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Nissan of Richmond
Richmond, VA
7,127 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models.
We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,127 reviews
May 31, 2024
Michael and the team took good care of me & was a quick process purchasing my new Lexus process purchasing my new Lexus More
by DS797
Employees Worked With
Helpful May 30, 2024
My worst experience ever! As a newcomer to the US, my first visit to Nissan of Richmond was a disaster. Forcing me to give 5 star review with good comments via QR code on his As a newcomer to the US, my first visit to Nissan of Richmond was a disaster. Forcing me to give 5 star review with good comments via QR code on his table before I sign, test drive and move further. He also keep requesting me to show email confirmation received after review submited.They even manipulated me into high interest rate financing for a higher car price than advertised which I realised it later. When I sought clarification the following day, finance managers, Mr Charles Bull were rude and unhelpful,not even respecting me as a customer. They refused to address pricing discrepancies and acussing each other(sales and finance).The Finance Manager initially asserted himself as the Nissan Richmond Centre head, but upon checking the website later, it showed someone else's name, and he didn’t let me escalate the issue to his superior. I felt completely cheated and mistreated, and I urge others, especially newcomers, to steer clear of this dealership. More
by tva1412
May 27, 2024
Enjoyed the customer service and Ross was wonderful to work with and really listened to my wants and must haves. work with and really listened to my wants and must haves. More
by chambersamanda2
Employees Worked With
May 26, 2024
Great working these guys. Appreciate everything they do for us. Appreciate everything they’ve done for us. Appreciate everything they do for us. Appreciate everything they’ve done for us. More
by Duncan Stewart
Employees Worked With
May 25, 2024
We were able to get a certified Nissan Sentra for our son that fit in our budget with the help of Michael & Covey that fit in our budget with the help of Michael & Covey More
by JB251
Employees Worked With
May 24, 2024
Great doing business with Michael and Covey. They explained everything with transparency and honesty. Thank you again They explained everything with transparency and honesty. Thank you again More
by TK281
Employees Worked With
May 23, 2024
Good environment and happy to have my first car here. Good explanation and would like to come again. Good explanation and would like to come again. More
by tva1412
Employees Worked With
May 21, 2024
It started alittle slow and then it got better and better. Thank you for giving me what I wanted better. Thank you for giving me what I wanted More
by chibligo13
May 20, 2024
After getting them to honor their website the dealership was great. Stephen was great as a salesman and a great advocate. was great. Stephen was great as a salesman and a great advocate. More
by southern_boy85
Employees Worked With
May 19, 2024
Lee and Mike were awesome! Very professional and knowledgeable in every way. And Covey was awesome as well. Glad to do business with Nissan of Richmond. Very professional and knowledgeable in every way. And Covey was awesome as well. Glad to do business with Nissan of Richmond. More
by dcc3450
Employees Worked With
Lee
