luis morales | Page 2

Luis morales wonderful salesman explained everything very nicely with a smile. I am very happy with the car I leased I highly recommend penn Toyota and please ask for Luis nicely with a smile. I am very happy with the car I leased I highly recommend penn Toyota and please ask for Luis More

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The actual buying experience went fine. Great even. However I have had issues with the car since day 1. This dealer has done nothing to fix it. The departments clearly don't communic Great even. However I have had issues with the car since day 1. This dealer has done nothing to fix it. The departments clearly don't communicate and my favorite was when I drove down there after being told there'd be a shuttle to take me home and there was not. So instead I waited two hours for them to fix the issue because I was told the part had come in just to be told the part hadn't come in. If I do buy a Toyota again it's definitely not this dealer. Worst experience I've had with a dealer by far More

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Luis Morales was our sales representative. Luis was an absolute professional, he listened to understand every question or comment. When he responded it was clear you were heard. He is ex Luis was an absolute professional, he listened to understand every question or comment. When he responded it was clear you were heard. He is exceptionally knowledgeable of the Toyota features and benefits. Luis presented all purchasing and financing information clearly and thoroughly with no confusion. The Penn dealership provides a computer at his desk that makes the options and pricing easy to follow. Luis was also a true gentleman exhibiting genuine politeness and concern. We also were introduced to Mr Penn who was very supportive and spoke sincerely that he would greatly appreciate having us as a Penn customer. I would completely recommend you speak to Luis Morales when considering a purchasing a New or used car. Peter steffann More

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Came in looking for a Toyota Camry TRD. Luis was very helpful and walked me through the whole process. I was able to get the car that I wanted. He was very attentive and answered all of Luis was very helpful and walked me through the whole process. I was able to get the car that I wanted. He was very attentive and answered all of my questions. Would 100% recommend. More

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Just purchased a 2023 Camry from Penn . The entire experience was a pleasure. Luis Morales is the best! Luis made the whole process seamless and his customer service skills are beyond repro The entire experience was a pleasure. Luis Morales is the best! Luis made the whole process seamless and his customer service skills are beyond reproach. Thank you Luis! More

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Luis Morales is a real mensch! Came in from Brooklyn to get a car-- he picked me up at the station (offered before I could even ask!), helped me with all the insurance and DMV stuf Came in from Brooklyn to get a car-- he picked me up at the station (offered before I could even ask!), helped me with all the insurance and DMV stuff, and made sure I understood how to use the hands-free system. My Corolla Hybrid is a wonderful car- everyone at Penn is friendly and non-slimy. Would definitely go back and I've already recommended to friends. More

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Met Luis morales and penn Toyota gave me an incredible price on my new Highlander go see Luis morales and def go to Pennie’s Toyota for your next purchase price on my new Highlander go see Luis morales and def go to Pennie’s Toyota for your next purchase More

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Luis Morales walked me through a seamless purchase experience. He went above and beyond to make sure I was not only in the vehicle I wanted but made the entire process feel like I was dealing with fam experience. He went above and beyond to make sure I was not only in the vehicle I wanted but made the entire process feel like I was dealing with family. He was timely, professional, impressively knowledgeable and above all kind and warm. I will be recommending Luis and the entire staff to anyone needing a vehicle in the future. More

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I went to Penn Toyota with high hopes from the feedback I got from friends. Luis welcomed me and we went though the inventory and got the RAV4 I was looking for. The team there is friendly and helpful. There got from friends. Luis welcomed me and we went though the inventory and got the RAV4 I was looking for. The team there is friendly and helpful. There is no change of deal that happens in other dealerships. In general I got this feeling that I am in good hands. We sealed the deal in two hours and I left with an excellent car. Luis called two weeks later to make sure that everything is working well. I highly recommend this dealership. More

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A friend of mine recommended Penn Toyota when she heard I was looking for a car. I’m thrilled that I went down and spoke with them. I worked with Luis Morales who with the help of Chris Mignano and Chris was looking for a car. I’m thrilled that I went down and spoke with them. I worked with Luis Morales who with the help of Chris Mignano and Chris Penn - the owner - and they were able to put together a deal that worked for me and find me a vehicle that can’t even be ordered right now. Even though car buying is much more challenging (and expensive) at the moment due to supply chain backups, I was treated fairly and honestly and felt that I was very well educated so I could make the best decision to match my wants and needs. The entire team was transparent, honest, and went above and beyond to make the process as easy and pleasant as possible. I would recommend them in a heartbeat and will use them in the future for all of my Toyota needs. More

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