CDJR of Leesburg

Terrible service. Jose does not listen to customer. He just listens to his computer printout. The vehicle had customized work done on it by this service department Jose does not listen to customer. He just listens to his computer printout. The vehicle had customized work done on it by this service department but Jose would not listen at all. He kept shutting me down. Problem was not fixed. Jose does not respond to text or calls. Jose gave me the wrong car keys. Car was not returned to customers settings. I could barely reach the steering wheel. Seat was almost lying flat. AC was set on LO. Did not know it had a LO. Only a digital number. Took me a while to fix that. The door handle was greasy. Car was not washed. This service department is only getting worse. More

I only put yes because otherwise it wouldn’t move forward, they forgot to adjust the air pressure on my tires after they rotated them and this isn’t the first time I’ve had that issue. I also notice forward, they forgot to adjust the air pressure on my tires after they rotated them and this isn’t the first time I’ve had that issue. I also noticed a couple of drops on my driveway when I got home and I’m hoping they didn’t screw up on my oil change, I will definitely let someone know if that’s the case More

Otto was great. He met me at the truck, got me checked in quickly. Saturday's are pretty busy, but I was sent an email on the walk around inspection of the underne He met me at the truck, got me checked in quickly. Saturday's are pretty busy, but I was sent an email on the walk around inspection of the underneath of my truck. All checked out fine and I was out in about an hour. More

Katie is the best! Your sales department needs to call Chrysler as to why I can't but a SRT Durango with no third row but has a tow package. They must have an overri Your sales department needs to call Chrysler as to why I can't but a SRT Durango with no third row but has a tow package. They must have an override code!!!! More

Good service department because the people are very helpful. The people in the department help at every turn. helpful. The people in the department help at every turn. More

Our service advisor, Ryan, kept us up on everything that was going on from beginning to end. (transmission replacement). Very satisfied with the service. was going on from beginning to end. (transmission replacement). Very satisfied with the service. More

Well organized efficient operation. Anthony & his brother very knowledgeable, helpful and answered all of my questions. Anthony & his brother very knowledgeable, helpful and answered all of my questions. More

without an appointment service advisor got me in and serviced my vehicle in an impressive amount of time. Treated me well, was communicative and even though he knew I wasn't a local customer did as muc serviced my vehicle in an impressive amount of time. Treated me well, was communicative and even though he knew I wasn't a local customer did as much as possible to get me on my way. More

Start to finish experience at CDJR of Leesburg was excellent. All involved were extremely helpful. excellent. All involved were extremely helpful. More

The guys were nice and friendly. But the whole deal took too long. And the chairs are uncomfortable for a wait that long But the whole deal took too long. And the chairs are uncomfortable for a wait that long More