jeffrey moien
jeffrey moien at Southern Hyundai Newport News

jeffrey moien

Service Advisor

Southern Hyundai Newport News

12872 Jefferson Avenue
Newport News, VA 23608

Contact Me
4.7
859 Reviews

Dealership Experience

5 yrs, 9 mos

Languages Spoken

English English

4.7

859 Reviews

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859 Reviews of jeffrey moien

February 17, 2026

Dealership Rating
Employee Rating

Absolutely love the experience that I had. I was told that they were down people; I fully expected to be there for hours but I was out in an hour. More

by SHEPHERDEBONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Fowler

February 17, 2026

Dealership Rating
Employee Rating

I work 9-5 M-F and they fit me in at the last minute on a Saturday and did my inspection and also fixed a recall. I am very pleased and gave five stars for service. More

by michellewesby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Bradford

February 14, 2026

Dealership Rating
Employee Rating

After alignment, it still pulls to the right. We did not get a clear answer as to whether or not replacing the opposing tire would void existing service or warranty agreements. We were previously More

by HARPEREM201
Recommend Dealer
No

Other Employees Tagged: jeffrey moien

February 12, 2026

Dealership Rating
Employee Rating

Dealer contacted me for recall service. I asked for rear end oil change too. This was agree to via email and again at service counter. Also asked for maintenance reminders in car to be clea More

by dstill8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Derrick Phillips

Feb 12, 2026

Southern Hyundai Newport News responded

Thank you for bringing this to our attention. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

Feb 12, 2026

dstill8 responded

It is dstill8@cox.net

February 11, 2026

Dealership Rating
Employee Rating

The dealership is nice, cleaning and welcoming. The staff are very nice. Snacks, tv and coffee More

by ARETHIA
Recommend Dealer
Yes

Other Employees Tagged: jeffrey moien

Feb 11, 2026

Southern Hyundai Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 10, 2026

Dealership Rating
Employee Rating

Excellent interactions with my service advisor. Always goes above and beyond. Excellent service and great experience all around. More

by MARIEMOIEN
Recommend Dealer
Yes

Other Employees Tagged: jeffrey moien

Feb 11, 2026

Southern Hyundai Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 10, 2026

Dealership Rating
Employee Rating

I don't want to write a review but since you're making me. Everything was good. More

by regyud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 11, 2026

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 10, 2026

Dealership Rating
Employee Rating

I couldn't believe Jeffrey Moien held the shop down by himself! Excellent work, very professional.. More

by absteel23
Recommend Dealer
Yes

Other Employees Tagged: jeffrey moien

Feb 11, 2026

Southern Hyundai Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 08, 2026

Dealership Rating
Employee Rating

Everyone was professional and they fixed the problem quickly. I'm very satisfied with the service I received. More

by WILD.HORSE1567
Recommend Dealer
Yes

Other Employees Tagged: jeffrey moien

February 08, 2026

Dealership Rating
Employee Rating

They were quick and efficient. Finished in good time and were polite. Customer service is great. More

by SKSFEDERICO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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