luis morales | Page 2

I went to Penn Toyota with high hopes from the feedback I got from friends. Luis welcomed me and we went though the inventory and got the RAV4 I was looking for. The team there is friendly and helpful. There got from friends. Luis welcomed me and we went though the inventory and got the RAV4 I was looking for. The team there is friendly and helpful. There is no change of deal that happens in other dealerships. In general I got this feeling that I am in good hands. We sealed the deal in two hours and I left with an excellent car. Luis called two weeks later to make sure that everything is working well. I highly recommend this dealership. More

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A friend of mine recommended Penn Toyota when she heard I was looking for a car. I’m thrilled that I went down and spoke with them. I worked with Luis Morales who with the help of Chris Mignano and Chris was looking for a car. I’m thrilled that I went down and spoke with them. I worked with Luis Morales who with the help of Chris Mignano and Chris Penn - the owner - and they were able to put together a deal that worked for me and find me a vehicle that can’t even be ordered right now. Even though car buying is much more challenging (and expensive) at the moment due to supply chain backups, I was treated fairly and honestly and felt that I was very well educated so I could make the best decision to match my wants and needs. The entire team was transparent, honest, and went above and beyond to make the process as easy and pleasant as possible. I would recommend them in a heartbeat and will use them in the future for all of my Toyota needs. More

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This was the best car buying experience I ever had. Luis was so helpful and trustworthy. I couldn't have asked for a better experience. Luis was so helpful and trustworthy. I couldn't have asked for a better experience. More

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Penn Toyota is a car dealership which I consider to be a “gem.” It has a beautiful showroom and service department. It is located on Northern Blvd in Greenvale, Long Island. The staff is incredibly professi “gem.” It has a beautiful showroom and service department. It is located on Northern Blvd in Greenvale, Long Island. The staff is incredibly professional and happy to answer any questions. Bob Penn and Chris Penn make you feel as if you are part of a family rather than just a customer. Chris Mignano is very knowledgeable and patient. He will do his best to find you the vehicle you want at a very fair price. Simply said, Chris is not only a great sales manager but an exceptional person. Also, Nick was very helpful, honest and direct. Luis made the entire car buying process “smooth as silk.” He kept me informed on the status of both vehicles that I had ordered. Once the vehicles were delivered, Luis spent significant time showing me the functionality of the vehicles. In addition, he set up the Toyota application on my phone and answered a slew of questions. The fit and finish of my Venza and 4Runner are exceptional! More

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Luis Morales should be the standard of the industry! His quality attention & outstanding knowledge along with his thoughtful professionalism created a trust & confidence. I am extraordinarily grateful f His quality attention & outstanding knowledge along with his thoughtful professionalism created a trust & confidence. I am extraordinarily grateful for all of his guidance regarding the different vehicles & option of purchasing vs leasing. With great detail explaining all of what was needed, he led me to the right vehicle, the Highlander XLE which is truly a smooth wonderful ride & so aesthetically sharp! I highly recommend Luis Morales & the dealership Penn Toyota. From the Controller Randi Rickman, to the General Sales Manager Chris Mignano, I was treated with so much care. I am also very appreciative of the considerate time awarded to me by Nick Volonakis in the Finance department as well as Eric Shin, Sales Manager. If you want a Penntastic experience this is the place to go & Penn Pal to trust! More

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My husband and I had aa great experience at Penn Toyota. Luis was very helpful. He did an exceptional job explaining the details about the vehicle and pricing. All the staff were pleasant and knowledgeable Luis was very helpful. He did an exceptional job explaining the details about the vehicle and pricing. All the staff were pleasant and knowledgeable. I would recommend purchasing a vehicle from them. More

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Luis Morales did an exceptional job going over the price and vehicle with us and was so helpful from the minute we walked into the showroom floor , would definitely refer him to family and friends looking f and vehicle with us and was so helpful from the minute we walked into the showroom floor , would definitely refer him to family and friends looking for a vehicle More

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I walked into Penn Toyota after a bad experience at Millennium Toyota. I was looking for a Rav 4 . I loved the color lunar rock from the moment I saw it. At Millennium they had a 2021, .no extra perks Millennium Toyota. I was looking for a Rav 4 . I loved the color lunar rock from the moment I saw it. At Millennium they had a 2021, .no extra perks to it I but left a 500 deposit. I went home and told my family. They said I was out of my mind. The financial lady was charging me 6% interest with a credit score of 808. She said the car only comes with a one year warranty and said I should purchase an additional 6 years for the warranty. What do I know, this is all new to me. All she kept saying its only 69 $ a month extra for the warranty ,75 months and for the interest it's only 100 per month for75 months. Well, after doing more research within 24 hours I found Penn Toyota. What a God send. Luis was my contact. Luis treated me as if I were a family member. He was so direct and made everything simple to understand. I found the same color car in the lot with all the bells and whistles. Then I met Nick in the finance department. Nick was awesome too. He didn't act as if the money was coming out of his pocket. Nick worked along side of me, making me feel very comfortable and in a way as a special customer. Luis , I cant say enough. He made sure that I was familiar with every button-in the car. I'm an old timer and today, I was just introduced to the 21st century. Lol . Penn Toyota looks out for their customers. I just can't say enough. Oh, as I was getting to leave the show room the manager came out and said he wants to look over the car. Long story short he wants me to go back for two new back tires. The tires had plenty of meat but their policy is everything leaving the show room has to be new. The tires are on back order but that's ok. Plus the car being a 2019 has a few dings.They ordered the paint and are fixing them for me. I can't say enough about Penn Toyota. They're absolutely wonderful. Don't pass them up. Once again ask for Luis for purchasing and Nick in Finance. Trust me, you'll sleep at night. I feel blessed and I love my new car. :) More

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Went to penn Toyota and found a beautiful Venda Luis morales and chris m did a fantastic job in meeting my price requirements. Please go see Luis and chris m at penn for your next vehicle morales and chris m did a fantastic job in meeting my price requirements. Please go see Luis and chris m at penn for your next vehicle More

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Highly recommend Penn Toyota. Luis Morales was fantastic !! His professionalism went above and beyond. He was pleasant and extremely patient explaining everything on the the vehicle. The whole process was !! His professionalism went above and beyond. He was pleasant and extremely patient explaining everything on the the vehicle. The whole process was smooth and I walked out with a car in a couple of hours. Skip the other places since it does not appear that some of their sales people care about your business or you returning as a repeat customer ,….so why should you bother? The pandemic will pass but your business should go where you want…,go straight to Penn Toyota and ask for Luis. Shout out to Nick the Finance Manager who made the whole process clear, concise and hassle free, Many thanks! More

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