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Overview Reviews (132) Inventory (296)

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group1auto group1auto | Page 2

Subaru El Paso

1414 Airway Blvd
El Paso, TX 79925

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4.7

132 Reviews

Overview Reviews (132) Inventory (296)

4.7

132 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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132 Reviews of group1auto group1auto

June 07, 2026

Dealership Rating

Employee Rating

I value and appreciate the professionalism of the Subaru team! I will continue taking my Outback to the dealership. team! I will continue taking my Outback to the dealership. More

by Martha Isabel Aguayo

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Saloum Bouchaaya

Jun 08, 2026 -

Subaru El Paso responded

Hi Martha, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

May 31, 2026

Dealership Rating

Employee Rating

He was very knowledgeable and was able to reason with us when purchasing a vehicle. when purchasing a vehicle. More

by gamboa23

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Jun 02, 2026 -

Subaru El Paso responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 23, 2026

Dealership Rating

Employee Rating

I had never been to Subaru dealership. I experienced the greatest service the manager and the finance manger were excellent.The salesman was very helpful too. I experienced the greatest service the manager and the finance manger were excellent.The salesman was very helpful too. More

by Olga.zapien

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

May 24, 2026 -

Subaru El Paso responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Subaru El Paso. Please don't hesitate to reach out if there's anything additional we can do for you.

May 18, 2026

Dealership Rating

Employee Rating

Joy was Awesome, took care of my vehicle problems and, got me in a loaner, great service. got me in a loaner, great service. More

by DRiosX915

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joy, Eric ,Gilbert

May 22, 2026 -

Subaru El Paso responded

Hello, we're happy to hear you had such a positive experience with Joy! Please don't hesitate to reach out if there's anything additional we can do for you.

May 10, 2026

Dealership Rating

Employee Rating

Jorge Estrada and all service staff encountered went above and beyond. Courteous and customer centered. Yet another great experience at El Paso Subaru. above and beyond. Courteous and customer centered. Yet another great experience at El Paso Subaru. More

by mac

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jorge Estrada

May 15, 2026 -

Subaru El Paso responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Subaru El Paso. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 29, 2026

Dealership Rating

Employee Rating

Personnel are friendly and knowledgeable. Area is clean and welcoming. Love going there to get my car worked on Area is clean and welcoming. Love going there to get my car worked on More

by ar.caton15

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joy

May 14, 2026 -

Subaru El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 28, 2026

Dealership Rating

Employee Rating

The Service Manager, Lisa really cares about customer satisfaction. She will go the extra mile. A rare find in El paso, Tx satisfaction. She will go the extra mile. A rare find in El paso, Tx More

by TMS

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: LISA

May 15, 2026 -

Subaru El Paso responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

April 26, 2026

Dealership Rating

Employee Rating

So good with the service，and it was super fast, happy man with a good car with a good car More

by qishengwang216

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Vincente Hernandez, Christopher Marquez, Paul Lucero, Paco Ramirez, Kris Foster, Jesse Vasquez

Apr 27, 2026 -

Subaru El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 22, 2026

Dealership Rating

Employee Rating

The device was exceptional super fast we were super happy with the service and speed. with the service and speed. More

by infantejosue76

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Vincente Hernandez, Christopher Marquez, Paul Lucero, Paco Ramirez, Kris Foster, Jesse Vasquez

Apr 26, 2026 -

Subaru El Paso responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 25, 2026

Dealership Rating

Employee Rating

There was a few hiccups in service, all of which seemed ro be tech related, but most were fixed at the time of my visit. Afterward there was an issue with a special applied in my booking but, it was fixed ro be tech related, but most were fixed at the time of my visit. Afterward there was an issue with a special applied in my booking but, it was fixed easily with a phone call. A great showing of any service is how how they handle the mistakes made and this location did so beautifully. More

by Liveon

Recommend Dealer

Yes

Mar 28, 2026 -

Subaru El Paso responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

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