Verified Customer Verified Customer

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I don't know about others' experience, but my service experience has always been excellent. Derrick Howard is polite, cordial, and goes out of his way to make sure I get what I need at a fair price. experience has always been excellent. Derrick Howard is polite, cordial, and goes out of his way to make sure I get what I need at a fair price. More

by JEAN.HARMON1717 Verified Customer Verified Customer

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Service was good as expected. Love the free oil change. Service reps need further customer service training. Their smiles and polite conversation seem very shallow. Definitely not Love the free oil change. Service reps need further customer service training. Their smiles and polite conversation seem very shallow. Definitely not from the heart. And Im tired of the upselling and offers to change my car. More

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