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Royal Kia

Tucson, AZ

4.9
2,322 Reviews
Royal Kia Tucson, AZ is known as the "dealership that's different". We know that you have many choices when buying a car and we designed our process around you! "You Changed The Way We Do Business" Why do more people choose Royal Kia? We offer you a fast, fair and simple process: Non-Commission Staff that don't pressure 72 Hour Return Policy No Unwanted Dealer Add-ons or fees you were not expecting Friend Recommended: Read our reviews online (google reviews -or- dealerrater.com ) from actual shoppers to get the real picture on what to expect when shopping at Royal Kia If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like a see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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4333 E Speedway Blvd

Tucson, AZ

85712

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Showing 2,322 reviews

June 01, 2024

I have been to many dealerships in my short life-span. However, I have never had a salesman as incredible as Aaron Thompke. Aaron went above and beyond when helping me search for the vehicle I was interes More

by Ivan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Thomke
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Aaron, my family came in to seek a 2024 Kia Sorento, and you scored us that, and an amazing relationship and first time impression upon yourself. Thank you for showing us incredible hospitality, outstanding More

by star
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Thomke
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

Donovan was very patient and knowledgeable during my car purchase. Life threw me a curve ball during my process and he made sure to check up on me and keep me updated about my car. On top of everything He w More

by Karla Estrada
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donovan Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

William was very professional and very thorough in explaining all the features of my new Seltos. I did not feel any pressure to make a decision nor did I feel rushed. William spent several hours with More

by Linda93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Camargo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Ploetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

Aaron helped me with my purchase of my car and he was amazing!! He was able to give me a deal I couldn’t refuse matching prices and trade in value compared to other dealerships witch helped me a lot with More

by Gunnelstaylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Thomke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Jefferson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Royal Kia responded

Thank you for your positive review of Royal Kia. I am thrilled to hear that Aaron provided you with excellent service and helped you find a great deal on your car purchase. I appreciate your recommendation and look forward to assisting you again in the future. Drive safely! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

May 28, 2024

Cody was very helpful and informative, he knows and does his job excellently, I highly recommend him to any buyer. What a great guy! More

by Grace Hanson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Royal Kia responded

Thank you, Grace, for the 5-star review! We are thrilled to hear that Cody provided excellent service and helped you find the right vehicle. We appreciate your recommendation and kind words. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We hope to see you again at Royal Kia! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

May 28, 2024

Process was very informative and not stressful at all. Aaron had amazing customer service and did all he could to make sure we were comfortable. More

by Josh24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Cravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Thomke
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Royal Kia responded

Thank you, Josh, for the wonderful 5-star review! We're thrilled to hear about your positive experience with Aaron at Royal Kia. Providing informative and stress-free processes is always our goal, and we're glad Aaron's excellent customer service made a difference for you. We appreciate your feedback and look forward to welcoming you back in the future! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

May 27, 2024

I have no idea where to start! I wasn’t expecting to buy a vehicle the day I had questions. David made it very easy to trade in my vehicle so I could size up for our family. I told More

by Jmart3335
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Nooter
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Royal Kia responded

Thank you for sharing your positive experience at Royal Kia with David! I'm thrilled to hear that he was able to assist you in finding the perfect Telluride for your family's needs. It's great to know that you felt supported and not pressured during the process. I look forward to welcoming you back to our dealership in the future. Drive safely and enjoy your new vehicle! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

May 25, 2024

Worked with them in the past and have been very honest and accommodating to my needs More

by mbhesse89
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron Thomke
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Royal Kia responded

Thank you for your kind words about your past experiences with us. I am delighted to hear that we were able to meet your needs and provide you with honest service. If you ever need assistance in the future, do not hesitate to reach out to Royal Kia. I look forward to serving you again. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

May 25, 2024

We were always greeted by someone right away in a very welcoming manner (regardless of the person we had an appointment with) ALL of the people we interacted with were professional,friendly, and very wil More

by Mchatel
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jesus Camargo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Ploetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts dept
May 29, 2024 -

Royal Kia responded

Thank you for sharing your positive experience with us! I am thrilled to hear that the team at Royal Kia provided you with excellent service. We pride ourselves on being professional, friendly, and accommodating to all our customers. Please do not hesitate to reach out if you have any more questions or need assistance in the future. I look forward to seeing you again at Royal Kia! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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